Best customer service and well groomed and knowledgeable staff. They are friendly and know you by…read morename or sight. They take the time to personally talk to you. This makes you feel special.

Customer service is horrible, I've been trying to reach a supervisor for two weeks. Now I'm looking…read morefor another bank to use.

Very limited on banking knowledge try another branch. Ask 3 different tellers the same question got…read more3 different answer and they were all wrong

Has a drive-thru. 3 tellers. and 1 security guard…read more pretty convenient when flying up and down Woodward and need some green.

They're so friendly!! They greeted us at the door with a smile. The blueberry Ube matcha was…read morephenomenal and last time I came I got a chocolate cherry, both times with oat milk. It tastes so good! They have fun flavors that aren't heavy or fake tasting. My coworker got a latte with heavy whipping cream, brown sugar and cinnamon that he loved too. I'll be making drops when I'm in the area for the 3.60 latte on Thursday's after 3pm. It's a nice community setting in here with two floors of seating. There was a group next to us conducting a meeting. Work friendly space that's not too noisy and very cozy.

Service is always great here! All Capital One ambassadors are always kind and cheerful! 50% off for…read moreCapital One Customers is a plus! I do enjoy coming here to work always clean and available with private spaces to reserve as well! Addicting croissants as well!

You need to be careful with Tellers , they cheat on the counts when u convert US currency into CADread more

This is a very nice station that provides a pleasant place to catch a Via Train. There are several…read moretrains daily to Toronto from this terminal. The facility is relatively new, completed in 2012. The location is in the Walkerville section of town behind the Hiram Walker Distillery. It is not that easy to find if you have not been there before. Coming from the US, once getting through the tunnel or over the bridge, one just needs to make their way to Riverside Dr. and head east. When reaching the distillery, it is one block south. The parking is ample. There is a rather large lot attached to the station that can be used long term. There is an automated pay machine that accepts credit cards. At $8 CAD per day, the cost is reasonable though there is also a private lot next door that is a bit cheaper. The design of the facility is airy and spacious. The floor space provides a comfortable waiting area. There are manned desks and this feature is always desirable. The small station makes it easy to get to and from the trains. There are no dining facilities and few amenities but they are not really necessary in a terminus like this. In general, this facility is a both pleasant and functional. It is very nice for what it is and serves its purpose.

This is the nicest Chase bank I've ever been to. Located in downtown Detroit, it's modern and…read morepristine inside. I didn't take photos inside because I want to respect privacy but I took some of the building, lobby, and entrance. No lines. I didn't have to wait at all. Fast service. I went to order foreign currency for an upcoming trip and I didn't have to order in advance. They had the currency I needed in stock. I even got to choose a combination of larger and smaller bills. Excellent and friendly customer service. I will definitely continue to do my banking here.

CHASE HAS BEEN FINED $38.99 BILLION SINCE 2000 FOR BAD BUSINESS PRACTICES…read more Don't let Chase DOG you. File CFPB/OCC/FDIC/BBB complaints (or review), place reviews everywhere and TAKE YOUR MONEY OUT OF CHASE (OUR MONEY IS THEIR POWER. DON'T ALLOW THEM TO USE IT AGAINST US. EACH CLOSED ACCOUNT MAKES THEM WEAKER-FIGHT); sign onto existing class-action lawsuits against them (just type in search "existing class-actions against Chase"); "find a class-action attorney (type)" and file a new one and/or small claims (for a nominal fee; they have to pay for every case filed or lose by default) or regular lawsuit. They have to pay you excess of their error with a class-action though. In my case, on 11/8/23 I saw that an organization that I donated to had been making unauthorized charges on my credit card. I contacted Chase to halt and dispute the charges. After there was no resolution by 12/19/23 I contacted Chase and was told: Corporate -Chase could take "as long as it takes" to correct my account (what about the interest you're charged on that incorrect balance); -that she would not even ATTEMPT to credit one month, which I donated in cash (whether the organization had authorization or not); -the other months would be credited---eventually; -any company/organization can charge your credit card, and unless you can show that you paid them by other means (whether you owe them or not), you eat it. That is insane. Executive -Chase was not going to look into this issue any further -they may recoup the money that they had credited me -I was not going to speak to anyone other than her as long as she worked for "her supervisor's name; -that any company or organization can charge your card, as long as they have your number -she would not put her response in writing and that I had received all of the paperwork that I was going to receive from Chase. The organization reversed the charges, but Chase did nothing to assist me and/or accept their obligations. You don't have to pay the disputed amount on your card, so transfer the rest while you FIGHT. My 1/10/24 Chase review was removed by BBB as their policy is: "It is against policy to double whammy a company. Consumers are only permitted to either file a complaint or a customer review -- not both." (Doing nothing privately or nothing but venting publicly). A company only needs to respond; not resolve your issue. In my case, they just responded "We are keeping the resolution private, if there is one." Leaves one to wonder about the BBB. Consumer Affairs is delaying publishing this (it has been pending since 1/13/24; 9 days): Facebook won't allow ME to put 2-step verification on MY OWN account to stop anyone/whomever (probably them) from going into my account and removing or altering this review. It has happened several times (over 6x in 1 day) since I posted it. I'm sure Chase's BUDDIES don't like me or you telling people to take their money out of Chase. Wallethub won't allow me to update this to this draft.

I go to banks only because of the relationship i have with the banker. This has helped me with very…read morecomplex deals over the years, so i thought having a will notarized and witnessed would be simple, but they don't do that here. Need to go to another chase bank for that. They are great for transactions like deposits and withdrawals but I do that online

This locations doesn't have a notary and is basically just for withdrawals, deposits, or creating…read morean account. Not that any of those things should be done with Chase, except withdrawals and moving it to a different bank. I've used Chase for a few years and it's steadily gotten worse and worse in that short time. Random freezes on my funds, difficulty speaking with anyone, and a huge waste of time to fix problems that never should have occurred in the first place. Not to mention tacked on charges for THEIR mistakes. The staff seems fine enough, but the companies way of doing business is absolutely not. And naturally they give all kinds of delays and complaints about me trying to move my money elsewhere. Avoid.