Corporate store. They rely on computer to order their supplies. Prescriptions are not always…read moreavailable for filling. "Might be on the truck tomorrow" is a standard answer. Pharmacist and techs are nice and helpful but hands are tied by corporate. Medicine was easily transferred from out of state to here. Wait lines are not long.

I'm rating this location solely on the pharmacy alone. Every single time I come, my prescription is…read moreready and there is basically no line. Compared to other CVS locations this is a really big deal. I enjoy not having to spend 20+ minutes in line waiting for my prescription. And they always catch if I have doubles of prescriptions on my account (such as increased doses) and won't give me the new prescription without confirming I'm not taking both. Which is vastly different than the other locations.

I want to give a huge shout-out to the manager, Matthew, for his incredible work ethic. It is clear…read morethat he is deeply dedicated to his role and runs this store and the other sparks boulevard store with a high level of excellence. He goes above and beyond to ensure customers are taken care of, and his hard work doesn't go unnoticed!

This place is horribly understaffed. 15 minutes for me to get some meds that were locked because…read morethere was only one worker and it was busy. I feel bad for the worker that was running around the store trying to help all the costumers...

Great inventory and selector slow check out caused long check out line. Nice people but slow!read more

This location sucks. They used to be good but it seems like they are understaffed and either can't…read morekeep up with the demand or are just unconcerned about customer service.

I cannot recommend Amar & Valley Pharmacy enough. I'm disabled, don't drive, and they are so good…read morethat they deliver my meds to me. I trust the pharmacist(s) completely

I can't say enough good things about the staff at Valley Pharmacy in Sparks--especially Amar. They…read moreare genuinely kind, attentive, and go above and beyond every time. You can feel the strong bond they have with the community the moment you walk in. It's so refreshing to support a small, local business that treats you like family. Highly recommend!

I don't know how much of the fiasco is this location's fault and how much is the corporate system's…read morefault. I do know that it took 4 days and multiple communications with my 2 doctors and the pharmacy to get a refill on my prescription that has been on file with CVS since 2014. There is no excuse for requesting the refill from the wrong doctor or having a phone number on file that hasn't been used in over 12 years or giving me instructions that I followed that were wrong. Finally, there is no reason for my doctor to have had to submit the new Rx via fax 3 times before they finally got it, I haven't decided whether or not to change pharmacies only because,as I said at the start of this review, I don't know who is to blame. I do know we all have to be careful with our prescriptions no matter what pharmacy we use. One last note...despite being told that I would start receiving text messages from CVS regarding the status of my prescriptions I did not receive any notification.

I dropped by CVS Pharmacy yesterday to do an exchange on some purchases. When I arrived in the…read morestore there was only one other person in queue and as I waited a couple more customers lined up behind me; other than that, the store wasn't too crowded on a Friday afternoon. When I stepped to the cashier, Rochelle, she patiently listened to my request and earnestly accommodated. The transaction was quick and pleasant even though she was handling both the manual and self-check out sections. Overall, our interaction was positive and professional.

Can I just give a shout out to the night pharmacy crew?!?! We manage my MIL's scripts and recently…read morerealize she was out of her pain meds late in the evening, so I clicked off on a last-minute refill at 5:45pm for pick up later that evening. I called to confirm it was ready at about 7:15 and learned the pharmacy had missed seeing it...and literally made it happen so she wouldn't miss a dose! Had it ready in about 20 minutes (and they were closing at 8PM!) Woohoo! Great service for a department that has been under staffed and rotating thru employees, seemingly always needing extra help, but they delivered! I appreciate you all! Thank you!

The pharmacy service has gone downhill. New people working there. Takes a long time to get Rx…read morefilled.

I am not happy with my experience at CVS today at all. I purchased a First Response 3 pack…read morepregnancy test box and displayed on the front of it was a "Save Five Dollars NOW" coupon but when I scanned it at the register, it would not recognize it so I asked the employee, the male employee with the very long black hair for assistance where he instead fumbled around for a few minutes repeatedly just telling me he "didn't know what to do" "Nothing could be done" He "didn't think you accepted this coupon", etc. etc. while he pretty much just shoved me off and told me I had to deal with it. He did not offer to get me a manager. He did not make what I would call an actual effort at honoring the coupon. As I told him I do not believe you all should sell items with manufacturer coupons displayed on the front if you are not going to honor those coupons because that is false advertisement so in the end, I was only able to use my own CVS account coupons which the receipt references. I ended up paying five dollars more than I should have and he kept my manufcoupon! I will attach a photo of the pregnancy tests for reference, although the coupon is now gone. I have shopped at this CVS for many years and I am completely displeased this service. We are living in more expensive times than at any other time in history so to some of us saving five dollars means a lot, it sure can make the difference between someone choosing to grab an item off of the shelf in the first place or not so refusing to help them once they get up to the register with said item is truly unacceptable. If your employees are not trained properly, then maybe some retraining is in order so that no one else gets overcharged as I was.

I would like to give a shout out to employee Brittanie for being so helpful in clearing up some…read moreissues with my Extra Care account. She took the time to find out what the issue was so that we could correct it. She is very personable and helpful and is a good representative for the CVS family. Thank you again Brittanie for taking the time to help me out. Charlene Gaskins Customer

We have been coming to Smith's for many years now everyone there the staff is amazing Mike at…read morecheckout. He's wonderful and your bagger really deserve a raise because of how hard they work everybody in there is just totally amazing the pharmacy are wonderful even when I am not feeling well they have been patient with me. I just love that whole store. Thank you for being so good to us over the years.

This review is for the pharmacy. I recently started filling my prescriptions here since I'm already…read morehere weekly for my grocery shopping. The Staff here is friendly and helpful. Today I was picking up a prescription and saw they offered vaccines here. I decided to ask Rosa who was helping me with my prescription. I decided to take care of my flu shot and another vaccine today since I was able to on a walk in basis. Process was fairly quick and just one questionnaire! Do call ahead and check times that they take walk-ins. Don't quote me on that, but I recall her saying they don't take walk-ins between 12-1pm or after 7pm. They do have some restrictions when it comes to insurance, so I recommend calling ahead. I was pleased they were able to get me in today. I can cancel my doctor visit now and my insurance saved me $500 today. Woo hoo to savings and great customer service!

Convenient location. Stocked store with a large variety of…read moreproducts. A lot of household items as well as a large snack food and beverage section. Photo shop is easy to use order on line and come and pick up a variety of products. Have never used the pharmacy for prescriptions, but have taken my mom for vaccinations. They have a rewards program that always has items on sale.

absolutely love this store -- it's always clean, stocked, and my photos are ready fast. However,…read morethe pharmacy experience has been consistently disappointing. I've repeatedly received incorrect messages about my prescriptions, and my important medications are often delayed. The customer service at the pharmacy is also very poor and needs major improvement. After dealing with my fifth inconvenience in just two months, I've decided to part ways and move my prescriptions elsewhere. I hope the pharmacy team can address these issues for future customers.

For a supercenter, this location is A Okay! I like how it is conveniently located so close to Grand…read moreCasino Resort. I did want some things in the make up section and I pressed the button, waited patiently and a nice lady helped me get what I wanted. I walked majority of this store and found it clean and organized. I was in the seasonal, food section, clothing, make up and clearance sections. All of these areas were well stocked. I recommend you check out this Walmart Supercenter in Reno, NV when you are in the area.

Clean, well stocked and easy in and out. I forgot my sunglasses at home and picked up a polarized…read morepair here for $15. Easy parking. Please come and create your own adventure.