I sincerely hope no one has to go through what I've experienced. Losing a family member is…read moredifficult enough without having to fight for funds that are rightfully owed to them. Despite providing all the required documentation, Rally Credit Union has made this process unnecessarily complicated and continues to give me the runaround. They are holding funds that were owed to a deceased family member while claiming he was not entitled to them, despite the fact that Social Security benefits are paid in arrears. The payment deposited in October was for September benefits that had already been earned. The lack of clear communication and resolution has been incredibly frustrating during an already difficult time.

Have been with Rally for years and now finally looking for another bank. They take advantage of…read moreoverdraft charges.

Claudia helped my husband and I with a cash out refinance which financed our in-ground swimming…read morepool several years ago. We are now looking to sell in the not so distant future, and our gorgeous pool/landscaped backyard has added so much value to our home. Claudia and her entire office were nothing but gracious and helpful. Sincerely, Robyn and Pete Gonzalez

This review is about Kevin Hudson. I have been working with the guy for about a year and a half now…read moreand I can't say anything but positive things about him. He has a lot of patience, he puts in 110% effort for you and he knows everything you can possibly think of about mortgages. He also has very good communication skills and does not give up. I will recommend this guy to anyone I can possibly think of in the state of Texas. You won't find a better Loan Officer than him.

An absolute crap show. I wanted to change my accounts to a buddle product. So, I had to apply for a…read morenew savings account. No problem did that. Was told to call the next day. Did that then I was told I would have to open another savings account because the one they told me to open the day before would not work??? They had to send the application to my wife's email because that was the email on file even though the day before they sent it to my email.??? So, I got the application from my wife's email, and the information cannot be verified under my SSN or my wife's.??? I have had an account with Rally CCU since 2003.??? Needless to say, I will be moving my banking elsewhere. This used to be one of the best CCU's out there, but they are absolute chaos now. I would not giving a star at all if I could have submitted without doing so.

I would NOT suggest opening an account with this bank. They Refuse ALL mobile deposits, so if you…read moreare Not watching your accounts they will charge you Additional fees because they deny your mobile deposits. There is No one to speak about these charges or concerns. Save yourself the headache and pick a better bank, with customer service.

John's team interfered in the real estate contract by trying to negotiate a ridiculous temporary…read morelease and 90 day extension then telling the buyer and the buyers agent the deal was done. When I wouldn't agree to a 3 month extension and allow the 'buyer' to move in with no credit report and no real lease, John's team's advice to the buyer was to lower their lease offer. He just couldn't make the loan happen in the first 10 day extension period HE proposed. Kind of Hinky - the lender contacting the seller directly.

This guy is amazing!!! Got us in our house in 3.5 weeks. Folks that's less than 30 days signed…read moresealed and delivered!!! Just helped my sister in law get her going--he's good and will take care of all your mortgage needs!! Encourage you to give him a try!!

would not do business here, shady bank charging higher interest rates then they are disclosingread more

Super nice people Personal service and convenient locations. After visiting several other local…read morebanks which wouldn't help me American Bank made me feel like family.

I want to take a moment to share my experience and extend a huge, heartfelt thank you to everyone…read moreinvolved in helping me secure my loan refinancing. To Mrs. Mona Ramos, Manager of the Mortgage Servicing department -- your staff is truly amazing. Your leadership clearly shines through in the strength, care, and dedication of your team, and it does not go unnoticed. Marc Hofhiens -- from the bottom of my heart, thank you. You saw that a member was in need and immediately stepped in to help. Not only did you take action, but you also brought together the perfect team to get the job done. Truly a Godsend. Elvira Chavarria, my loan processor -- you made everything feel easy, fast, and completely painless. I honestly don't know how you manage to work as efficiently as you do, but you are absolutely amazing. Maria Guerrero -- the ace in the hole who stepped in and helped bring everything across the finish line. Your kindness, patience, and efficiency meant so much to me. You took the time to walk through my documents, made sure I understood everything, and reassured me that I could always reach out with any questions. I'm so grateful to have worked with you. And to my loan officer, Mrs. Rose Lopez -- from beginning to end, you guided me every single step of the way with such care, professionalism, and dedication. You kept me informed, made sure I knew exactly what needed to be done and when, and always reassured me throughout the process. Even when you were preparing to go out of town, you made sure I was fully taken care of and knew exactly who to contact, never leaving me uncertain for a moment. When you returned, you jumped right back in as if you had never missed a beat. Your commitment and support truly meant everything to me, and I sincerely appreciate all that you've done. I can say with complete certainty that without this incredible team and your dedication, my children and I would not be where we are today. I started this process feeling overwhelmed and defeated, but you all turned that around and gave me hope. You didn't just close a loan -- you put the HOME in home loan. May God bless each and every one of you. From the bottom of my heart, thank you -- from me and my family. We are forever grateful.

I have banked with Raly credit union since they first opened,…read moreAs Navy Army. And I have never had a problem with them..

I have been with this financial advisor for many years. He has helped me avoid risky financial…read moreventures and always finds time to see me even though there are many demands on his time. BettyLou D.

From the owner: During these uncertain times, we're here for you - ready to listen, support and navigate this…read moretogether. We care about your physical health and your financial health. Please reach out and see how we can help you. Edward Jones is an investment firm that believes your financial goals deserve a face to face conversation. We can help you prepare for retirement, save for education and be a tax-smart investor.