We had such a great experience here! And excellent care to do our doctor ordered labs. There was no…read moreappointments on a Saturday and we literally walked in and out in 10 minutes. We had just come from one in South Arlington on Arbrook that we would have waited 2 hours and there were 60 appointments ahead of us. And the staff were rather rude. The staff was so nice and professional! Will definitely recommend!

Terrible customer service no one answers the phone and waited 2hours to do a drug screenread more

I came in this morning with a food allergy test kit from my doctor. The front desk woman was…read moretending to another person so I sat down to create some space. I was immediately greeted by a technician who noticed my box kit and gave me paperwork on a clipboard and pen to fill out. I spent some time listening to the African-American woman at the front desk and was impressed by her patience with hyper-verbal, language barrier and nervous people asking/talking/being pushy about their lab work. She spoke to be understood, not simply to respond, and that takes finesse. The technician asked me which arm I preferred and was gentle with my desire to have a butterfly needle used. This means a lot to a person to be heard and respected of their wishes and not just rushed to get the job done. I was in an out of there in a jiffy, even with others coming in and going out. That was nice, as I was fasted and looking forward to eating something quickly!

Terrible service...I had blood work drawn and it was never received by the processing lab. The…read morespecimen was never sent...ANY LABS has no way of tracing/tracking it (no chain of custody process). Very poor service. If you try to call the location it is impossible to speak with someone.

Not sure why this location has so many negative reviews (many look like they are older and perhaps…read morethey were triggered by one off thing)? Anyway, quest is good for blood a urine draws, they also offer tests that you might need like strep, flu, etc. Anyhow, there are many Quest locations around DFW. I prefer this one. I highly recommend downloading the app and using it to make a reservation. They do take walk ins as well. I have never had a bad experience at this Quest (my experiences have been for post physical blood draws and a strep test in once). They have a waiting room with 10 chairs and two check in kiosks. Their staff has always treated me friendly and with respect, (and I should mention that respect is a two way street). Anyway, the quality of care has been great in my opinion. So I hope if you need to is Quest's services that you have a positive experience as well.

Customer service is terrible and the ladies working here are absolutely rude and no help!!read more

This has to be the smallest, most cramped quest location ever. They have a sign that says maximum…read moreoccupancy of 4 people and to take a buzzer and wait outside if more than 4 people. Only problem is there are no buzzers. It's super small and then on top of that they just have random boxes laying around. The customer service once they call your name is very quick and friendly. I will definitely avoid this location next time. It's just too small.

Absolutely the worst!!! I made an appointment fasted half the day and arrived, just to be greated…read moreby an incredibly rude woman who said, " sorry our machine is down, we can't help you, you'll need to reschedule" it had been down for three days. No one called or emailed to let us know. When calling to make a new appointment, I found they do not have anyone to talk to . The entire system is computerized. I went to labcorp and had no problems! I will never use Quest again!

We were there super early because we have no appointment. As this old lady/nurse was in such a bad…read moremood. I asked her a few questions and was very rude and you can see her face, she was annoyed, and in a bad mood. I would rather take my kid somewhere else.

Walk up to the window to check in and rudely told to use the iPads…read more I do not use self checkout or self check-in devices. Customer service matters. You failed.

I never been to fast lab testing before. I was referred by my Sap counselor.The lab was so…read moreprofessional,and made my experience so fun and relaxing. The doctor was so cool and professional. With his lovely assistant.Made my experience like I was part of a family. He and his lovely assistant was fast .I was in and out in less than 15min.I spent more time enjoying the doctor and his lovely assistant with gorgeous legs .I strongly recommend going to Fast lab testing for any type of test. You will enjoy your experience . Thank you doc and your lovely assistant for making my experience enjoyable.

Perhaps I got the staff on a tough day @ 10:45 am, but they were not even slightly personable to me…read moreor anyone else that I witnessed. The lab was clean, and the technicians efficient, but sadly, no eye contact during the whole procedure. I've used Labcorp for decades at locations in Michigan and California and never experienced the feeling that I was more of nuisance than a customer/patient.

I am an RN ordered to drop patient specimens off and notice trends when visiting Labcorps across…read morethe metroplex. The staff at the Walgreens LabCorp on Keller Parkway in Keller Texas has repeatedly shown no respect, courtesy, or even so much as recognition of me when dropping off specimens. I don't understand the course of the constant unprofessionalism. I check them into their kiosk system then wait until they open the door then am greeted with disgust. This is only my most recent negative experience with LabCorp. LabCorp, please invest in your employee training. Please value all of your customers, your patients and the nurses utilizing your services for their patients.

Yikes what an experience, where do I start. I needed to acquire an ultra sound and was referred by…read moremy doctor to this place. I called, set an appointment, and arrived on time. Just like the other reviews I had to wait over an hour to be seen. Side note three other patients arrived after me and all got seen. I sought to understand by asking the front desk what's going on in a very polite way saying "hi do we have an estimate on my turn I've seen other people get helped before me and wanted to get an estimate" the front lady with colored eyes responded passive aggressively " well we do more than ultrasounds" I then proceeded to be more direct and ask" why have others been helped before me even although I arrive before them. I wanna make sure I wasn't missed " she responded " it's fine take a seat". She could improve on her responses, specially I came from a positive and polite way. India was the best part of the experience she was my technician that preformed the ultra sound. I can only give this place 3 stars due to her. She saved this place from getting 1. I hope you get lucky enough to have her. I hope my review can helped you.

I am highly asthmatic and claustrophobic. We called to see if they had an open MRI, and we were…read moretold they did. They didn't. When I asked why it said the MRI was open, they said it was open at both ends (how absurd, of course it's open at both ends). It's been over 2 hours since we left, and I'm still having an asthma attack over it. I don't like being lied to. Never again.