Did not confirm our tour and never showed up. When I messaged they said the driver waiting for us…read morebut the hotel has no record of them entering the property. They told us we had 9 minutes to make the boat, which we could not. This was through Viator, who needs to choose their vendors more carefully. Now they are trying to tell me they will not refund me and insisting the driver was there, yet the hotel logs show he was not. Do a little more homework and find a better company. There are dozens of them offering better prices than this dishonest company.