Found them a few years back and have been using them since. Called for a service issue, they came to check on it got me going right away. Asked them to replace my pressure tank since it was at end of life. Next day had an estimate, fair price that I then approved. Sent a super nice guy out Luke, did a fantastic job installing it, hauled the old away and cleaned everything up as it was before he arrived. read more

These folks have helped change our luck with our water issues for the better. Since Augie found a way to get two 5000 gallon water tanks through the brush on our upper road and installed, things have been going well. Today Luke fixed the leak in the pump house. Honestly the pipes were at least 40 years old and now they are simplified and new. From the office staff to the guys in the field, I can't recommend them more highly. read more

Arrived quickly and finished the job the same day as I called. They gave me several options and helped me make the choice I was comfortable with. They came by the next day to make sure all was working and adjusted. Have used them before and will use them again for my system maintenance. read more

The very best, most professional, efficient and expert pump service! I trust everything they do! I HIGHLY recommend them to anyone!

Seems like I'm always having an emergency when I call Ransom Plumbing and I'm never disappointed with their prompt, professional service and reasonable prices. read more

Always prompt and professional, Ransom has always been able to help us out when we need it most. We only use Ransom Pump!

Great customer service. From the service techs to the people in the office, they all were super professional. I definitely recommend them!

Awesome work! Haven't had any issues afterward they fixed the pump quickly and accurately! Thanks again!

Knowledgeable, professional, great service. Knew problem, had parts, very reasonable price for taking care of issues with booster pump and water tank. Highly recommend. read more

Quick and professional response. Friendly staff. The entire team knows what they are doing. Highly recommend.

These folks were great. We returned home on Sunday from vacation to find our tank empty and the well pump would not run. I called Ransom Pump knowing there would not be anyone there on a Sunday but I left a message anyway. They called me first thing Monday morning and sent techs out right away to replace the relay. The techs were knowledgeable and efficient. They had us up and running in no time. read more

The guys are the best, they know the business the best, they are quick, and very resonable on the prices. I would recommend them to anyone that needs well service. Great Job Ransom Pump & Supply. read more

I have used Ransom Pump for many years now. They are always polite and on time. They are very skilled at fixing just about any problem you have with your system. I have had a few odd things happen and they were always able to fix it in a timely matter. Great customer service. Highly recommend them. read more

RP &S have bailed me out of trouble many times.Always professional and courteous and I will always call them first with my well issues.5 star service read more

After having my well in place for several years, I needed to instaff al storage tank. Ransom Pump and Supply did all the work to move the pump inlet into the tank and plumb the tank to the outlet, including a booster pump to keep the pressure constant and also a pump switch that would cyle the well pump so it would not overheat. It's been working perfectly for years. Just recently I found that the pressure regulator that controls the booster would sometimes not cycle on. A quick tap on the top and it would cycle. Then there were times that it would not turn off causing overpressure. Luckily for me, the same technician came out, the same day, knowing my system. He immediately diagnosed the switch problem and also replaced the pressure gauge. Parts and labor were very reasonable for my "rush job". I hope I don't need them right away, but when I do, I will call again. read more

Best customer service ever!!! We highly recommend ransoms for your well needs!!! We wouldn't use anybody else! They put you at ease with your needs!!!! read more

Fast, far efficient service. Great work. I called for a service check to find out what was going on. Arrived the same day I called. Diagnosed the condition and came back in the afternoon with parts to complete the repair. read more

Ransom Rocks! We moved to East County five years ago and utilized several pump companies before we found Ransom. ALL others are terrible! Save yourself the trouble and aggravation the other deliver and call the PROS at Ransom. They are great at what they do and they are great people too! read more

I can't speak highly enough of Random Pump. I called with a potential pressure tank or check valve issue and the folks in the office were very helpful and setup an appointment for that same day. Kyle and Joe acccurately diagnosed the problem and replaced the check valve in the same visit. They were very personable and explained everything that was going on. I am completely happy with the office and the techs and highly recommend Ransom!!! read more

Quick and inexpensive replacement of our well pump. Highly recommended to anyone in East County

Thank you Ransom. There really isn't ant competition. Great service and communication.

The technician was fantastic Professional and fast Love this company and would recommend to anyone read more

I like the people In This company - they get the job done and are friendly. They help me understand the work they do. the Service providers like to teach about my system, and I need to learn all I can. read more

Professionals! After dealing with another well repair company and getting poor results, I turned to Ransom and was so glad I did! They swapped out my pump in 4 hours and I had water again! Haven't had an issue since. The guys are knowledgeable, helpful, and friendly. The do business right and have gained a lifelong customer! read more

Brand new customer, highly satisfied with the service! We recently bought a home with two pump up systems and are brand new to having to deal with all that is involved. One of our pumps quit working and we had no idea what was wrong. Luckily our tanks have stickers from Ransom Pumping so we knew who to call!!! Jamie in the office was very nice and responsive, she and helped us to feel at ease and let us know she would do her best to get someone out there quickly. Repair Technician Auggie was able to come out on the same day to check out our equipment and diagnose the problem. He helped us to understand the most cost effective way to fix our pump would be to rebuild it instead of buying a new one and saved us $$ and he took the time to provide some education on the system since it is brand new for us. Thank you Ransom Pumping and especially thank you to Jamie & Auggie!! read more

