I had an amazing experience at the Tracy Raley's thanks to Jamie in the meat department. She truly went above and beyond to help me. Not only did she answer all of my questions, but she even took the time to help me find a seasoning I had been searching for. That level of customer service is rare these days. Jamie was friendly, knowledgeable, patient, and genuinely cared about making sure I found everything I needed. She made my shopping experience enjoyable, and honestly, I'll return to this store just because I know she'll be there to help. Raley's, Jamie is an incredible asset to your company. Employees like her are what keep customers coming back. Please give this woman her flowers--she absolutely deserves the recognition. Thank you, Jamie, for providing such exceptional customer service! read more

I am extremely upset about this situation. It's the little things that make a difference. I came in today and not only is there a big line but I'm pretty good with checking the expiration dates on items and I happen to slip and not check the milk so I had to come back comes to find out all the milks are almost expired and some were already expired so I couldn't even get that brand for the price that I had to pay so I had to pay a difference on top of having to return from my home. It's $1.30 but it was such an inconvenience to them to waive it. Should I charge you the gas I wasted having to come back? read more

I had to stop at this market while driving through this town. I know it's a sister store to Nob Hill which is one of my favorite markets to shop at. This store seemed a little bigger than the store in my area. It had the same service and the same high standard of quality that Nob Hill does. I ended up with more food items than I went in for (who doesn't when shopping in a great market). The quality in their produce department was just as high as other Ealeys/Nob Hill Markets as was their stellar meat department. Thankful I made the stop here! Great market. Great service read more

The lady with brown/blonde dyed hair with caked makeup and lashes ran to the door and assumed I was stealing a 5 dollar watermelon that was placed in my Trader Joe's bag when I Clearly was struggling to carry it, my sister was out the door to grab me a cart. She asked if I was ready to check out does it look like I'm in a check out line, No. Don't assume someone is stealing a watermelon if they are waiting outside the door. Put this effort into bagging groceries instead please. No one is trying to steal a watermelon from raleys let's use our brain. She was embarrassed and sped walked to the Peet's coffee after I told her we are getting a cart. read more

Overpriced.. everything here is overpriced and there are never enough cashiers.. long lines and they take their sweet time.

Doesn't help shoppers on a Sunday when only one lane is open for checkout with the line being 10 deep with half full carts!! Two customers left because of the line and their frustrations. I was in the self checkout with nine people in line with four registers open. Took 15 minutes to checkout because a customer was having trouble at their register and the help was checking customers with a couple items to cut in line!!!?? Really!! Frustrating read more

Used to be great, but service has greatly dropped the past year. Long lines due to only 1-2 staff at the cash registers out of 8-10 available, even during the busiest time of the day 5-7pm. I live only 5 minutes away, but would now drive another 10 mins to Safeway. If they see a long line, open more lanes! read more

It's so sad. The store is well sorted and bathrooms were pretty clean but the cashiers attitude was sooooo poor. Barely a "hi" from the young cashier and when my items were being bagged, the young lady halfway into bagging my first bag of groceries said " I'm going to go get carts" and left my items half way bagged, so I started bagging my own things and then an older lady came to bag and just started bagging without asking how I wanted things bagged. The young cashier finished his duties without a smile and looked like he was there for community service without pay. So sad. He has no idea what awaits him and the young lady in their adult life. This was today. Memorial Day. read more

I went around 11 AM today to complete a transaction to initiate cashback and the check stand that was open primarily was completely backed up with a lot of full carts. I only had about 15 minutes before I had to get to a haircut appointment in the same parking lot so I attempted to solicit the help of the employee overseeing the self checkout manning the register. His name is Richard. I've been coming here for years and this is always a possibility yet he would not complete the transaction and told me I had to get in line. I was not able to complete my transaction at the store and will not be coming back. I'll be taking all my business to save Mart. other than that, most of the people are quite nice here and the shelves are stocked. read more

I used to like shopping here, but something has changed. Their products are expired frequently, long lines at the tills, not a decent variety on yogurts, and now the cantalope is slopped into containers. Who doesn't know you have to clean the guts and seeds out of the cantalope and other melon before cutting it up. What a mess to eat, yuck. At least the store is clean and people are friendly. read more

