She is condescending, does not listen and will not respect your bodily autonomy. She tried to push…read moremy wife into a c-section despite no medical indication.

Everyone was very nice. My doctor was amazing! Made me feel comfortable took her time to talk to…read moreme, she asked questions no other doctors I've ever been to have asked before. The questions she asked, made me feel she truly cares about her patients.

The staff is caring. Dr. Alexeev is very caring and empathetic to how you are feeling. We moved…read morehere just over a year ago and he had been a great find.

Super glad I decided to go to this office. The doctor is very helpful and cares about patients. He…read moredoesn't prefer to give narcotics and will only recommend what is really needed. He doesn't take advantage of the patient and knowing what I know due to unfortunate extensive experience with many pain management Doctors, Dr. Edward Alexeev means well and will not cheap out on your care. He hasn't with me. He also has a great group of referrals for the things he cannot accommodate. I would definitely recommend Dr. Edward Alexeev if you need long term care or just have pain that requires medical attention.

was here to get some simple blood tests. I have historically very difficult veins to catch and the…read morephlebotomist Brianda was absolutely exceptional. she was personable and distracted me with really engaging conversation (esp considering I can be a bit of a needle coward). absolutely one of the best one medical experiences I've had.

I used to be anxious whenever I went to the doctor. Dr. Travis changed all that for me. She spends…read moretime listening to my concerns, provides a range of possible solutions/treatments and never legislates, really knows her stuff, and gets back to me if/when she says will. I recommend her very highly; she is by far the best PCP I've ever had in my relatively long life! To other reviewers: Please remember that this is a review of Dr. Travis. Yes, do mention your issues with the office staff--that info is a big part of the overall experience--but if you really liked Dr. Travis, why base your stars on the conduct of her staff?

I love Dr Travis but the office really needs a second person at the front desk to take calls. Every…read moretime I've called I've been put on hold for long periods of time. It's disappointing because it's hard to find a GP I like and when I do I get this.

I got labs drawn at this location in September and was told they would be fully in network and…read morecovered but rhen received a substantial bill from Labcorp. When I spoke to Labcorp, they told me the bill was because the office incorrectly entered the order and did not submit the required pre authorization, so now I was being charged the full out of pocket amount. I've called One Medical 10+ times over 6 weeks to resolve the issue and each time I've been told they're working on it and they'd get back to me soon but no one has ever called back, shared an update or made any progress. Unfortunately due to the error of this location I currently owe a several hundred dollar bill that should have been covered. I've been told it's in the hands of this location manager but they also have not communicated anything to me or shared any update.

Unfortunately, it is very difficult to get an appointment at this location. Please be aware that…read morethere is no indication before you sign up that this is the case! But it can be months before you can get a yearly checkup arranged. One Medical is clearly overloaded on patients, but the medical team themselves have so far impressed me.

A telehealth physician at One Medical, John Dujmovic, NP, has his license registered at this…read morelocation. To say I was unhappy with his service is a gross understatement. They need providers who are competent, willing, and able to provide care, as well as treat all patients with dignity, which I did not feel was the case with this provider. One Medical has my complaint regarding this experience; whether they actually respond is to be seen.

A run around no prescription was sent for my pain which is substantiated I canceled it. They…read morecharged me also $350 which they were not supposed to charge a real scam.

The doctor turned me away because my vitals came back normal, when I feel like complete shit! I…read morehave had a cold for the past month. And they didn't wanna test me to see what virus I have. I left the office still feeling like complete shit and now I have to continue to take over-the-counter medication. This was a complete waste of my time and money. What a joke.

Since I went to a few different offices, this review isn't specific to this office. Rather, it…read morepertains to One Medical in general About two months ago, I noticed pain in my left ear and ultimately it turned into a lesion. I went in person three times and had multiple video consultations. My ear mildly improved but was still not healed. I went to my dermatologist who promptly took a culture and a few days later I was diagnosed with shingles. It's odd to me why none of the practitioners at One Medical did not think of running this one simple test. Due to that fact, I ended up incurring expensive medical bills. When I reached out to discuss this issue, I got no response initially and then finally someone responded back after I followed up with them. Ultimately, they thought that my medical care was adequate. The customer service was so surprising because I've been a client of theirs for many years. Back in the day, their practice was predominantly doctors and now all you can see are nurse practitioners. I'm not disrespecting nurses but I would expect a practice to actually have more doctors who would be more knowledgeable and understand the types of test that needs to be run.

The doctor and office staff are great, very pleasant, caring, and eager to assist. Excellent…read morebedside manner, knowledgeable, and helpful!

This Place Is a Joke -- Avoid at All Costs I've never…read moreencountered a more unprofessional and money-hungry so-called "medical office" in my life. This place does not care about patients -- period. I dared to complain about their terrible service to their face, and their response? They blacklisted me. Told me the doctor wouldn't be available for three months because she was "in Florida opening a new office." What a joke -- I know for a fact she was still seeing clients. Just not me. They made it clear: complain, and you're out. Even more absurd, the doctor only does Zoom calls when she is in Florida, but still makes patients go into the office so staff can "host" the call while she benefits from "seeing" patients from both offices. Milking the system!!! Are you serious? You're either available for patients or you're not -- pick one. But don't insult people's intelligence. They also refuse to do any legwork regarding insurance coverage for medications like Ozempic, Wegovy, or Zepbound. You're on your own to figure that out -- which makes me wonder what, exactly, this office thinks its job is. It sure isn't patient care.