Hot damn! These guys are good. My well stopped working and I have 6 kids, livestock and a wife who really wanted to shower. I called and they came out Saturday morning. It was the famous Ransom Pump and Supply 5 star Yelp reviewed, BJ, I had read about. That and the knowledgeable Augie, who is undoubtedly a master of all trades. They came out and diagnosed my whole house, the well issue, SDGE meters and Fuse control boxes. They were efficient, quick and they didn't just fix my problems, they thought me about the systems that ran my house. I couldn't be more pleased on how friendly and professional they were. Looking forward to more business in the future. read more

I woke up to no water pressure in my house. Called Ransom Pump early in the morning, two men showed up a few hours later, and by noon we had service again. The problem was a gunked up nipple connected to the pressure switch, so it was misreading the pressure and not responding the way it should. I had used two other well companies recently for pressure issues, but this hadn't been checked. Works perfectly now. Fast service, very reasonable price. read more

BJ arrived maybe two hours after initial call to Jaime. Got me running again in short time. Thanks.

Always ready to help and BJ was great communicating directly with our construction team!

Sold us an expensive pump motor for our well that was supposedly new. Broke down after a year and when we had it serviced serial number showed it was a used pump ten years old. They would not honor warranty nor admit it was used. Will NEVER use this company again for anything. read more

I needed help again with my well pumps and called Ransom Pump. My go to guys. BJ came out and fixed the problem quickly. He is very knowledgeable and does excellent work. I highly recommend Ransom Pump for any of your pump needs. When you call the office Summer and Gina are great to talk to and get you scheduled as soon as possible. read more

What Great Great service. This company is very reliable, honest, dependable, knowledgeable. Brian was very very helpful . I would give them 10 stars if I could. I Highly recommend. read more

I have been a customer of Ransom Pump and Supply for over 30 years. I would consider them 5 STARS for being a company that I have always been confident in. The owner was Paul Ransom, one of the most honest hard working, old school, well guys in the business. He was always available to be counted on when you needed repair or upgrade to your well water system. BEST COMPANY I EVER HIRED TO WORK ON MY PROPERTY. Since Paul's passing, Ransom Pump and Supply has cared on his legacy of being a company that you can always count on. They are all trained professionals that get the job done timely and without overcharging you. They are usually very busy.....because of their reputation they have earned. Phil Factor Poway California read more

First thing this morning the technician determined that both my well pumps needed replaced. He went to investigate and determine that the pumps were inaccessible. The technician did not inform me and left. I had to call the office to find this out. The day is half way over and I could have been looking for someone else. Not happy!! read more

Called for work. They advised there a few weeks out but will schedule appointment when available. Never scheduled appointment just called when they were 5 minutes away to say their coming. Had to scramble to get someone to meet them. Completed the work while I was not home. Needed plumbing configured to allow construction of well house, advised the installer this twice. Came home and plumbing components were in the slab edge not allowing for wall installation. Had to have the plumbing reconfigured by another vendor due to ransom never answering the phone and there answering service advising they should be open but no ones answering. Quality of work was good it was just completed incorrectly and had to re-do everything. Make sure your home to supervise if you need anything specific. read more

This was my first time, and I wish I had known this company long ago. Jamie, the customer service lady was very friendly and willing to help. Augie showed up on time, and within an hour he fixed the pump and the broken valve updating me exactly what happened to the pump. He was courteous and competent throughout the whole process, and their price was reasonable. After the job was done, Jamie was kind enough to give us a follow-up call, thank you. I can tell now why Ransom Pump service have been getting five star ratings. This is a hard to find service company that focuses on total customer satisfaction. I highly recommend them. read more

great service, from the people in the office and the ones in the field Jaime and Shayna did a great job getting estimates to me BJ was prompt in diagnosing the problem and Kyle and his guys removed and replaced my well pump ,they actually gave me four different options . Job well done ,would recommend Ransom Pump and Supply. read more

We developed a major underground leak at the fire department hookup in our driveway. I called Ransom and they had Augie meet me within the hour. After determining what was wrong and coming up with a solution (that didn't involve destroying my driveway) he provided me with a very reasonable quote to do the repair; and a plan to complete the repair the next day, which they did. The work was as professional as it gets; and their courtesy and professionalism were exemplary. They will certainly be the first call I make whenever I have water system problems; and I expect they'll be the only call I have to make. read more

I had a well emergency and if you are one of the lucky (or unlucky) people who rely solely on well water to supply your entire house you know that this is truly an emergency! My entire 5,000 gal. holding tank was empty and I couldn't figure out what was going on. I called Ransom and Chuck came out within a few hours. He immediately told me there nothing wrong with my well and that I had a broken water line somewhere. I had suspected this, but had already walked my property and hadn't been able to find any wet spots. Chuck went above and beyond by helping me find the broken line, digging it up and trouble-shooting exactly where the leak was. He even set me up with someone to fix the broken line as I have always done minor irrigation repairs myself and had no idea who to call. He made what was a very overwhelming experience for me as painless as possible and I was back in water in no time! read more

I went to use a faucet this week only to find I had run out of water. Turns out my storage tank was empty due to a failed well pump. When I called my warranty company they dispatched Ransom Pump (who was also recommended by my neighbors independently). They contacted me and had someone out to evaluate my problem in a matter of hours. Very fast response (Sarah, Chuck), great customer service (Sarah, Chuck, Jason) and excellent knowledge (all) on the systems. They were very helpful throughout the process and I highly recommend them. They care that you have your problem solved as fast and as economically as possible. I have since discovered that the failed pump is under warranty and I am going to use the original installer for the repair. Ransom was completely supportive in my decision and agreed that that course of action was a good idea. read more