Dr. Pan and his office staff are remarkable for so many reasons. They helped me get through one of…read morethe darkest times in my life. I had a herniated disc (C6/C7). I tried working with a pain management specialist but unfortunately I needed surgery. I saw a few surgeons to see what they would recommend. I was terrified and in so much pain and every surgeon I spoke with made me feel like a number until I met Dr. Pan and his staff. From the moment you walk into their office you feel cared for. My nerve pain was so severe that I cried all the time but they never minimized my pain, they understood what I was going through and I felt less alone. I was terrified of having to have surgery but Dr. Pan was so reassuring and confident in what I needed. He is kind, funny, a great listener and an excellent surgeon. I had the surgery 2 months ago and it has been life changing. I have zero nerve pain and feel like myself again. The scar from the surgery is almost gone and everyone I see is amazed at how little the scar is. If you are having nerve pain and surgery is recommended, make an appointment with Dr. Pan asap! You will be so happy you did! A special shout out to his wonderful staff who helped me with my insurance and disability paperwork. They are amazing people and made one of the most difficult times in my life better. They are thoughtful, caring and supportive through the whole process. Thank you Dr. Pan and your staff for everything!!!

Dr. Pan is attentive thorough and kind. Spends whatever time needed to figure out what is wrong…read more Would highly recommend.

Dr. Anna Lee became my PCP after an exhaustive search of physicians in the East Brunswick area. I'm…read moreextremely glad that I discovered this office! Dr. Lee is a great doctor -- very easy and comfortable to speak with and helpful. The receptionists are also very welcoming and friendly. Wait time is minimal and exams are efficient yet thorough. All in all very happy with my choice.

Doctor is ok, during the first time annual exam, the doctor did a very poor job in taking the blood…read moresamples... Otherwise is ok. However, they don't have billing department and Dr. Lee herself handles the insurance and billing. They messed up with the billing and it is very difficult to communicate with Dr. Lee about the billing as she does not really read the email. It has been a very frustrating experience.

I love the doctor and the in patient staff that handles you while your getting your procedure done…read morebut the front desk lady with the braids needs customer service training. Her demeanor is upsetting to say the least. She has no sympathy or understanding of how scary and concerned that you or family members and loved ones are getting a medical procedure done. You aren't treated with a Goodmorning or Goodafternoon or a pleasant warm attitude. Front desk set the tone for any establishment . My primary doctor has the most pleasant family greeting workers at the front Desk so this is my only reason for only 4 stars but other than the 1st lady with the braids, everyone else in the staff is 100% & I highly recommend this doctor & staff. :)

I have had great experiences here as a patient. Picking up another patient was something entirely…read moredifferent. I got a call at 9:50, saying the patient had completed the procedure and would be ready to be picked up in 20 minutes after seeing the doctor. I arrived at 10:12, feeling a bit sheepish about being a couple minutes late, and waited at the front door as instructed. And waited. And waited. At 10:40, I called to find out if something was wrong. I was told the patient would see the doctor in a couple minutes, continue waiting out front. At 11:10, still waiting. The patient was discharged at 11:25, an hour and a quarter after I was told to arrive. Seems the doctor got busy, keeping both the patient and myself waiting. I understand that emergencies can happen, but they had my phone, they could have called instead of leaving me uninformed at the door. Better still, they could have waited to summon me at all until the patient went in to see the doctor. The patient would have been delayed, but I could have been doing something useful. They need to get their scheduling and pickup communication protocols in order. In the meantime, bring a book to read while they keep you waiting.

Dr. B is one of the best doctors I have ever seen. He is thorough, compassionate, practical and…read morekind. He takes the time to speak with you, remembers your prior conversations and his devotion to patient care shows. With a family history of heart issues I feel much safer and watched over being under the care of Dr. B. His new office is clean and spacious with all the latest tech - and the staff is just as kind as he is. Ten stars for Dr. B.

I was told by their office that the turnaround to send medical records to a new primary doctor can…read moretake up to 30 days because they use a 3rd party to do it.

Dr Lahiri has been my primary physician for three years and he is the most considerate and…read moreknowledgeable doctor! His staff are very courteous and understanding. Just today I had an appointment and the system had not confirmed it but when I showed up the staff were very cooperative and accommodated me. Even though I was supposed to see Dr Kerr who is a visiting physician in this office, they squeezed in a slot for me with Dr Lahiri. Definitely would recommend him to anyone looking for an internal medicine specialist!

Best doctor in Linden, as far as I am concerned that's why I've been going to her for the past 15…read moreyears. I was once offered to see the nurse practitioner because Dr. Ewa was not available. Well, that was the 1st and last. Dr. Ewa just knows everything, On top of it all, she's just a nice caring doctor, despite her office being so busy. I

AVOID!!!!! HORRIBLY RUDE & UNCARING. Everyone accept the nurse practitioner are nasty and do not…read moregive a crap about patients. Went in for an annual and was told we'd get a call from the NPA if test results had any issues but when we returned their message to talk to the NPA, the receptionist started diagnosing a thyroid issue then refuses to allow us to talk to a doctor!! Four hours later, in a panic over unexplained results delivered completely abruptly, we finally spoke to Ewa the actual doctor who told us she's too busy to discuss issues in test results and they leave that to the secretary!!! What kind of a crackpot operation is that? When a doctor straight up tells you they're too busy to do their job, that's a clear indication of a terrible practice that should be avoided.

