ServiceMaster by Rice is professional and knowledgeable. I highly recommend giving them a call!read more

On time ( early actually) very freindly, awesosme job, very great customer service I will def…read morewant them again when I get furniture moved back Service mastrer By Rice out of Fairmont Mn I believe the guys name was Mike

Never use this guy. He has no a clue to what he is doing. Talks big but can not do the work, he has…read moreno idea how to do construction only demalission. He took my money tore everything up and did shotty work to replace what he took out. What he took out was in better shape then his work trying to replace it. Never cam back after countless try's to contact him. I had to hire someone else to come in and take out his work and do it right . Cost me over $5000. for a $1000. job NEVER HIRE THIS JERK!!! Sorry to have ever met him and I do not think he has any experience or license to do construction.

Wonderful company. Responded ASAP, got here ASAP. A bad storm caused part of my living room ceiling…read moreto collapse. They even helped clean up the mess! They went all over the house checking for any other water damage. The 3 men who came were super polite.

April 7th - we had a pipe leak in our master. We had massive water damage to a large part of our…read moremain floor and entire basement. We came home to a horrible mess. We called Servicemasters of Siouxland and their crew came immediately. They worked well into the evening that first day and then the following 5 days. They were wonderful about conveying what they were doing and why. I would highly recommend Servicemasters of Siouxland for any of your cleaning needs whether it be emergent or seasonal.

I recently needed the services of ServPro and let me tell you their response time was AMAZING. I…read morecan't say enough good things about them. From Cassie who answered my phone call and questions to Josh who went ON SITE and got me a quote within hours. The Servpro Team in Mason city has a sense of urgency and response time I have not experienced in a long time. They couldn't have been more friendly and helpful. Need Servpro? Call the MASON CITY Servpro ASAP and they have you covered. Period.

Worst experience my family has ever had to go through was working with these guys. First off we had…read morean incident where our hot water dispenser combusted in our kitchen we had a competitor of servpro take care of it since they are in the city we live in. After the fact we were recommended to use Servpro to provide us with the reconstruction side of things. Our incident happened 01/24/2024. They were finally able to finish it as of yesterday. These guys made up every excuse they could on why they couldn't do it or they would tell us a certain point someone would be at our house working. After not living in our house for months while we were expecting our first child we came to our unfinished house the night before we headed to the hospital which was in September. We literally would laugh saying what if they weren't done by the time our son was born. Well a side joke between the lady and I came to reality. The guys that we were working with sounded to be huge into family and what not. Well they weren't thinking about us when they gave us a 3 month time frame that evolved over a year. Houses are built before these guys could even fix are issue. Our neighbor even retired last March and rebuilt his whole kitchen before ours was done. The lies we were constantly fed along with no one ever getting back to you. The damage they caused to appliances while working in our house. People taking my own personal belongings out of our garage. The real icing on the cake is that they want to charge us extra money for them having to re-do tasks that they couldn't find anyone competent to do it right in the first place. Sending invoices that are almost 20 grand over what was said in place. The owner can't own up to the fact that their team dropped the ball. Sounds like it's pretty common with these guys. I would advise everyone to not go through them. They will cause you stress physical and emotional stress. Hire someone that will fulfill your needs and take care of you! Not these guys who won't take care of you!

What a joke. We called after our septic failed and leaked into our basement. They came out…read morewithout a heads up, then said it would be more to do the clean up instead of just sanitation, we were fine with that. Tech said he couldn't do it that day, and said they would call us that evening with a price and a plan..... two days later we still haven't heard from them! Why be a disaster clean up company and not clean up a disaster.

From the owner: ServiceMaster Restoration Services – Marshall is a locally owned and operated franchise backed by a…read morenationally recognized brand with over 65 years of industry experience. We serve residential and commercial customers across 32 counties in Minnesota, providing 24/7 emergency response for water damage, fire and smoke damage, mold remediation, weather damage, odor removal, and specialty large loss events. What sets us apart is our commitment to guiding customers through one of the most stressful experiences they'll face — property damage. We don't just restore buildings; we provide support, clear communication, and expert guidance from the first call through project completion. Our certified technicians bring time-tested strategies and an unwavering commitment to returning your property to pre-loss condition. We are proud to have been named the "Best ServiceMaster Restore" franchise in America in 2019 — a reflection of our team's dedication to excellence, integrity, and customer care. When disaster strikes, we're ready. Our phone lines are always open, our crews are always on standby, and our promise to you never wavers: we'll be there when you need us most.

Tony was good to work with on both getting a good (and quick) estimate and doing the work.read more

From the owner: We are a fairly new, locally family-owned and operated small business in and around the Rochester…read moreMN Area. We are a Certified Technician in Remediation Services and repair services for Water, Fire, and Mold damages. Lead abatement and Trauma Clean up, and certified as well. Professional Cleaning, general cleaning, and Air duct cleaning are smaller end jobs that we take care of as well. We will conduct small rebuild jobs that require demos from remediation services. Technician experience of 8 years plus. Get your honest and personal experience with us!

We had Rick ( the owner) come & cut down 2 trees, grind the stumps & trim a few others. What an…read moreamazing job! You can't tell where he ground the stumps & trimmed the trees very nicely! Our house & yard look so much nicer! And at a reasonable price!!