I had the most bizarre and insulting customer service experience at Floyd's 99 in Woburn. I came to…read moremy appointment on time, and when I was taken to my seat the stylist said she had to cancel the appointment. Intentionally having me come in to tell me the appointment is canceled when they could have called me is blatantly disrespectful and bad business practice. I had made the appointment two days before and was sent a confirmation email and text, which I replied yes to and confirmed a day beforehand. To add insult to injury, when the stylist was asked why she didn't call me to cancel, she claimed she wanted to be respectful and tell me in person! Take your business elsewhere. Reply to business manager: The appointment could have been cancelled beforehand, and there were ample opportunities to do so, including when I checked in at the frontdesk. I was told that it was "more respectful to tell me in person". Why disrespect my time and make me come in, wait 10 minutes, and then sit me in the barber chair to tell me that my appointment is cancelled? It's simply bad business practice.

Good experience I was in town for work and didn't have time…read moreto cut my hair back home For a place that I have never visited before, they did a great job Didn't get the hot towel and shoulder rub it guarantees but otherwise the haircut was good and they paid very good attention to detail. Friendly staff too

George does a great job! I have been going there for about 6 years and I have had no complaints…read more Keep up the great work.

I followed my barber, Kali to this location from her prior barber shop because I have been with her…read morefor years. The first time I entered I was impressed. The location is clean and comfortable, and I was greeted by their friendly staff upon entrance. I absolutely recommend!

Perfectly standard barbershop. Straight and to the point cutting style--heavy clipper over comb…read morework, finished with scissors. The barber is friendly, and checks in multiple times to see that you're happy with the results. Personally I feel he was moving a bit too fast--there was no one else waiting. I think his station could've been cleaner. Overall it's fine if you want a regular cut--no fancy fades--and be in and out quickly. I'm not sure if I'll return, but I wouldn't tell someone not to go there.

I needed a last minute cut for a family thing and walked in as Mo was finishing up with a customer…read more He had another appointment in half an hour but took me anyway. I walked out 20 minutes later, haircut and neck hot shave for the usual short money. Amazing! Mo is The Balls.

I went to Adrian's new Burlington location for a haircut after my previous barbershop closed down…read more The first haircut at a new barber is always a little nerve-wracking, you never quite know if they're going to really understand what you want, and you don't know how good they are. Well, Adrian put all of my worries to rest. He is very chill and welcoming. I showed him a couple pics of the basic style I was looking for, he asked a couple of clarifying questions, and went right to work. I got a hot towel shave along with the haircut; he did the shave in the middle of the haircut, after the clipper work but before touching things up with scissors, and it was a really relaxing interlude. All in all I was very happy with the result (as was my wife). Adrian is a skilled craftsman who takes pride in his work, the Burlington location is convenient and his prices are reasonable. I'll definitely be back!

Adrian made me bald when i asked for a low taper fade.i walked into the barbershop greeted by…read moreAdrian and gang I proceeded to sit down in the chair and watch Adrian do a number on my hair.would not recommend if you want to pull women.

Simply the best barbershop in the area. Awesome vibe, great barbers, and the perfect city haircuts…read more I have been going here since it open in 2007.

Very good and professional guys. Only 4 stars coz they could be little faster. Very friendlyread more

Can't really recommend this place unless you are going to a buzz cut or don't really care what your…read morehair looks like. It is a cheap cut ($12), but you get what you pay for. Don't ask for anything fancy either. Giving it 2 stars instead of 1 because he did use a straight razor to clear up the back and sideburns (although it was scary with his shaking hands)

So went in to get my haircut. I called before coming all the way down. I'm a woman btw but no one…read morecuts my hair the way needed but a barber. So I get there this "gentlemen" looks at me without even standing up and with a complete attitude in a loud voice says "I DON'T DO WOMEN" . So I'm pretty sure THAT'S AGAINST THE LAW AND THAT'S DISCRIMINATION. I'M calling the bbb but I suggest going elsewhere. What a piece of crap!!!

I'm particular when it comes to barbers--but Kevin gave me an amazing cut today, anticipating the…read moreright style and length. He would hold his own against the better NYC barbers I used to visit. I'll definitely be back!

From the owner: Appointments available book today ✅read more

Great Service! And good coffee! Samuel is a good barber. And the shop is well lit and clean!!read more

Got a haircut here today - booked through the app offered without issue. Showed up, they greeted me…read moreand asked what kind of cut I wanted. They asked a few follow up questions and then gave the haircut. The whole process was easy and they were perfectly friendly. It was a very reasonable price and the haircut was well-done. I prefer this over some other places I've tried in the area so I will be returning here whenever I need a haircut

I discovered Elite Hair Design in 2006 when I was working in the area, needed a haircut and walked…read morein one afternoon. The first haircut Sandra gave me was pretty good, certainly good enough to justify going back a month later. The next haircut was better and the next one even better still. Over the years, Sandra perfected my hairstyle, even as my tastes varied slightly by season or whim. Even when work and home moved elsewhere in Massachusetts, it was worth the 30-40 minute drive each way to go to Elite Hair Design. And it's not just great haircuts either, I've come to really enjoy my monthly conversations with Sandra (and I'm pretty introverted and anti-social). Flash forward to 2013, I'm moving to California, and not only do I have no idea how I'm going to get a decent haircut but I find that I'm really going to miss hanging out with Sandra every month.

Sandra and Valerie give the best men's hair cuts in the area. The cost of the cut is a bit higher…read morethan some of the cheap cuts-type places but they are well worth it. They've been cutting hair for 25 years and basically it's only men haircuts. As a former NYC guy who spent a lot of money at the big name salon, these two ladies make it nice to be in the suburbs.

Great hair cut. Very professional and pleasant. Highly recommend. Clean barbershop and excellent…read moreservice.