I really hate to do this, but at this point it's gotta be said. First, the owner is incredibly nice and this review isn't intended to be out of mean spirit or personal. The work that I have seen is great, my friend had referred others and they liked the work done on their mounts as well. I have waited over 14 months now for my mount to be completed. I was told that it would be about 8 months to completion when I first dropped it off in February of 2019. I've checked in a few times over the months, starting at the 8 month mark.
Two months ago when I asked for an update I was informed that it is always 12-14 months which is not what I was told originally. I didn't expect it to be ready in exactly 8 months, but we're now 6 months past the expectation that was set initially. I was told it would not be much longer, and I still have no idea if they have even started on it, much less finished it. I've gotten a response via text or return phone call on the first try less than 50% of the time. This, along with the fact that I was contacted to identify the horns from my ram as a tag with my information was lost is concerning. Additionally, when we did speak months ago I asked to confirm the mount pose and it was the opposite of what we discussed previously. So, I'm still concerned that's going to be wrong if I ever do get my mount back. I'm fairly patient and understand that people get busy and sometimes mistakes are made, but my experience here has been bad. I hope that I can now get a commitment to make this right so that I can come back and leave a better review. read more