Raley's has always been my go to store. I love shopping in there. I like the atmosphere I like the clerks that work in there. I always have a good experience having said that I am wondering why they don't order products, whoever does their ordering. I don't know if it's done by department or how it's done is not complete. I like the Raley's brand of Wheaties. It's only three dollars. It's a lot cheaper than the eight dollars regular wheaties box. they have not had any on the shelf in over 2 1/2 months. Also, a lot of the ice creams aren't stocked in there. I I just don't understand why it's not stocked.. I don't really like shopping at Save Mart but I've been going in there for a few things that Raleys is always out of. I have asked when I've been in Raley's and of course you get the double talk. No one has an answer. I'm just curious why don't you stock your shelves? And just for the record I don't mind waiting in line when there's only one checker that's no big deal. Just put product on the floor. read more

Horribly understaffed, some employees have attitudes, shelves look pathetic standing in one check out line with 7 people in front of me.

High quality brands, but can be a bit pricey so look for items on sale. Nice store to enjoy your shopping at so take your time. Pro tip: go like an hour before they close so that you feel like you have the entire store to yourself! Happy shopping! read more

Absolutamente! A little pricey but sales are great Mondays are $5 days and they an amazing Produce, Bakery/ Deli Chinese Food Coffee and employees are generally very friendly ( lines get long in prime hours but avoid rushes by planning. The lighting and warmth to inside of this store is not going to get outdated ( homey and cozy) I forgot they have a beautiful floral selection and Pharmacy lastly the Best Meat Department and a friendly meat cutter(s) read more

After today's visit to Raley's in Tracy I have shopped there for the last time. High prices, deceptive marketing and poor customer service are just a few reasons not to spend your money at Raley's. read more

This is the first time that shopping at Raley's reminded me of Safeway. I went in for a $5 Monday Special and at 11:00 am the item was out-of-stock on the shelf. A clerk told me that there was backstock, but she was too busy to check it. A manager told me I couldn't get a raincheck, but said she'd look for the item if I wanted to wait. After checking two walk-in fridges, she told me they had none of the item I wanted, so I left with no item and no raincheck. read more

Great grocery chain! Everything was clean and organized. I always buy my baking supplies here

I went to raley's this morning and was having a pleasant experience before getting to the meat department. I asked the butcher who was there (a younger gentleman) if he could cut some meat thinner than what was out on the shelves and he very nicely said yes and went to the back to start slicing. As I was standing there an older guy who looked like he was just starting his shift asked me what I was doing there and I told him I was waiting for the meat I had asked the butcher to slice. He then continued to ask what meat and what I was making (none of his business) and I answered him nicely. Then he told me, "there is carne asada on the shelf" insinuating I shouldn't have asked the butcher to do anything or even possibly making some ugly insensitive reference to my race. He then very condescendingly said "go look on the shelf". I told him I already did but I needed it thinner and in a larger amount (again none of his business since he was not helping me) It was borderline harassment if you ask me. I really didn't owe him any responses or my time but he approached me and I am not the type to be rude, but left after the nice butcher handed me my meat. That old guy is rude, a liability to your grocery store and frankly a reason not to shop there anymore. I would suggest you look into his treatment of your customers (and possibly other employees) as I'm sure you'll find a pattern of behavior. As for the nice younger gentleman, I rate him a 5. In fact in the past, I've been encouraged to buy meat and even been told to specifically ask them to slice it for me. This was the first time I actually asked, and the older guy acted like an jerk. Unfortunately I didn't catch his name because I just wanted to get away from there because of his treatment. read more

Edamame, Re-Think Ice Cream, Purple and Orange Cauliflower, Allulose, Imported foods. It's all here! They're just a few of the reasons I come to Raley's because it's the only place in town that has them. I love coming here and always find something new to try, they really do have the best selection of groceries and staff are always nice albeit hard to find when you need help locating something. Definitely worth the extra few miles drive. Also.. ''Treat customers who pay top dollar here with quickness'' Is exactly what entitlement is. Rude. And no reason for a 1 star review. Just sayin'... read more

