I was trying to make an appointment .. I was very impressed with her answering machine message but…read moreunfortunately She didn't even return my phone call.

Diane's has been grooming my two Shih Tzus for a while now. They are so excited to go for their…read moreSpa Day! Come out looking spectacular and smelling wonderful! Give them a try. You won't be disappointed and your fur babies will love it there!!

When I took my dog in for her grooming appointment, I told the groomers at Pet Crazy that she had…read morejust recently been boarded and had some mats in her beard and that it would be ok if they had to cut her beard a little shorter than normal. I received a call that my dog was ready to be picked up and was also told that she was very anxious and was being difficult during the grooming so they didn't get to do a good job on her back legs. I said that would be ok. The hair on her legs wasn't too long to begin with and could go for a little longer before being trimmed up again. HOWEVER, this is what I was charged $55 for.....The first pic shows how she looked the day before I took her for grooming. The other pics show how she looked when I picked her up.

This place is really nice! I've been taking my dog here for about 3 yrs and I can tell he loves it…read more The ladies remember who he is and he always comes out smiling. They stay busy so you might want to book early mornings with them. Plus, when I pick him up they tie a little bandana around his neck and I think it's the cutest thing! My mom usually schedules an appointment with them but I know that you can also reach them through text message it it's easier for you.

They love my pound puppies and always treat us like Royalty. Since we moved here it's been a…read morewonderful experience. Thanks D and your team

Best cut the pup's have had in years. The pups seem to be…read morevery comfortable there, so they will be going back. Bodie and Kyzar agree..

High turnover= inexperienced at some aspects the busniess. Resulting in "on the job training" but…read morehair will grow back. ..........................

I went to Petco today and was told that they don't take dogs for service 12 and over due to the…read morerisk involved with senior dogs. My baby is a 12 year old Westie. He weighs 20lbs. He was only going to get his nails trimmed. This is strike 2 for this location. Melissa/ Megan said this was a new corporate rule but when I called corporate they didn't know any such rule. I just want to know.

Best dog groomer around! I love her new location. Her and her Staff are always so friendly. They…read moreseem to really love the animals. Their attention to detail and what each pet needs is always spot on. I wouldn't trust my pups with anyone else.

I honestly don't even wanna give one star, but I picked my dog up from here and he was shaved with…read morea horrible cut there were knicks and patches to the skin the hair cut was choppy and wouldn't be anything I would let out of my shop as a finished product, yet they did. Then, I realized when I was petting my dog in the car he had fleas that he didn't have before the visit to Amanda's shit salon, he has a flea pill therefore I know he did not have them. Lastly but definitely not fucking least, he had worms that he did not have until he got home from, like I said, Amanda's shit salon.

This is the best veterinary office I have ever been to!! Every employee,The receptionist the vet…read moreassistants, and the Doctors are extremely knowledgeable and sincere. I wouldn't take my animals anywhere else!

e clinic does not work with anyone who rescues animals, offers no discounts to a person (s) who…read moreprevents animals from being euthanized and removes from dangerous situations. In all reality they are more concerned about their profits. This vet clinic if they don't like what you say, they will tell you to seek care elsewhere and say you are disrespectful versus acknowledging their failures or possibility they made one. I had a rescue they were paid in full to remove skin tags and do a spay and a full exam. Brooke Mitchell opened the dog up then stated she had already been spayed, probably early in life, however on the flip side during her initial check up she said she had probably had many litters. Dog was fine upon admittance, when she was picked up next day late afternoon had been having chronic diarrhea at the vet and ended up in the ER the next day with a several hundred charge. Another dog was misdiagnosed with conjunctivitis when she had eye tumors, I pushed saying it was a mass and in fact I was right not the vet. The front desk likes to overcharge as well so watch your bill. If a vet can't accept that she can make a mistake and their staff definitely makes mistakes and doesn't due her due diligence in an exam then that's an issue!!!!!!! If you want to pay someone and not ever utter your opinion then this is the clinic for you! This vet emailed me to tell me to seek care elsewhere because I was disrespectful, well I had already made that decision prior to receiving her email, funny how your staff is disrespectful and you have no issue with that, yet you can't accept a client speaking their mind and the vet tuck tails and can't even have enough backbone to pick up a telephone and call the former client. Mind you during all this I was extremely sick and ended up in the hospital myself and all this vet is worried about is her pride. Get over it Brooke, you aren't perfect and YOU DO make mistakes and we have proof and your staff sure as heck makes mistakes, your own employee at Forest Hill that worked at Byram on that Thursday brought to my husbands attention the overcharges (not first time mind you) so might want to learn to apologize from time to time. Thank you.

Great people and great facilities! They were so helpful. Eli and I thoroughly enjoyed the…read moreexperience.

I left them with my one and a half year-old dog for seven days during which I was out of the…read morecountry. I scheduled them to come three times a day. They only came when it was convenient for them for 15 minutes at a time and were not willing to take my dog's schedule into account. We were having issues with getting them into the building due to my spotty cell service and they were unwilling to work with me on setting regular times when I knew I would have service and be able to let them into the building. Because they couldn't get in, they would leave my dog until noon and go to another appointment and come back. They did not follow instructions which led to my dog, eating toys, bathroom products, plastic, and other objects around the house. It's a miracle that I haven't had to take him to the vet. Overall, they were nice people just not very good at their job. I would recommend finding somewhere else.

Brought my PeaWee here for a cut and bath, price was more reasonable than most places around here…read more Got my Pea back but he wasn't trimmed to what I asked for. There was some misunderstanding on what I wanted. They made it right right away. Was very pleased

Ya'll this woman did something awful to my dog and I know she did! Keep your animals away!…read moreFirst off I just had surgery and needed my dog cut short and bathed because I won't be able to for a few weeks. I even told her this and tipped her before hand. She returned him 5 hours later with only his back shaved. Then a couple days later he started shaking his head hard and we took him to the vet and he had gotten two types of bacteria ear infection in his ears and he has never had ear infections before. (Cost me 300 dollars) I'm guessing she never dried his ears out. I texted her telling her this and how i was upset and she never even replied. Then because of the ear infections and not being able to brush there, and that it was long from her not cutting him, his ears got super knotted. I took him to his normal groomer and he was not acting his normal self and was acting traumatized the groomers had to even call me to tell me that he was trying to bite,crying,and was scared. He has been going to that groomer for half a year and never had issues. Then his groomer had to completely shave all the fur off his ears. This lady Lisa at groom room traumatized my dog. My groomer even said to me they have had many clients complain about this place. Which btw groom room doesn't exist because apparently her shop got closed for being unhygienic she does it at her house now. I had no idea til i talked to some people. Not to mention she just got my review deleted off of google. I don't normally leave reviews for businesses but no one should be taking their dogs to this lady.