I have been a patient at Medical Associates for more than twenty years. I received quality care…read morewhich I considered to be the best in the area. The office was always comfortable and clean.The receptionist were friendly and efficient, greeted me with a smile, thus creating an atmosphere of calmness. Sometimes when going for a doctor's appointment can cause anxiety, so the greeting from the receptionist is important. My doctor left and became a hospitalists doctor. As of now, I am looking for a doctor. I can only say, I had the best care, no concerns or worries, my needs were met with utmost professionalism and satisfaction! I am thankful for the twenty plus years of being in the hands of good doctors!

From the owner: Dr. Combs is a wonderful family doctor. She is caring and always takes the time to listen to what I…read morehave to say about my current condition. Dr. Combs is an advocate for great health care and is well connected with the Lynchburg, VA medical establishment allowing her to ensure the best care possible outside of her office. We will use Dr. Combs as our primary care physician for the foreseeable future."Verified Patient

I will say the doctors and clinic have gotten much better with care and communication. Although the…read morefront desk has been slacking since they hired this new young girl, Emily, she gets extremely snippy on the phone, in person and gets irritable. I've also noticed shes constantly eating at her desk and speaks to patients with her mouth full of food. Doesnt the clinic get lunch between 12-1? She can't eat then? I find it very rude. She also doesn't seem knowledgeable when she explains things and is constantly asking for reassurance and someone else has to step in. Over all, the clinic has been great!

My husband and I were referred to VA Fert and IVF by my gyno and we are currently pregnant with our…read morelittle miracle baby. I was pleased with every aspect of our care, from the frequent appointments (even same day scheduling!) to the reassurance ultrasounds after our successful journey. All three doctors were kind and gentle and I never once felt uncomfortable with staff. The building was clean and well maintained. Nursing staff were rockstars at making bloodwork literally painless! I would recommend to anyone who finds themselves in need of fertility services.

Virginia Endo is defo definitely doing a bait and switch with their doctors. I was referred to Dr…read morePhillips and made an appointment in January for July. I was not happy to wait 6 months but for a good doctor it is what is needed today. Then when calling in just today I was told they have me seeing Dr Millis who has very low scores. They are using a good doctor to try and pump more business for themselves. I could have seen at least 3 other doctors by now but wanted to wait for someone highly regarded. They don't care about patients in this practice.

Dr. Phillips is phenomenal and has helped me over the years with reducing my A1C from upper 7's to…read more5.4! He has great bedside manner and has always answered whatever questions I have had regarding my endocrinology journey! Highly recommend him and his group!

I have been going to Dr. Santos-Leal for 6 years. He is very knowledgeable. His exams are…read morethorough, and he does a great job of explaining medical issues to me. His manner is professional but sympathetic. I do not hesitate to recommend him to anyone needing this type of medical care. In the past, i have had some problems with the responsiveness of the office staff. This seems to have improved the last year or so and I hope these issues are behind us now.

I found this practice and was very hopeful with how the care of everyone in the office would be. I…read morehad one appointment and the NP insisted that I have a follow up in 4 weeks. I'm a teacher, and this follow up was after I was back in school, I made it clear when I schedule the appointment; it had to be 3:45 or after. The office cancelled my appointment and I still haven't gotten a new one. They wouldn't refill my prescription, and I ended up having to ration my last insulin pen. The office assistant I spoke to was rude and unprofessional on a "follow up" phone call a week after I called multiple times and left voicemails requesting insulin. I would not recommend this office.