Raley's - All the good stuff!! - Grocery Near Me - Tracy, California

This Raley's sells the best donuts in this area. If you love donuts, you have to give them a try. Their new one is a maple cruller, and they don't skimp on the frosting. Delicious! Far better than Dunkin' or the donut shop on 11th Ave. Highly recommend visiting this Raley's even if it's just for the donuts! read more

I ordered a cake online yesterday to be delivered, and I was extremely disappointed with the final result. Whoever decorated the cake did a very poor job--it looked messy and nothing like the picture on their website. I chose the cake based on the photos they provided, assuming it represented their actual work. I've attached pictures down below on what I thought I was getting and what I was actually given. read more

Raley's - This is the cake I had picked off their website. - Grocery Near Me - Tracy, California

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Very clean and organized Raley's location; unfortunately, some of the cashiers lack professionalism. I was attended by cashier #708091 at store #317 ,The lady ringing up my items showed annoyance after I canceled my transaction because I realized I needed cash back. Lady sighed and even did a finger tap of annoyance. I apologized after starting the transaction again, which she just brushed off and handed me my receipt in a rush. I even said, "Have a nice day," to which I got no reply. She greeted the next customer behind me a lot better. On the bright side, the bagger that was in the same station as her was very kind and showed manners, something the cashier should learn. read more

I like Raley's a lot! Very close and convenient for me when I need to grab something quick to eat or cook. I love their bakery selection esp their fruit tart!! I get my dog's treats and snacks in the pet fridge area and also get my supplements here when they're on sale because theyre a great sale! Produce is always stocked and fresh! Store is pretty clean too. All the workers there are friendly and helpful. Love getting my Pete's coffee inside before shopping. read more

I am still very disappointed that I received a cake ( special order) for my grandson's birthday party that literally fell apart. The box was sealed and when we opened it to serve the outer part fell off. He is autistic so o couldn't take it back and it was my fault for not taking pictures but it just still makes me mad. Speaking to the manager to be told sorry but you needed to bring it back right then and not eat it. I'm believe she will tell someone but I want everyone to check your cakes before leaving the store. Don't let your party become Spoiled by a cake that falls apart ! read more

Bad place to shop and customer service. They accept it when they want a work permit to buy a drink, I've already bought it other times, but there's always that employee who wants to get involved with the purchase. Then my husband, even with his card and the drive, couldn't buy it. He had to go to the shelf to get another one. Bad service and service customer. Not recommended. They need to be more prepared to serve the customer and not make the customer experience embarrassment. read more

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I was in shopping and expected the usual poor service that I get from Raleys. Today was deferent I met a nice Lady named Leah she was polite courteous and professional. Raleys needs more employees like her. read more

I am sorry I would give the bakery department a 5 star when it comes to dealing with Elizabeth! she is the only one nice employee I have ever dealt with here and she takes care of you the best and delivers what she promises. Amy whereas is rude and unprofessional and doesn't have any customer service experience! she is ghetto and I am not sure why Raley's would employ someone with such bad attitude in person or on the phone. read more

After I brought to the manager attention that the porcini mushrooms ( in a bag, sold under the brand : Harvest fungi, are a frode, with inexpensive tastless mushrooms mixed with "some" real porcini mushrooms, here if the proof. Very clearly something is WRONG here. Last I checked Morels are no porcini. read more

Raley's - "porcini mushrooms sold from Raley's - Grocery Near Me - Tracy, California

This store is the nicest store I've ever been in but this review is for Toni in the bakery! I needed a specialized cake and she made it beyond expectations. It was delicious and beautiful and exceeded what I could even imagine. We had a wolf theme for a 30th birthday and she did a wolf cake with a photo I provided. She added decorations and blended the photo with rocks to disguise the border. We so loved this cake and the birthday boy was speechless, we felt bad cutting it. Thank you so much Toni for making our say so glorious. read more

