Just had a good experience with their front line teller, who tried to find the service that best…read moresuits our needs and not overselling. There were some complicated questions, and it took her some time but she made sure to ask the relevent supervisors to get the answers.

Absolutely atrocious. They made a promo for for a $450 bonus if you open a (paid) chequing account…read moreand then forced me to move my paycheque direct deposit over to it and leave it open for months while they charged me fees, and at the end of the promotion period, they extended it to extract more fees, and then they denied me the promotion based on something that was never in the original terms and conditions. They did this some thing to many many others who all applied to the same promotion and also fulfilled the conditions. STAY AWAY!

Very good staff and the best interest you can get on your money. Also there no account fees even…read morefor business, actually dont see the point of banks anymore

I am beyond satisfied with the service I've received at this location. I can't gush about it…read moreenough. To begin with, Ravi opened a checking account for me and set me up with a MasterCard last year. He was friendly and professional and I left the pavilion feeling good about my choice to switch to PCF. Time went by and I used my account and credit card regularly and without any need to interact with the staff until recently. The ease of the website makes online banking effortless. Last week I went in to enquire about a line of credit and met with Laura who was as friendly as could be and got it all done right then and there. She even called the next day to follow up with me. I was super impressed with her sincere level of customer care. And for a fee-free bank?!?! Crazy! I think she's one of the best champions of customer service I have met in a very long time. When I was there, Laura mentioned that PCF offers mortgages (I'd told her I was in the process of buying my first home) and let me know that she'd be happy to put through an application for me. Since I already had gone to a mortgage broker, I did not see the need but thanked her for the offer. Fast forward a few days (to yesterday). I had heard nothing from the mortgage broker I'd been dealing with, even after being told she'd contact me - yesterday. So I called the office and my broker had left for the day and the one I spoke with told me it could be another day or two before they can have me approved. Well... it needs to be finalized by tomorrow!!! I'm not sure why my account isn't much of a priority. I can only assume because it is a small amount in comparison to most in the area these days. So frustrated and freaking out I remembered that PCF was open until 8:00 pm. I called and Laura answered the phone. I explained my situation to her. She was so sympathetic and told me she'd make some calls and get back to me. Boy did she! This woman really went to work for me! To the extent that this morning I went into the pavilion and she put forward the application with a rush. She referred to it as a Mortgage Miracle, given the need to have it done tomorrow. Her colleagues worked just as diligently and I am looking forward to hearing that it's a done deal tomorrow. Though even if for some reason I do not get approved, these people all deserve high praise for the efforts they have put in. I will recommend PCF, and specifically this location, to everyone and they have solidified my return business for the long-haul. Seriously, the best customer service experience in about as long as I can remember.

Terrible service. The pcplus point system is completely lie. They never double the points. The…read moreoffers never work. I called or mailed them several times from 2 months ago. They always promise to fix them, but never did anything. The system is very very chaotic. They are lairs. While I had $3000 credit for my visa card, they only gave me $1000 credit. They still send paper bills by post, while I'd like to have online bills only.

Terrible experience. This location has been my home branch for 20 years. I have multiple accounts…read morethere. My kids' student accounts are there. My mortgage is there. Went in today to open a joint account with my husband and they said "make an appointment". Went down the street to BMO and opened it there on the spot.

I came here to simply deposit a cheque into the ATM after hours when TD was closed. Nothing special…read moreabout this process. But five stars because the staff appears to be very friendly and team-spirited based on the previous Yelper's review and the meeting that I saw they were having as I was doing my cheque depositing. They were all sitting in a circle SINGING THE LEGO MOVIE SONG. How adorable!! :D everything is awesome!! Everything is cool when you're part of a team! I hate and love this song LOL. The energy was quite infectious! I should come to this TD more often.

Just renewed for my fifth year in a row with them and have never had any problem at all. Great…read morecompany to deal with, they make it really simple.

--- From the owner --- I spent many years in the insurance…read moreindustry and was surprised by how limited an impact technology has had. Customers still have to call/email/fax in order to purchase or change insurance. I wanted to create an extremely simple experience that allows customers to learn, compare, purchase and manage all their insurance needs fully online. Yeah, um, emailing is exactly what I needed to do and I still couldn't get a quote. I got an I'm sorry, and a Good Luck, but NO quote and NO explanation. The owner is just a prototypical say what you need to say, but don't stand by your words or your actions. Zero integrity.