what a terrible experience, after talking with 10+ leasing offices and agency's, Renee was by far…read morethe most inconsiderate and unprofessional. I was appalled by her approach and attitude! 100% uncalled for in this day. I hope anyone can recognize the disappointment they would experience prior to signing with a place like this!

I lived here for a year in 2003-2004…read more From recent apartment interior photos, they have not changed the appliances or any of the amenities since I lived here now 14 years ago. I think that says all that needs to be said.

This place is scary. Drug dealers on the second floor using the side door like a drive through…read morewindow for drugs. First floor is the same, with residents either using their apartments for day cares or subletting their apartments to five or six of their friends. Huge, uncontrolled dogs roam the parking garage. Wallpaper hanging off the walls in the hallways, and the carpet is beyond filthy. A lot of unregistered, broken down cars in the parking lot.

Look somewhere else!! The caretakers (the Andersons) are unbelievably amazing, and they make many…read moreissues very tolerable as much as they can, but they unfortunately have no power whatsoever. The property manager (Shannon) couldn't possibly care less. She is very cold and rude, never returns any attempts for contact, and is barely even in her office during her posted hours. It seems she just shows up when she feels like it, which is rarely. They just decided last month to do quarterly smoke detector and plumbing inspections. Well I don't know what the heck they actually did other than come in and turn the shower water on and walk out. They didn't even notice our bathroom sink was clogged. How is that an inspection? Our windows are leaking on the walls inside and we can hear water dripping inside our ceiling whenever our neighbor uses their shower. We also put in a work order to have our balcony door fixed. A MONTH LATER, maintenance shows up. And with absolutely no notice!! We had to tell him to come back later but then he just left for the day. Attempted to reschedule twice and he just never showed up. RIDICULOUS. We told them to forget it and just do it after we move out. Also, be aware, the website says they allow pets but they don't! Only service animals and emotional support animals. Which will take almost a month to get approved. And good luck trying to get a sublease, because they will charge you an additional $500!! This place used to be very well run before HBG (Halverson Blaiser Group Ltd) took over the building. If the Andersons weren't here as caretakers, I would've only given one star...if even that. It used to be worth your money to live here, but it's definitely not anymore!!!!

We lived at Cutters Grove Apartments for a year. We moved from Washington state, based upon the…read morerecommendation of my daughters friend who also resides at this property. My daughter visited, toured, took pictures and sent them to us. We moved in and found EVERYTHING just as promised! Bright, cheery and updated. We lived on top floor,!had wonderful neighbors who were all very friendly, respectful of noise, TV, and all respectful of the "quiet hours." The managers and leasing agents: Nadine, Muriel and Salisha were all super friendly, always helpful and always responded promptly to any service request. Our building manager, Millie- kept our building super clean, the sidewalks and walk-ways were always cleared promptly of snow and our parking areas were also cleared promptly. The price is a bit on the upper side, BUT you have clean, quiet, safe, we'll managed property and nice tenants. The only minor irritant were some of the pet owners who didn't take their furry friends to the pet lieu area in proper time, as the yellow snow and dead flowers/vegetation along the sidewalk out of the building was -at times- an unpleasant site. But it was quickly addressed and notices posted reminding pet ow era to be attentive to the pet rules. We moved to an apartment complex that had a pet free building (allergies to pets), closer to work area and had an indoor/outdoor pool, sauna and hot tub. We are sad that we moved. It's been a HORRIBLE experience and will be explained in a separate review. Wish we had stayed at Cutters Grove

My mother lives there. It's always clean and quiet - unless you may be having a get-together…read moredownstairs in the community room ;). They have a community garden, they grow everything from vegetables to flowers and plants. There is a very nice, quiet park in the back. Lots of shops and restaurants within walking distance. Laundry room always looks clean. You can either socialize with the community - play cards, do puzzles, etc. or stay comfortable in your own apartment. I would highly recommend this community to anyone 62 plus.

I have been a tenant at the Residence of the COR in Ramsey, MN, for a little over 2 years. My…read morelease officially expires on 7/11. And I did nott choose to RENEW!!!!!! The apartment unit in which I lived#319 "alone" was a very nice 2-bedroom. However, the building management changed approximately 6 months ago. The new director, Aaron, is terrible. He has absolutely NO business acumen! If someone lodges a complaint against you, he sends an accusatory email to you without asking for "your side of the story". In short, not only that, but he obviously needs way more training than he has, not only him, but his direct report, Brandon, as well. Approximately 5 months ago, I received my monthly YES ENERGY bill. Just out of curiosity, I asked Aaron and Brandon, "what exactly am I using in MY APARTMENT" that relates to the "NATURAL GAS" charge? To date, they have NOT been able to answer my question. So I also discovered that my 2nd year LEASE did NOT contain the 3rd party YES ENERGY "ADDENDUM" in my LEASE, so consequently, after pushing back on my initially unanswered question, I was CREDITED back all charges related to that bill in its entirety!!!! UMMM - I also found out that several other tenants, after I asked the question, which to date has NEVER been ANSWERED, have received their monthly YES ENERGY bill...BUT THE "NATURAL GAS CHARGE" has BEEN REMOVED!!!!!!!! I don't have to:::: WONDER WHY....I do wonder...HOW LONG HAVE TENANTS BEEN BILLED FOR THIS CHARGE!!!!?????? While an answer to this question is outside of my scope and was NEVER given to ME-there are certainly LEGAL entities can find an answer to my to date-UNQNSWERED QUESTION!!!!!

Building is absolutely stunning! Everything is always clean and people are friendly. The pool has…read moreto be the best part because it's not chlorine, it's a heated saltwater pool! Courtyard itself is the best I've seen. Definitely will recommend anyone to live here.

Mary has helped me out numerous times. I love staying there, especially in the old building. The…read moreentire grounds are quiet and pretty.

When my son moved into a heritage apartment it was clean & looked great. There were no signs that…read morecats had been in the apartment nor did we didn't know he was so allergic he'd end up in the ER with difficulty breathing due to cat dander. Once we realized the problem, Heritage staff Renate worked quickly to get him into a different apartment. I don't know what we would have done had they not worked with us. I highly recommend renting from Heritage Heights apartments with Charlotte who did our lease & Renate who contacted my son & myself throughout process of moving him.

WARNING: IF YOU OWN A VEHICLE DO NOT LIVE HERE…read more For the most part, Heritage Heights is a decent market-rate property. However, they have a major parking problem, and the management has outright refused to address the issue. Their solution: Pay $50 a month extra for a garage (if you own a full-sized pickup it won't fit) to ensure you have off street parking. Even now (2/20/19) I've been told there's a waitlist for garages. Parking here is NOT controlled. They give you a parking pass, but this is just window dressing. The parking lots are for everyone's use (residents, off lease people living here, friends, and even random people). In winter the property management hires a vendor to plow the snow in the lots. The problem is they plow it in to parking spaces. In the lot in front of my building we've already lost 10 spaces to snow storage. The lot is commonly full by 7:00 PM and, if you leave, you're likely going to have to park on the street and take your chances with getting a ticket (like several residents 3 days ago). Still the management refuses to act to ensure residents have a place to park, or even enforce parking of residents only (and give guests temp parking passes or a few spaces in each lot). Don't take my word for it, ask the following questions when calling or on your tour: 1. Is there enough parking to ensure residents can find parking off-street? 2. Is parking an issue in the winter? 3. If I can't find a place to park when I arrive, and it's a snow emergency, where do I park? Finally, STOP and ask residents themselves before you go in or as you leave. They'll confirm what this review states.