Dresses not of the best quality, but you get what you pay for - and realistically you're likely…read moreonly wearing the dress for a few hours. The quality suited our needs and 2 stars is not for the dresses, but for what makes up much of the experience when excitedly setting out to shop for a nice dress with your teen daughter. We've been to this store twice to make purchases and both times we had to endure terrible customer service from one particular employee. A kind manager stepped in to resolve our situation. As the manager helped us, the employee went to the next register to ring someone else - and we could hear her being difficult with those customers, too!

I'll admit, their stuff is cute but the quality is very poor. I tried several dresses on and the…read morefabric was so thin and cheap feeling that I decided not to buy anything. Sparkles from the dresses were raining off and my entire body is covered as if I rolled around in them. The girl who opened the fitting room was also rude and for whatever reason they insist on taking any outside bags from you. That's ridiculous and made me uncomfortable handing my stuff over to a stranger and then having to track them down to get it back. Their clothing isn't quality enough for that kind of treatment, sorry. And buying/writing fake reviews on a yelp page isn't a good look.

They sell fake smiskis. Do not purchase from them. Just wasted $65 to get home and find out they…read moreare fake. They are glossy, not matte, and once you open the sealed box you can see the packaging says Sonny angel, not smiski, they are fakes!

Always very helpful whether it be the shopping selection, ordering, or refunds. The store has a…read morehuge selection and everything is always displayed beautifully.

Pat was super helpful in getting my girlfriend and I Bean Boots two weekends ago. He was not only…read moreknowledgeable, but patient and thoughtful, bringing out multiple sizes and working with us to find the exact right model to fit our needs. Pat is an exemplary salesperson and I highly recommend him and the Lake Grove LL Bean location to all hopeful customers.

I saw a new store opened in Smithaven mall, Primark??…read more I never heard of this brand, what clothing brands do they carry? I'm intrigued, let's investigate. I looked into the line, the brand started in Dublin Ireland. Their website states they will become a circular, more sustainable business. That's wonderful! I want gym socks... I'm not finding anything in the men's section, my wife found something cute for my daughter in law. We go to check out and "I'm" the cashier? Me. I think of My Blue Heaven with Steve Martin as I check out. I liked the convenience of paying quickly. Primark, how about selling some handmade clothing from Ireland? Good prices for back to school clothing, nothing fancy in men's clothing. Slainté!

Gave this place another try. Still terrible. Ppl and management are very rude. Went in for. A shirt…read moreon a table to at was marked $7 got to the register and rang up $9. I asked the cashier and she just stared at me. The manager came over and was very rude acted like she could not be bothered. Walked over to the table and with an attitude said there's no sign on that side of the table it is what I rang up as. And again like she could not be bothered just walked away giving an attitude. It would been ok but her attitude changed my mind so I just returned the whole purchase.

The service was awesome, the selection is vast and the value is what it is. We live on Long Island…read more Lol

All the workers are extremely unhelpful and rude. On 08/17/25 I walked in to the store looking to…read moremake a return and possibly purchase an item. It took me 5 minutes of waiting in front of them to catch a workers attention because they were all gathered in a circle talking and not doing their jobs. They gave dirty looks when asked to help and only 1 out of the 3 girls on the registers were helping because they were all too busy talking to eachother. They were extremely rude and betlitting and im not the first one to have this experience. Ill shop somewhere else.

Really good chalupas interesting nachos we needed a good Tex Mex in the hood. Looking forward to…read moreanother visit soon

It seems customer service is not a priority when the associates of this brand are trained. I…read morestopped going to the one in Merrick years ago because of the poor customer service. This one seems no better. I ordered online and decided to pick up a necklace in store. I walked in and saw the turtlenecks displayed to the right, as you walk in. I began to look thru them for my size. I saw a red headed lady talking to someone. As soon as another woman walked into the store, she immediately passed me to ask the woman if she needed help? Really? The woman wanted turtlenecks as well. The red headed woman pointed to the display. Meanwhile, I'm on bended knee trying to find my size. This woman looked me directly in my face, as I looked up. She promptly turned on her heel and walked away. I found two turtlenecks and needed to know if they had a certain color in my size. I saw a woman with glasses and blonde streaks, just finishing up a sale. I asked her if she would help me, since the other lady had not even bothered to ask me. Nadine, as I found out, was polite helpful and cheery. She found the turtleneck in my size. As I was shopping, Nadine asked me if I had the email with the information on my pick up. She took my phone and gave it to another red headed lady, Katherine. Katherine proceeded to ask me if I paid for the necklace already? To which I responded, would they send me an email telling me to pick up my order if it wasn't paid for? I had to show her where in my email it clearly said it was purchased. I am a customer of Chico's for the quality of the merchandise. NEVER for the customer service. Nadine is a new employee. Please Nadine do not let the Chico's Curse of poor customer service, affect you! My friend swears by this Chico's store. She said she also had a problem with customer service when she first began shopping here. I guess after all the money she has spent in here since, she no longer has an issue. I will continue to buy online and if I feel the need to go into the store, I will always go to Nadine.