One of the worst and most expensive decisions I've ever made was to hire Willamette Waterscapes…read more(WW) to decommission our pond. Our 19-year-old pond was leaking and we were thinking of either decommission it or converting it to a pond-less water feature and asked Tracy for estimates. He responded quickly and offered three options for us to consider including fixing the leaks, reducing the pond size, and last, decommissioning it (by refilling with soil on premises at my request). We opted to decommission. I way under estimated how much soil we had on premises to refill the pond and in retrospect should have asked Tracy for a bid to bring in additional soil. As it turns out I'll have to have an additional 10 yards of soil brought in to complete the project. Regardless of my poor decision to use on premise soil for the backfill, the expense, value and quality of the work completed by WW was extremely disappointing. About the only positives from our experience was that Tracy responded quickly to our query, was able to schedule right away and was on time if not early. However, for our job, I opine that the negatives far outweigh the positives: * As it turned out, WW was obscenely expensive at nearly $400/man hour (two men about a half day each). * Zero attempt at cleaning up after themselves, eg., did not clean dirt off the patio; did not dispose of their trash; left liner and rock slabs on adjacent beds; did not clean our borrowed shovel; did not wash overspray sludge off of the house. See images. * Did not follow through with minor tasks as promised, i.e., did not fold back liner so it wouldn't be exposed after soil is backfill. I cannot express how very disappointed we are with WW's price to accomplishment ratio and work ethics. Is the pond decommissioned? Yes, but for a job that cost nearly $400/man hour one would naturally expect uncompromising professionalism and outstanding results. To add insult to injury, we're going to have to spend another $1k to actually finish the project. I would advise NOT to use Willamette Waterscapes for your project, you won't appreciate their work ethics nor results. I usually roll my eyes when I hear this, but, trust me on this one.

Our fountain hasn't been the same for years. We found Tracy on a web search. He was right on time…read moreand very friendly. He looked at what was going on and made suggestions not trying to sell me anything, but to save me money. I trusted him (and sure glad I did) and asked him to fix our fountain. He put in a new pump and discovered we had other issues and fixed it without any additional charges. Break Down Costs My bid was $300 to $400 dollars and it was right in-between at $350. My research of the pump without knowing exactly which one that was put in was $250 to $300. So I am going with $275 for the pump. Pump $275 Other materials $25 estimate Labor $50 (Less than $10 per hour) 1st visit 20 Minutes 2nd Visit 40 Minutes *All prices and times were estimated. We 100% recommend Willamette Water Scopes and wished all companies would have this customer service.

Lorenzo and his team were a joy to work with. Real attention to detail that you don't see very…read moreoften these days. Couldn't be happier with the results and the value for what they did. Would recommend them to anyone looking for landscape design or maintenance.

From the owner: Our mission is to be recognized as the best landscape maintenance service in town. Our clients love…read moreworking with us, and vice-versa. We love taking part in beautifying and improving our communities while building great relationships. We aim to create a culture where all people matter and have the opportunity to grow. Our success is a byproduct of our talented and hardworking people. ​ Oasis Landscape has been helping our clients realize their unique landscape solutions. We maintain, enhance and clean up properties so that people can enjoy their outdoor spaces. We deliver an experienced and individual service, with a commitment to artisanship, excellence and value.

I hired Green Acres Landscape for a one day job to install two water lines and 12 sprinkler heads…read moreinto an existing sprinkler system. I paid half up front and waited for work to start, 3 weeks later I find they forgot to put me on their schedule. When they showed up, it was not the crew I was told would be there, just one guy with a shovel instead of power equipment. He dug some trenches 12" deep and others 3" deep. He said it was harder digging in the backyard so he only went 3" deep. He broke an existing PVC drainage line and started putting duct tape on it to fix it. I said fix it correctly and he left the job site. I called the office and they said he will be back in the morning to fix it. While I was standing there with him, in front of the broken pipe, he buried it without fixing it. I made him dig it up and fix it. When the sprinkler heads were installed and adjusted, I started the sprinkler system to test it. It watered the side of my house and my neighbors yard. He said the 25 foot ratchet heads were could not water an 8' wide yard without getting water on the house. They came out the next day and replaced the heads and tried again. They had issue after issue and moved and changed the type of head three more times. It was a total clown show. The sprinklers did not go to the property line and I had 18" of dead yard. A Relationship Manager came over and he looked at everything and said he would fix the following day, which he did. The next day everything was fixed and I was happy. The manager handed me a letter from the ladies in the office. I thought it was a gift certificate to a local restaurant for all the trouble I experienced, but it was a letter stating that they were done working on my sprinkler system and any other repairs or issues will cost me $82 an hr. It was a slap in the face and poor customer service. They turned a one day job into a nightmare without one word of regret.

We live in a new house in a new subdivision. They planted several dead plants and rocks all around…read morethem. They inatalled rock instead of grass along side of the house. The rocks are hard to walk on. Not what we were told we were getting.

I have encountered their company truck twice in the past two weeks between Clackamas and the I-5…read moreturn off to head south to Salem. The dark haired driver of their company rig (pulling a trailer with all their gear) is a complete ass on the road! He drives very aggressively and does not seem to have an idea of his length as I have seen him cut into closely, to change lanes and "get ahead!" I had to completely swerve my car off the road, to avoid being smashed by him! Two days later and nearly the same time and place, I saw him so it to someone else! I can tell you that my "First Impression" was not very good!

My first impression was negative! The guy who came to do the yard is a liar and a crybaby and…read morehonestly not even good at his job and I'm not being mean to him I have pictures and receipts to prove everything I'm saying I met the guy right after I moved into my new home when he pulled up I introduced myself and asked him if this was the regular time he came and told him that I could do the yard work he said no I said that's ok I live in a rental and I don't mind doing it myself and he could have still got paid... nevertheless I thought that was the end of it but later that day I got a call from some woman from this company asking me if I had an issue with the gardener I said no not at all then she said that he called her and said I was be aggressive and told him to leave that never happened I absolutely hate when grown men lie that's so weak! Then after that conversation I got a message from my property manageme saying the same thing that i was aggressive towards him and asked him to leave then there was an issue where I asked him to please not spray the weed killer in the backyard because I was planning on having a garden and my kids play in the yard but a few weeks later I saw him spraying the yard I said hey I asked you not to do that and he argued with me then of course called and cried about it to his supervisor and of course I got another message from my property management again more lies from this guy about how I was mean to him or whatever then there was an issue when I got my kids a play structure they wouldn't cut the grass or weed eat around it I asked him about that and of course he called his supervisor to cry about it then there were several areas that were extremely over grown I'm talking weeds over the fence and yes I have pictures finally after weeks they finally dealt with it well sort of because there are still big weeds there... not to mention that Every time my wife or I try to say hello to him he gets a look on his face like sour lemons he doesnt wave back or say hello or anything and has made this whole experience very uncomfortable there are still weeds and leaves and stuff built up behind the shed outside we've been here a year and they have never touched it and yes I have pictures of it! if it were up to me I would have fired this guy a long time ago just because of his rude disposition and shitty work ethic I'm glad to be able to finally share this I didn't want to make waves with my property management but we are moving and honestly part of the reason is this landscape company and the rude gardener they send to my house i absolutely do not tolerate adults lying I'm only giving them 1 star and that's only because I could not give them zero