August 7, 2025…read more Update. I am writing this letter to express my sincere gratitude for the exceptional care I continue to consistently receive from Dr. Stanley and his outstanding team--especially Paul (NP) and the front desk medical assistants. Whenever I have an appointment with Paul, despite his demanding schedule, he always takes the time to truly listen to my concerns, answer all of my questions, and clearly explain the next steps for monitoring my health. His attentiveness and professionalism make me feel heard, respected, and an active participant in the quality of care I'm receiving. I also want to commend the front desk staff for making appointment scheduling smooth and accommodating. On several occasions, they've helped me secure earlier appointments when needed. Their prompt attention, courteous manner, and strong commitment to patient care are genuinely valued--and, most importantly, reliably consistent. Additionally, I've experienced excellent follow-up after appointments--whether regarding test results, treatment plans, or referrals to specialists. Communication has always been clear, timely, and supportive, which is essential for making informed decisions about my health. When I've been referred to outside specialists for procedures, the team has been consistently aware of the outcomes and continues to monitor my overall care. I genuinely feel that my medical care is being watched closely, and I'm thankful for that level of attention. Another aspect I truly appreciate is how easy it is to renew my prescriptions--whether locally at my pharmacy or through online systems. The process is efficient, reliable, and always handled with care, which brings me great peace of mind. Thanks to these effective communication channels and a coordinated team approach, I've never felt uncertain or frustrated. The staff consistently goes above and beyond to ensure I feel cared for and informed at every step. Dr. Stanley and Paul, thank you for your continued dedication, warmth, and high standard of care. I'm grateful to be in such capable hands and proud to be your patient. With Appreciation, David Maas

Dr. Stanley is best primary care physician I've ever had, and I've had many over my 62 years…read more I lived in Palm Springs for 7 years and recently moved out of the area. Dr. Stanley will be greatly missed! I find that dessert area to have literally the worst cardiologists, electrophysiologists, neurologists, pain doctors, orthopedic specialists, therapists, allergy doctors, pediatrists, and hospitals that I've ever seen in my life, but not doctor Stanley. Doctor Stanley is an Angel in a desert of trash. I don't know what I would have done without him. He's a compassionate, caring, sincere, humble, knowledgeable man. He's like having a primary doctor and therapist all in one. He listens and knows his stuff, and zero attitude. If you are lucky enough to have him as your doctor, go for it! You won't be disappointed. I highly recommend Doctor Stanley!

Love Love Love Dr. Palmer. When he went to HMO only, I changed my insurance so I could keep him…read more He listens, cares, and my favorite doctor ever!!

I had a scheduled appointment for 0920 but the transport team was late in picking me up. I arrived…read morelike 15-20 minutes late on a stretcher and on oxygen. We were told to either reschedule or wait 2 hours for a slot. I just couldn't tolerate that long on a cold, hard stretcher. I am still shaking my head at the cold, uncaring, screw you attitude. I am a Master's prepared RN for almost 50 years and have never seen this sewer level of care!!! The baby docs are spoiled little snotty brats that suck. No compassion...no concern for anyone but themselves.

Consistent high-quality personalized care received. Caring, experienced, efficient staff. Very…read morewelcoming environment. Excellent experience even in times of physical discomfort. Plans are always individualized and offer a variety of options for treatment.

Dr Marupuru tended to me at Eisenhower Health when I unexpectedly fainted about 9 months ago. The…read moreambulance attendants accused me of ingesting illegal substances w/o evidence. Dr Marupuru ran blood tests, etc., in the ER. It turned out that my tox screen was normal but my heart was beating very, very slowly. I needed a pacemaker. She checked on me throughout my stay. I intend to have her be my primary physician now.

I have sent an email to the resident doctor i was seeing the past months and they said i should get…read morea response within 2 business days. And its been 2 going on 3 weeks and still no response. I think im changing my doctor this place is so hard to deal with because all you see are resident doctors and they cant make decisions until they consult with their superior. Waiting game is no joke!!!

I have been going to this office for over two years and have had wonderful experiences. Everyone…read moreis friendly. The doctors are very patient and genuinely seem to care. I'm recommending my wife to this office now I've been so pleased.

I like the doctor but not the staff. Today I called with a question and the staff member Maribel or…read moreAnnabelle is rude and unprofessional. She dismissed my inquiry, hurried the conversation, and when I asked if a medication could cause a stroke, she actually snickered "no.....it is a sedative! It doesn't cause strokes". I was looking at side effects online at the same time I was speaking to her and stroke IS a side effect. She was annoyed so I said You sound busy and she said "I am!" I asked when was a good time to call back, specifically when she is not there. Completely unfazed her. Good luck with this one. Rude, unprofessional and unless she is actually trained in medicine, a danger. She gives her whole office and the Dr. A bad reputation ..and the whole convo probably was 3 minutes at most. Still perplexed as to what her problem was

Very personal and compassionate care. I've been a patient for ten years and store site the great…read morecustomer service.

Dr. Shaner has been my physican for a few years and he a very compassionate and knowledgeable…read moredoctor. One of the best! Robert

Excelled doctor and physician assistant have virtual appointments which are very convenient…read more Excellent choice.

I have been a patient for about 25 years. Dr. Palmer is an exemplary physician who cares about his…read morepatients health care. He listens, answers questions, and makes sure the patient comprehends. Most of all, I always get an appointment when I need it. Also, Dr. Palmer"s staff are great! The staff are friendly, courteous, professional, and available to assist. I appreciate Dr. Palmer and his staff.

I had an appointment, but life happens, and I was unable to make it due to heavy workload at my…read morejob. I was so busy I didn't even have time to call till the end of the day, BUT I left a message with the answering service. This doctor would hear none of that. He refused to see me because forgiveness goes against his policy. Aren't patients allowed any understanding? Not according to this place! They basically accused me of lying/not calling and all they had to do was check with their answering service. Strict policies of refusing rescheduling if appointment is missed. Unable to listen to reason for missed appointment. Denies having an answering service message. The black nurse is extremely unprofessional and belligerent from the very first conversation. I have never experienced such unprofessional, irrational, lack of bedside manner in life. Not recommended at all. Instead of going to Steven Western,, I highly recommend Palm Valley Immediate Care - Urgent Care & Clinic Services at Indian Wells, CA They were able to take me right away, no problem, considerably less expensive, but the main thing is the people were super friendly and nice, even sweet. That's the type of behavior that deserves reward.!

Very Professional Medical Office. Dr Western is knowledgeable and compassionate. An excellent…read moreprimary care Doctor.