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    Rainsweet Landscape Services

    3.0 (2 reviews)

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    4 years ago

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    Straub Landscape

    Straub Landscape

    (2 reviews)

    I had Straub Landscaping remove the grass in my front yard and replace it with mulch, stone and…read morerocks. The result was even better than I had imagined! They got it all done in one day; the design was spectacular--I have people stopping in front of my house to comment on how beautiful it is.

    I hired Straub to do routine yard maintenance twice a month. Their rate of $52 for each person-hour…read more($104 for the two guys scheduled) seemed really high for maintenance, but I wanted to see what working with them was like. At the time, I was considering them for a large landscape project redoing my whole yard. Their two guys showed up and spent the entire hour with the leaf blower on, blowing leaves around the yard (they did eventually pick them up to haul off). There was no weeding done, no trimming, nothing that would be of real value. When I asked the guys on one of the visits to trim some blackberry vines in the front of my property (which they had not bothered to walk down to), they did it with poor grace and frowns on their faces, as if I were asking for too much. It did not take long to figure out this was not the contractor I wanted to work with on any big project, so I informed the owner their services were not required any longer. He sent me back an email with the basic message "you can't fire me because I'm firing you." I have worked with contractors of various types for decades, and in various cities, but had never seen anything this angry or unprofessional before. His email ended with "are relationship is done." (misspelling his) Straub did not bill me for 3 months after their services were done. I put this down to remorse. Perhaps the owner realized his services were way overpriced and low value, or maybe he realized his email was totally unprofessional. No, neither, it was just administrative incompetence. Eventually they sent it.

    Graham Landscape and Design

    Graham Landscape and Design

    (62 reviews)

    Dustin came out today and was right on time. I told him what I needed and he got everything done…read morequickly and knew exactly what was needed to repair my sprinkler system. I was telling him about other things I was planning to do in my yard and he explained that Graham did many of things I needed done. I really appreciated this. I've used Graham for many years and I was happy to see they still employ really great people.

    I've used this company for annual sprinkler start-up and shut-down, but this year's experience was…read moreextremely disappointing. They came out on March 30 to turn on my system. The very next day, I noticed three sprinkler heads leaking--even though the system wasn't scheduled to run. When I checked, the pump was running continuously, and I had to shut off the water myself to prevent it from flooding the sidewalk. I called right away and was told they couldn't return until April 21. I agreed to wait, but made it clear I should not be charged for a second visit since this issue started immediately after their service. When they finally came out, they claimed it was a "different problem" and charged me $300--despite the fact that the issue began right after their initial visit and should have been caught or addressed at that time. Customer service made things worse. One staff member talked over me and was dismissive, and another seemed completely unaware of the situation, even suggesting they needed to come back again after the issue had already been handled. I was told I'd receive a revised invoice, but that never happened.

    Rainsweet Landscape Services - landscaping - Updated June 2026

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