I had a plow service that didn't show up. Michael came out quickly. Did a fabulous job. Very…read morefriendly and personable. Highly recommend

I had the unfortunate experience of hiring this company for lawn mowing, snowplowing and fixing up…read moremy landscaping beds. I was very disappointed in their quality of work and professionalism. In my opinion it was a very bad experience. They were supposed to trim all my bushes and trees. They forgot to trim several of them and the others were done haphazardly. They ripped out flowers that were perennials because they thought they were weeds. Many areas were missing weed barrier, even though it was in the contract. The company admitted that the job needed more mulch, but because they underbid the job and was losing money, they would not provide any more mulch. They also admitted that their workers were new and not properly trained. In my opinion they harassed us for more money because they could not estimate the job properly. The owner continously told us of a toll bill for $1800 he owed to gain our sympathy. The owner assured us that he had arborists working for him but this statement appears to be false looking at the completed project. For snowplowing, they had to be constantly called and asked when they were coming out. The company provided an expired certificate of insurance to trick me into signing a contract. They tried to tell me that a car insurance certificate would be just as good. I have a copy of the car insurance certificate the company gave me. This company has had numerous people complain about their snowplowing service, but they delete all of their negative comments and 1 star reviews off of their social media pages. This company was hired by my elderly neighbor to cut her grass. She is 90 years old and has a hard time seeing and hearing. She paid them a lot of money. They rarely show up to cut her grass. They never even provided her with a receipt for her money or a contract. Her family had to get involved to help her. They refused to bag the grass clippings after they cut my lawn even though the contract stated they would. The grass looked atrocious with all the loose grass on it. The company canceled my contract and wanted to give it to his friend. He was going to pay him a fraction of what I paid him and keep the rest for himself. The pictures submitted with this review is how this company actually left my lawn. When I explained to them that is was unacceptable they proceeded to cancel my grasscutting contract. Most businesses when they get negative reviews they get upset and do everything in their power to have the reviews removed. Instead businesses should look at the negative reviews as a learning tool to improve their business and their employees. People really do not want to put down local businesses but they most certainly do not want to be taken advantage of. In response to the owner's comments: The fictitious accusations that this company has made instead of responding to the actual problems with his company should tell you everything you need to know about who you would be hiring

I have weekly mowing from Westens and it is so convenient. I had a few quotes from other places and…read morethis one was the most affordable. I will be using him next year!

(Update 3/27/23) Brian and 5 Star Tree Services were my first call after experiencing a downed tree…read morelimb as well as a particularly dangerous hanging limb over my neighbor's property after a bad wind storm the previous night. Once again, at 6:30 a.m.- Brian immediately returned my call/text- assessed the situation via texted photo, arrived on site (same day) with the right team, the right equipment and took care of it. As this is the second time I have hired 5 Star Tree Services it is particularly worthy of also noting that Brian is very well experienced, knowledgeable and skilled with his array of equipment in addition to paying very close attention to the cosmetic appearance of any work he does whether it be a removal, trimming or an emergency response. I'd also add that with so many services around, Brian is keenly aware as a business owner, the importance of quality of work and customer satisfaction both of which he is exceptional at-to include being just one heck of a nice guy to boot!!! Highly recommended.

From the estimate to the removal and stump grinding of our (way too big for the area) tree, to the…read moreclean up. Brian and his crew did a fantastic job! If I could give 10 stars I would!

Once again, Greg and his son Tyler provided stellar service! They were prompt, efficient and safely…read moretook down the trees in my yard. They went above and beyond to provide spectacular service! Highly recommend this company

Greg's Tree Service has my highest recommendation and would urge everyone to call them for their…read moreneeds (big and small). I have many trees on my property, many of which are very mature and extend into my driveway and, unless addressed can be a 'situation'. After waiting a bit too long, I certainly had a mess on my hands, one call solved it all. Greg's Tree Service was prompt, professional, polite and thorough, while the team applied their expertise. Through the years, we have used other services but, will never stray from the elite level Greg's Tree Service provides!

Hi 716 Lawn Care (Sean)came out the next day was very professional told us exactly what they were…read moregoing to do ! Good price but we decided to go with a man that was a Christian and alittle more reasonable God Bless Debbie &Paul

Had a great experience overall. They completed a minor tree trimming for me, and did a great job…read morecleaning up afterwards. No complaints!

We needed to have a tree in our backyard removed on an emergency basis. We thought it was healthy,…read morebut it turned out to be badly rotted inside and at risk of falling on either our house or our neighbor's. Chase came out quickly, gave us an estimate that was about half of what another company had quoted, and AJ's Tree Service was able to complete the work in less than a week. They were professional, easy to work with, and made a stressful situation much easier. I would absolutely recommend them.

They have done work removing several trees recently in my neighborhood. The crews are quick,…read moreefficient, responsible, and respectful. Im amazed at how fast they can take a tree down. Clean up the area and go on to the next job.

I eventually hired Andy on a Monday night to cut my tree on Tuesday afternoon, however, on Tuesday…read moremorning, the city of Buffalo, who had told me they could not come to my house till next year, surprisingly appeared, and cut the tree early in the morning! But I did have a handshake agreement with Andy, who I thought was a good guy, and I'm confident would have done a good job.

Andy replied to my message very quickly, and professionally. He did a super job trimming two…read moreovergrown trees in a way that demonstrated care and understanding of the tree species (I.e. how they grow, and how to manage them so that they will continue to thrive without overtaking the house). He also carried away all the tree debris. Great service at a reasonable price. Overall, Andy is excellent -- highly recommend.