We wanted to replace carpets in our bedrooms with LVT to match the rest of our home. Our existing…read morefloors were no longer available. We visited the showroom and Natalia helped us pick out a flooring that coordinated well with our existing laminate flooring. The selection process, ordering and installation were all good experiences. The floors have been in for about 2 weeks and appear to be level and look beautiful. We would have no hesitation recommending Floors to Go for your flooring needs.

Floors To GO is the Only Flooring Company You Should Trust in Bluffton, SC!…read more After calling and visiting over 10 different flooring companies in Bluffton and the surrounding area, I was frustrated and disappointed with the service (or lack thereof) everywhere else. Most places were only interested in giving a quick price and rushing the process, with no interest in what I actually needed or what would work best for my home. It felt like they just wanted to take my money and move on. All of that changed the moment I walked into Floors To GO on Fording Island Road. From the minute I stepped in the door, the staff were attentive, knowledgeable, and genuinely focused on helping me. I felt comfortable immediately. The team took the time to listen, answer my questions, and actually cared about getting me the right product and the best value--not just pushing a sale. Their showroom selection is off the charts--by far the widest and most impressive range of flooring options I've seen anywhere in the Lowcountry. Whether you're looking for luxury vinyl, hardwood, carpet, or something unique, they have it all, and they'll actually walk you through the pros and cons based on your needs. They promptly scheduled a home visit, came out to measure, and made sure every detail was right. I'm moving forward with Floors To GO and honestly wouldn't consider anyone else. This is how a flooring company should treat its customers. If you want amazing service, honest advice, and a stress-free experience, go straight to Floors To GO. Five stars all the way!

Wonderful, friendly and patient salespersons especially Bonnie. Gave us lots of time to borrow…read moresamples. Made delivery possible quickly. The installers, Ivan Morales, were excellent very professional.

Simply the best place for all of your tile and flooring needs. I shopped many other places, and…read morenone could compare for selection, service, and prices. Mary spent countless hours helping me find the right selection of ceramic tile, carpet and LVP, she was knowledgeable and patient. Questions were answered promptly. Rich had great input as well. The subcontractors did excellent work and were reliable. Carol and Warren, the owners, were involved as well and Warren is a really funny guy. Van Gogh, their dog, was welcoming too. Simply the best! Susan

After getting a quote from Warren for a piece of carpet with binding "$905.00 delivered to your…read moredoor", I was a bit miffed when they added $49.00 for freight to my invoice. Their rational when I complained was "we always add freight". I paid it and moved on. Now a few months later the binding is falling off. I called and was told that I would have to take the 12X14FT piece to the company who did the binding FOR THEM! "They are good about honoring their work" they said... I told them that I bought the rug from them bound and I expected them to deal with it. How am I going to get a rug that size to the binder? Their offer was to pick it up but that they would have to charge me $120 to do so. I always tell others when I have a good experience with a company. The $49.00 had me deciding not to do business with them again. This experience has me motivated to tell everyone I can about Variety's idea of standing behind their products and taking care of their customers. There are plenty of other companies out there. Walk, do not run to another one.

We had two balconies that required new tile flooring. We were pleased with the selection of tiles…read moreat KPM. Unfortunately the installation was horrible. Much of the grout was white when installed as opposed to Oyster grey; however some grout was grey. The installer felt the grout was faulty but KPM was unwilling to do anything to rectify the problem . We had to have the grout chiseled out and replaced with new grout.

I wish I had read the other bad reviews, as my experience ended up being the same. In my former…read morecommercial installation project with another company I never had an ounce of the trouble I encountered with Dodgson. In the end I felt as though there was continuous cover ups and rationalizations and no ownership of responsibility concerning the inadequacies of the job. Details below. My friend who referred us was not happy with the installation upon inspection and suggested we have them return to tuck the carpet threads under the baseboards since there were so many. Meanwhile, I noticed glue on many spots of the hard floor. The installer returned and cut the threads with a blade, leaving chips in the paint and slices in the baseboards in several rooms. (The painters had already been back for touch up so this was very disappointing). He insisted they did not use glue, and that this must have been something someone tracked in after. His workers went through the motions of attempting to remove the spots without much success. The owner's initial response when asked how corner threads should be dealt with was "tucked in" yet when I complained about the cutting he then proceeded to change his response in defense of the installer to say that they should be cut and that's part of how it goes. The owner then mentioned something about "when the carpet was clued down... " and when I confronted the installer about the fact that there WAS glue used, he changed his story to come up with another excuse as to why that wasn't their glue and it couldn't be their fault. There were other issues as well including buckling in the carpet that was denied as well as "bleeding" of the color on a carpet onto our bare feet. The only effort Dodgson made to assist in any way was to have an independent inspector come which would be at our expense if no fault was found. Not very reassuring. The owner argued that this was an excellent installation, that he's been doing this for 50 years and I didn't know what I was talking about. How this business chose to deal with the issues that came up was ridiculously unprofessional. I don't even know what to say except that I was beyond furious. It's taken me months calm down and write this overdue review.

From my initial contact with Lisa until the final finish was great. I had heard about how good…read moreDodgson was and now I understand why. I love my new hardwood bedroom floor

Marne and Melissa are very pleasant to work with. Good selection and competitive prices, and from…read morewhat we heard, we anticipate a highly professional installation.

I love this store. They have THE best selection of beautiful wool rugs. Marne is very…read moreknowledgeable, friendly, and helpful. I found exactly what I need for carpet. I suggest paying them a visit. You will walk away happy!

We hired Nasser Shaheen's company to install carpet in our home. He could not have been more…read moreaccommodating up until there was a problem with the installation. Despite his acknowledgement of the damage done to our sub flooding and his promises to fix , it remains damaged. The installer tried to fix it the day of the installation, unsuccessfully and still installed the carpet over the damaged flooring! The installer acknowledged the damage, but could not explain,, when asked , why he completed the installation! The issue is serious and Mr. Shaheen's numerous promises to " send his carpenters out to fix it" are empty. It has been weeks since we last heard from him. Our emails continue to him are ignored!

My husband and I have owned a condo on HHI for 13 years. We needed personal and quick service…read moreseveral years ago when we had an "emergency" renovation of our condo when we were in our hometown of Kansas City, MO. Nasser Shaheen and David Morris took care of our needs personally, going the extra mile to do work we were unable to do as out-of-town owners. This past July, we decided suddenly on our summer trip to do renovations and required fast and superior service to complete in a very short time frame. We tried the "big box" stores but found that was impossible. Good service not available or quality product in short time frame. We remembered our good service at Commercial Flooring and stopped by, thinking we would have to put new carpet on back burner for a future visit. We were attended to immediately by Nasser and Dave who took all the time we needed to select product and make arrangements for install in one week. The installers showed up on time, did not stop until they were finished, installing in expert and thorough manner and were well mannered and professional. We cannot recommend more highly than Commercial Flooring and personal attention of owner Nasser Shaheen and Dave Morris. We will NOT go anywhere else in the future.