My daughter had my mower picked up. I am 77 and not in the best of health; she did not want me to…read morehave to work on it. The battery would not stay charged. I also needed new belts and blades. The mower was a Cub Cudet zero-turn. It was 8 years old. They came and picked it up. First claimed the battery was bad; when I pointed out I had bought it there, it was good. They said so much wrong that they wanted me to buy a new one from them. I said no. They did several things to it in the tune of $900.00 brought back after about 2 and a half weeks. The same day they brought it back, it was sputtering, and the engine was not running correctly. I noted it was far worse after they fixed it. One of the things that they said was wrong was that gas was dirty. So they put on filters, etc., to fix that problem. I decided something must be wrong with the filter; they had put in the wrong filter, and there were no clips on the hoses holding it on. Ordered a new filter, which only took me 24 hours for the parts I needed. They claimed they were waiting for parts because they were having trouble fixing it. When they returned it, it was not returned with my key. I'm not sure where they found this one, but mine was marked; the one they gave me was hard to use, so I had to order another one. I have been in the store several times. If you are dealing with the repair department, you will always have to wait for 40 to 60 minutes. They never give you the same answer. They need someone who knows what's going on with a repair at any time. It takes many explanations forever to get anywhere with them. Oh, and by the way, I still have trouble with having to charge the mower every time I use it. No, I would not purchase or take any implement to be fixed. On a side note, while I was sitting there, an elderly lady asked about her mower. The salesperson told her hers was no good and was trying to sell her a new one. He then told her they would sell her old one for her. Hmm, if it was no good, why sell it to someone else? Very hard to find someone to work on the mowers, but I would definitely look elsewhere. They were not pleasant, nor was I.

The counterTech was so helpful today. 30 minutes prior to closing and he took the time to make sure…read morewhen I left my weed eater would be back in service. This type of Customer Service is hard to find in today's environment. THANK YOU FOR making me feel important and getting my Stihl product back in service!

My vehicle was just a yard ornament that I was about to make into a flower garden when I came…read moreacross an add for Crossroads Auto Recycling. The other places I had called had low balled us so much that it wasn't worth the phone calls I made. But they came through!!! I called her that morning and by 3 pm that same day our vehicle was out of the yard. The gentleman they sent to pick it up was super nice and friendly. It was a great, easy, fast way to get our vehicle gone. I highly recommend them. On the plus side they are very reasonable on quotes and bring you a check or cash and let you pick how you are paid!!!!

From the owner: We buy junk vehicles. We sell quality used auto parts.read more