avoid this company at all costs Robert is the rudest most unprofessional person I have ever dealt…read morewith .He should not be in contact with any customers. I would rather walk than call them for a ride.

I was in desperate need of ride last night with my dog. I called this taxi company and the person…read morewho answered the phone asked me series of questions like how old the dog is, the breed, the size and in the end, he rejected us...the reason simply he said , they are not accepting dogs because of hair complaints... then why ask multiple of questions if you are not accepting passengers with dogs??????

Waved down a cab near the stampede last night. My wife has a mobility scooter. The driver was very…read morecourteous and helped us fold the scouter and lifted it into the cab. At our hotel he took it out of the cab for us and made sure it was unfolded before he left. Somehow I managed to leave my wallet in the cab. In the middle of the night the hotel slipped a letter under my door stating that a cab driver dropped off my wallet at the front desk. Nothing in my wallet was disturbed. It is so nice to experience an honest man.

In the past, when I've booked a cab, we had great service. Last month, I booked a cab for my hubby…read morefor pick up in Rockyview County and there was no issue. The following week, we booked again for pick up from there, and we're told they couldn't because it was out of their jurisdiction. I called Associated instead abd they were more than happy to come out. Last night I experienced the most, rude, out of control driver I've ever seen. And I wasn't even waiting for a cab. I've un-installed the Checker Cab app. Will use either Associated or an Uber now.

Very disappointed in this company last year called them to come home from urgent care took over an…read morehour for someone to show up after several phone calls. Decided to give them another try a couple of months ago. Had to pick up my son from school again had to wait over an hour for someone to show up after several phone calls to find out where they were never again will I use this company or their affiliates.

Worst service ever . Rude and filthy drivers , fleet of broke down cars that shouldn't be on the…read moreroad ( no heat , fumes coming into the passenger area ) . Avoid at ALL cost . They have the indecency to ask for tip ! You don't need the extra stress and confrontation after a long trip for work . If the option of no stars was offered this would have been their score : NO STAR !

1 star is generous! Do not use! Stressful trip to the airport. Couldn't find my address then…read morearguing with me that I gave him the wrong address! very rude! Hesitant to help with my suitcases. Will never use again!!

I'm being generous with 1 star. Their service sucks! I requested for an 8 a.m. pick-up the…read morefollowing day to get to YYC International Airport and I waited for 20 minutes! I had to call twice to make-sure that someone would still pick me up, first at 8:00 a.m. and then at 8:10. I even left them my number the night before just in case they wouldn't get to me on time. The van that picked me up was filthy too! There were tools all over the trunk space. Inside the cab itself next to the driver's seat, there was so much paper scattered on the floor. If I didn't ask for an explanation, the driver wouldn't even have stated the reason for his tardiness.

On the way from Red Deer to Calgary airport, the driver was taking personal phone calls. He…read morereceived a phone that his relative passed away and needs to attend a funeral within 3 hours (not long enough for him to make our trip and get back). He then called his headquarters and informed them that the road was unsafe and he will have to return back to Red Deer. There was a small snow storm, but none of the hundreds of cars were turning back. After several phone calls, they informed us that they won't get us a replacement taxi. They actually suggested calling Associate Taxi instead. Great way to do business. Never rely on this company on any critical travel plans.

I'm giving the other main cab company in Red Deer three stars as well…read more Typical cab company based on my many years of needing one at the end of the night. Nothing special, nothing out of the ordinary. Not all cab drivers were created equal. Before the new call system was put in place with all the cabs, I did find they would fail to show up at the least convenient times. But I haven't seen that happen for a while now.