Came out through out home warranty. Got our ac issue fixed and explained the problem to us. Highly…read morerecommend.

These guys are absolutely the best. Omar and Eric worked extremely hard when they were here. Very…read moreknowledgeable, and did way more than what we had expected. They were also really good guys. Enjoyed talking with them. If you need AC services, I would not hesitate to call them.

Yes Stephen did an excellent repair job on our washing machine drain which had blockage in a…read morereverse installed trap. The cost was very reasonable for all the work and parts needed to correct the plumbing and clean the drain line.

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

Absolutely outstanding service. From the moment I scheduled the appointment to the final…read morewalkthrough, Joshua exceeded my expectations. Joshua worked efficiently, treated my home with care and left everything spotless. The difference in air quality was noticeable immediately less dust, fresher air. It is clear Joshua takes pride in his work and truly care about their customers. I highly recommend Family Air to anyone looking to improve their indoor air quality. Joshua also cleaned my dryer I give Joshua and Family Air five stars

Joshua was very responsive to fixing our mini split problem he diagnosed the problem, found the…read morereplacement part within 5 days, returned to our home and replaced the motor in record time. He took the time to explain every aspect of the repair. Courteous, professional and very thorough. HIGHLY recommended!!

This company is right at the top on our list! There are very few customer focused companies as good…read moreas Hughes! The staff we've worked with over the years are all personable too. From parts orders to advice to emergency service, these folks rock! I almost want to keep it a secret!

I'm sorry to say this, but it's tormenting me now for some time. A couple of weeks after the…read morerepair man came out. I spoke with a friend who was watching our dogs and home because we were not at home at the time. She said, no he didn't use any Freon. I said, 'That's great because I paid him $545 for charging the ac unit and the only thing he did was replace the expansion valve. That was under warranty. After this experience I won't be using Hughes appliance for my ac repair. Plus when he came back out with the part, I was here and he didn't pull a vacuum on the system. I know the system had a dryer, but still it should have a vacuum pulled anytime you one ac line for any reason.. thank you

A/C guys Air and Heat has always been great. I've used them for years. Doug has always been great…read moreand honest. They have replaced my entire system and have always been on time. Their prices have Always been great too.

Awesome service. Was out the next day and had everything good to go. Not to mention aggressive…read morepricing. I have 5 rental properties and these guys will be my go to from here on out. Thanks for great work at a fair price.

Awesome customer service! Definitely recommend Potts Gas! Quick. Convenient. Cylinders were…read morecompletely filled - unlike when I swap them out. That's ONE GALLON MORE for LESS than what they charge to swap it out. I'll definitely recommend this business!

Only great things to say about this company. We moved into a home last Monday, and I had…read morepreviously scheduled Potts Gas to come out that following Thursday to top off my LP tank. Well, woke up Tuesday morning at 5:00 a.m. to go back to our old home and meet the movers to finish up, and . . . we had no hot water. On a 30-degree morning. Propane was completely out. Called Potts Gas at opening time, and they were wonderful. Sent out Charles Dickerson that same afternoon to get our tank topped off, and when I told him I had never before had LP, he showed me around and went through the house with me showing me how everything worked. Kudos to Potts, and to Charles -- I'm glad to be doing business with you!

I can not recommend Crockett Plumbing enough. He knows his business, they are easy to communicate…read morewith. Scheduling is fast. Cost is extremely reasonable. Very kind people to work with.

This business has an unprofessional staff handling billing and answering phone calls. Business did…read morenot bill or send a statement. I was not given opportunity to pay for work done in a convenient manner. The office expected payment as soon as work was completed which would have been fine if I was at the house after they completed the work. I had to drive out in an unfamiliar, remote area alone to pay the bill. The person taking the money was not friendly or appreciative that I had to drive out to their home/ business to pay a bill that I tried to pay in a more convenient way. Unprofessional staff answering phone and running business. The plumbing work done was fine, but lack of professional office staff makes dealing with this business with my rental properties a big nightmare. Just letting others know the problem I had. Called the business recently ( forgot the problem) and person on phone told me she had difficulty getting paid!!!! I then remembered the scary drive out to a house situated by itself. Told her I could find another plumber after her remark.

Used them multiple times!! Fast, efficient, courteous, knowledgeable. Wonderful group of guys!…read moreCustomer for life.

I don't recommend using them. I asked for a quote months ago. I never received it. I followed up…read moreand got the same response, it's coming.... never received it. Poor customer service, don't waste your time with this company.