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    Raise Behavioral Health

    5.0 (4 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

    Services - Raise Behavioral Health

    Adolescent therapy

    Child therapy

    Family therapy

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    Ask the Community - Raise Behavioral Health

    Lighthouse Psychiatry Advanced TMS - Melissa Ramirez, MD, Medical Director, Adult, Child & Adolescent Psychiatrist

    Lighthouse Psychiatry Advanced TMS

    2.2(59 reviews)
    10.3 mi

    I am very disappointed with my experience at Lighthouse, particularly with how my concerns…read moreregarding a psychiatric medication were handled. For over two weeks, I repeatedly tried to get a clear answer about whether I could receive a short bridge prescription to get me to an upcoming appointment with a new provider. When it became clear a refill might not be possible, I specifically asked for guidance on how to safely stop the medication. That guidance was never provided. Being left without direction regarding mental health treatment is unacceptable. I chose to leave this practice because I did not feel listened to by Dr. Westbrock. Diagnoses were mentioned without explanation, alternative causes were not meaningfully explored, and my concerns were largely dismissed. When I asked about further evaluation, I was told it would require several additional appointments and approximately $800 in fees, after already paying for the visit I was attending. The process felt more focused on billing than patient care. After securing a new provider, I contacted Lighthouse weeks in advance because I knew I would run out of medication before that appointment. I made it clear that I understood if a refill was not possible and that I was simply asking for guidance. Despite multiple attempts, my requested were ignored by Dr. Westbrock. Even after being told by the medical assistants this bridge refill should have been possible. Lighthouse medical assistants have reached out and apologized on behalf of the team. They stated the issue was with Dr. Westbrock and said that if I wanted a bridge now, three weeks later, they could forward me to the director. I appreciate the medical assistants who attempted to help every time I called. However, this situation should have been escalated to leadership much earlier, and at the end of the day Dr. Westbrock is employed by this office and his actions reflect the office. Overall, this experience left me feeling dismissed and unsupported at a critical moment in my care. The only reason I chose 2 stars instead of 1 was the medical assistants consistently trying their best. It is disappointing they are not listened to by their superiors. I am sharing this so others can make an informed decision when choosing providers.

    Front desk never responds to calls upon multiple attempts and messages left. Extremely frustrating.read more

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    Lighthouse Psychiatry Advanced TMS - Frank Genova, MD

    Frank Genova, MD

    Lighthouse Psychiatry Advanced TMS - Rochelle Aguila, LMFT, Marriage & Family Therapist, Clinical Director, Supervisor

    Rochelle Aguila, LMFT, Marriage & Family Therapist, Clinical Director, Supervisor

    Lighthouse Psychiatry Advanced TMS - Carol Melim, LCSW, EMDR/Trauma Therapist, Clinical Director, Supervisor

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    Carol Melim, LCSW, EMDR/Trauma Therapist, Clinical Director, Supervisor

    Ahwatukee Behavioral Health & Wellness - Front Desk Reception at Ahwatukee Health Care

    Ahwatukee Behavioral Health & Wellness

    5.0(5 reviews)
    7.2 mi

    This practice is amazing!!! I have been going to this practice for treatment of post chemotherapy…read moreneuropathy for approximately two years. They have always treated me respectfully and with compassion. Specifically I would like to recognize the practice manager Kerry. She has gone above and beyond several times in my care. She made certain that I had medication refills when the doctor was unexpectedly out of the office, and even helped me get in with a specialist that is not in the practice because I was unable to get an appointment on my own. This office is always timely and I rarely have to wait (like so many other doctors offices) for my appointment.

    I have been going to Ahwatukee Health and Recovery for 2 years…read more I cannot express enough how much I love the staff and the doctors. They are ALL extremely kind and professional. They take the time to listen to my needs and they follow up with me to inquire as to whether or not my needs were met, and the answer is always yes! They text me reminders of my next scheduled appointments, which I really appreciate because life gets so hectic and sometimes I forget. The staff has checked in with me during business hours, after business hours and on the weekends! it makes me wonder when do they ever have personal times for themselves? If I could give them a 10 star rating, I would!!!!! Thank you to everyone on the office staff and thank you to the doctors, the counselors and psychiatrist. Keep up the great job as you all have made a positive difference in my life. It took a lot of time and patience to get me on the correct medications, but no one gave up on me! Sincerely, L Gregory, patient

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    Ahwatukee Behavioral Health & Wellness - Dr. Daniel M. Pacheco, MD MA has 30+ years in the substance abuse and mental health field.

    Dr. Daniel M. Pacheco, MD MA has 30+ years in the substance abuse and mental health field.

    Ahwatukee Behavioral Health & Wellness - Dr. Steven Kaplan NMD specializes in IV therapy and treating each patient holistically.

    Dr. Steven Kaplan NMD specializes in IV therapy and treating each patient holistically.

    Ahwatukee Behavioral Health & Wellness - A conference room used for our weekly 12 step meeting on Wednesdays at 6:00 PM.  Open to anyone interested or in recovery

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    A conference room used for our weekly 12 step meeting on Wednesdays at 6:00 PM. Open to anyone interested or in recovery

    Raise Behavioral Health - c_and_mh - Updated May 2026

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