DON'T GO here. You'll regret. Mark my words. It had been the worst annual exam experience I ever…read morehad in my life. To put it short, THEY DON'T CARE ABOUT PATIENTS. The office staff is completely unorganized and don't know what they're doing. They don't care about patients at all. After my appointment I was told to go to the lab. But office never sent reference later to the lab. As a result, I wasted 4 hours in total. I called from the lab to doctor's office who never picked up the call or even replied back. Then I called the doctor's office to send me the reference letter that I can show to the lab to do blood test. I had to call them 12 times (yes 12) and left 4 voice mails before they returned my call after one week. They told me they will gave the paperwork to me (not to the lab). But never followed up. I called them 4 more times. No responses. Basically, they charged me the office visit, charged insurance company for the annual exam, and still didn't do the most basic work. This is borderline illegal. They are plenty of other offices with good doctors and good staff. Go to other offices, not here.

I was truly expecting the best and I was grossly disappointed. I came in for a specific reason and…read morewas looking for a PCP close to home. Dr. Youssef was judgemental, rude, and lacked tact. He asked questions that had nothing to do with my medical history or visit and imposed his views and opinions. I've never had a Dr be so unprofessional and he made me really uncomfortable. Here's only a few of many examples in the short time I saw him: "Do you exercise?" No, not really. "So you're a couch potato." "How long are you married? Is there a reason you don't have children?" "When you have children, bring them here too so I can make money." "Do you have siblings?" Yes. "Do they have children?" Yes. "Bring them here so I can make money." "Do you have a cute dog? What type do you have?" Named the breed mix. "THAT'S NOT CUTE AT ALL!" I can't tell you how many times I said "that's not why I'm here". He talked quite a bit about irrelevant things and it was really frustrating. I won't be coming back here for any reason.

I've moved from northern jersey and have looked for a gynecologist that's I'm comfortable since and…read morefinally I found someone who is compassionate, understanding and who listens to my concerns. My receptionist was friendly. The office nurse was very helpful and kind. She jots down all the notes, does the weigh ins and any other tests necessary before the doctor sees you and your file. Dr. Essandoh is very professional and she takes her time explaining and going over any questions or concerns you may have...I've never felt rushed like my previous experience with other local doctors. I'm taking off one star only because I waited about 90 before been seen by anyone. However, it's understandable that the doctor was running behind schedule, which she did apologize the first minute we met. Parking here isn't an issue. It's a shared lot with other offices and business.

Honestly if I could just give Dr. Essandoh and her medical assistant 5 stars I would, but her…read morereceptionist only deserves 1 stars. I called a month prior to my appointment to see if there were any earlier appointments because I was having a lot of lower abdominal pain and spotting. The receptionist was extremely rude and said that was not possible, but when I told her my symptoms, she said I would see the nurse practitioner and I said that would be fine. She gave me one appointment and I said was unable to make that appointment, then she got frustrated with me and said I have to call you back. I never got a call back and since my pain was intermittent, I just waited for my appointment. Fast forward to the day of my appointment, I waited 15 minutes before I was even spoken to, which I didn't mind, but then came the attitude. The receptionist asked me for my insurance card, and I showed her my insurance card on my phone because I do not have a physical card. She then went off on me, and stated, "You did this the last time," Mind you, I didn't even remember because it had been 2 years since I had an appointment. She went on saying, "next time you need to bring a physical card," and I politely said, "okay." But then, she kept harping on saying stuff like, "I don't understand why people have it on their phone...not everyone uses digital...no one usually has a problem bringing a physical copy...you should have requested a card before you came here." At this point I'm annoyed and I tell her, "if that's the case when you called me to remind me of my appointment, you should have told me I needed a physical copy." She starts to backtrack and smile saying, "it's fine, it just looks like you don't have insurance and they are asking for $60 copay." Mind you, I am also a nurse with private insurance, and I know my annual exam is include. I tell her, "just charge me then," because I'm done going back and forth. She goes, "No, it should be free, it's your annual exam. I'll work it out for you." At that point, I'm exasperated and I just want to see the doctor. So after I see Dr. Essandoh, the doctor asked me to have a seat and wait for my prescriptions and they will call me for my prescriptions. I go have a seat, and 20 mins later, I still haven't receive my prescription so I go to the front desk and ask if Dr. Essandoh had any prescriptions. The receptionist smiles and states, "You never came to see me." I told her, "Dr. Essandoh, specifically asked me to have a seat and would be told I would be called when the prescriptions were ready." She just said to me, "here." No apology, nothing. I really like Dr. Essandoh, but I do not appreciate her passive aggressive receptionist. My whole interaction with this woman was unprofessional and I do not appreciate being treated that way. I work in the same medical field, and I know that is not how you treat patients. I hope the receptionist learns to do better because I can only imagine how she treats people without insurance.