Raley's - a birthday cake in a box - Grocery Near Me - Tracy, California

I really like Raley's (Peet's coffee, decent meat (poor selection), and some gourmet items, but their produce department pales in comparison to Safeway's produce department. Strawberries are usually not the best. Compari tomatoes are hit/miss... but the corn this 4th is abysmal. read more

Raley's - Grocery Near Me - Tracy, California

I haven't been to Raley's since high school - in part because I moved out of Tracy for college and work, but also because there are closer options to my parents' house such as Safeway, Winco, or Costco. I always had the idea that Raley's was a tier below Safeway akin to a Save Mart, but I visited there tonight to buy malt ingredients and it's actually a lot nicer than Safeway! There's a security guard at the door who greeted us upon entry, so the location felt very safe at nighttime despite not many people being around. The store is expansive! with aisles and aisles of food, beauty and wellness items, flowers, handmade soaps, and more. It was fully stocked with many employees around available to answer any questions. They have employee- and self-checkout available. If it wasn't so far from my parents' house and if I didn't already have a Safeway Rewards number I'd come more frequently! read more

Raley's - Handmade soaps in store! - Grocery Near Me - Tracy, California

Ordered a cake for a birthday party. The woman was very helpful. It was a beautiful spongebob cake, and I got so many compliments.

Raileys has a great bakery. It's very easy to order a cake ahead of time on their app. Or you can call in an order. They have a great selection of specialty cakes. read more

Great store.Love it.Dont know why main door has been closed causing inconvenience to customers.As per fire regulation all doors should be open during business hours.Also consider moving some shopping carts near the middle door. read more

I use to brag to people why I shop here and why I pay more. Particularly because when ever there were a small line, they were quick to open a second lane. Some of us have families that wait all day to see us to have dinner. The last thing I need is to wait in a line with 4 people with tons of groceries with one check stand open. You're more expensive than every other grocery store in Tracy. So treat those customers who pay top dollar for shopping here with respect and quickness. I get so tired of seeing tons of people stocking and not enough check stands open. read more

My go to place for grocery shopping (well besides Coscto) Every time I come here I always find what I need...What makes this place pleasing is how friendly & helpful the employees here are. It's clean & very well organized. read more

It's become a weekly routine. I depart around 8:00 am from the Tracy Airport. I fly around for about an hour. Once I'm back on the ground, I go and BS with the guys at Skyview Aviation for a few minutes then jump in the truck and head straight down Tracy Blvd. to the Raley's Deli to get one of their "Samiches" for lunch. Never fails. I always get fast service. A friendly smile. A great conversation and one hell of a good sandwich. I told this same story the other day to the young lady behind the counter and she asked if Raley's made the best sandwiches in town. Not the best young lady, but you guys are definitely on my top three list. Raley's - a bit more pricier than Safeway or Savemart, but sometimes more $$$ does equal better (everything). read more

Penny is a manager at this store, and she's singlehandedly killed Raleys for me in any way. Standing in line with my children, Penny greeted us with a scowl. When I told her I didn't want any bags, she simply scoffed at me. Her attitude was so poor, I found myself apologizing for no reason and asking if she was having a good day. Needless to say that me extending that courtesy was not returned. This level of impertinent behavior is not acceptable at any level, even for a Raley's employee. I've had problems with this store before but the conduct of this manager is simply so wrong I won't return to this store. I can deal with old produce or bad fruit, expired items because those are accidents that *can* happen. However when the manager treats customers with a rude attitude, that's where I draw the line. Avoid at all costs. read more

Cutting my broccoli I purchased yesterday and got a surprise. BUGS! between Safeway and raleys Its a hit and miss if you are going to find good veggies. I understand they aren't going to be the cleanest or freshest, but can the bad veggies be taken off the shelves? I go in and there are little bugs flying around the onions and then bugs on my broccoli. not happy. read more

Raley's - Grocery Near Me - Tracy, California

We used Raley's in Tracy California for catering after a funeral service. It was easy to order online and ready when they said. Their food was presented in an excellent way. Their sandwiches had a great variety and the bread was soft. Their pesto pasta salad was also excellent. Prices were reasonable and I would highly recommend them and would use them again with no hesitation. read more