I didn't visit this store but I did buy a nice tennis racquet on the PIAS webpage and it happened…read moreto be from this location. I had a question about the item so I called and spoke to the sales girl. She was very helpful answering my question so I ordered it. Shipping does make the item cost a lot more BUT it is not the fault of PIAS, it's just the cost of shipping which is beyond their control. I ordered the racquet on the 5th and received it fast. I think about 5 days later or maybe 4. Good that they promptly boxed it up and shipped it out to be out here in Southern California. I ordered a racquet from PIAS in North Carolina but and received the same great service and answers to my questions when I called them. I wanted to leave a positive Yelp review for the NC location but I didn't see a Yelp review page for them so I couldn't leave one. There is a local PIAS in Pasadena that I went to years ago and visited again a couple days ago to check out the tennis racquets. They have a nice selection of racquets there but not one I was looking for. I'll keep my eyes open for that location for racquets. I am an avid tennis player and like to try different racquets out of curiosity and PIAS usually has a nice selection to chose from. Actually the one I bought from the NC location was the first racquet I purchased from PIAS and it won't be my last. Well it wasn't my last because I got the one from the Ohio location but what I mean is I'll continue to buy from them as long as they have good selections and reasonable prices. I prefer to find it at the local location as not to pay for shipping but it's okay if I have to pay for shipping if I really want it but my first choice would be local. Actually the first racquet I bought from them was a Wilson Pro Staff 85 because I saw it and wanted it because I had one in the 90s I sold and wish I hadn't, so now because I was able to buy it from PIAS I now have a replacement for a very special racquet I used to own. I may not play matches with it because tech wise it's no match with my opponents but I will keep it for sentimental reasons and sometimes I'll rally with it. The Head Radical I bought from the Ohio location is really nice and I will be playing matches with it. There were a few scratches and scuff marks on it but that is to be expected with a used sports item BUT it was still in good condition and very usable. Great shopping chain.

I found their service to be courteous and efficient. The second-hand goods are hit or miss, as one…read moreshould expect. They do have good deals on some of the new equipment though. I expect to go back there on a semi-regular basis.

This retail store has really really gone downhill over the years. Every time I go in the same racks…read moreof clothing and selection are there, nothing seems to move. I was looking for slim fit shorts they had two pair left but four racks of regular fit shorts which should tell their marketing department that the slim fit shorts are selling but there was no selection. I was also looking for a sport Paulo without Cleveland Sports teams on it but they had none so I guess it's off to Walmart for a cheap Polo. Dreadful and disappointing I see this business turning into an online business sometime soon

Dick's at Legacy Village is an okay store and it's been my "go to" store for comfortable hiking and…read morewalking shoes. It's where I can try them on and get a feel for them. I was there today, 3/22/2025, around noon and purchased a new pair of hiking shoes. I'm a senior, black male and was dressed casually for a chilly Saturday. At the entrance, some merchandise caught my eye and I browsed the men's clothing for about 10 minutes before I proceeded to the shoe dept. I found the area that displayed my shoe brand and waited patiently for the very busy salesman, who had already acknowledged my presence. He answered my questions and obtained a pair that I wanted to try on. As I tried the shoes on, I noticed a man walking around and lingering, "pretending" to be a customer. When I got up to walk in the shoes, I noticed a woman doing the same thing. I sensed that they were security and as a black male, I'm keenly aware of situations like this. I always feel insulted because, although I am not perfect, for most of my adult life, I have played by the rules. Couple that with the fact that the vast majority of licensed career people like myself, know that misdemeanors & felonies negatively impact one's license renewal. To whomever sent those two security folks to the shoe area: it was so obvious and for what? I won't reveal my net worth but you would likely be surprised because I look fairly plain. BTW, my credit score is just 13 points shy of being perfect! Now, I know that socioeconomic status might not correlate with shoplifting because RICH PEOPLE STEAL TOO. For many, it's for the "thrill of it," not about the money. Well anyway, I left Dick's with my purchase and I don't fault the very good shoe salesman nor the nice young ladies at the register. I blame the BARNEY FIFE WANNABE SUPERCOP SECURITY STAFF WATCHING THE STORE for insulting my integrity as a senior citizen and minority!

Two terrible experiences with the marine service and parts department yesterday…read more 1) On Tuesday I called about getting a PWC battery. I was told to call ahead of time so they can add acid and charge up the battery, no problem. I was told the battery was $172 (before taxes, etc). I called the next day to order the battery and when I picked it up I was charged $203 (before taxes, etc.) I told the salesperson that I was told the battery was $172, he didn't care, he charged me $203. 2) They add 3% if you use a credit card, but not if you use a debit card or pay by check. No problem, I get it, but I told them you should let people know ahead of time (I would have brought a debit card), the salesperson said "sometimes" we tell the customer (huh?), the salesperson could care less. The salespeople's attitude was that they didn't care at all that they screwed this customer. I'm afraid they have lost a longtime and repeating (PWC and ski package) customer. Maybe business is so good they don't care about customers.

Best in class dealership. This was my second big purchase from Buckeye, and I'll continue keeping…read morethem first on my list for any future purchases. VIP Customer Service. They did an excellent job educating me about my new boat as this is my first boat after purchasing a Hobie Pro Angler from them years ago. They put a lot of time, attention, and detail into prepping my boat so it would be water ready. They worked with me to get all the features on the boat that met my needs. VIP Treatment with the boat pickup as they were flexible with scheduling, had a congratulations sign, everyone walking on the boat took their shoes off, they consistently offered drinks/restroom, their service guys came out to answer technical questions, and they highlighted critically important parts of the manual so I may quickly revisit for review as a lot of information was covered during pick up. They don't just want to sell you, but they want to make sure you are set up for success, you are safe, and you have an all around great experience on the water and with Buckeye. Customer oriented all around. Would recommend anyone give Buckeye the first stop before looking elsewhere.

1. They didn't have a single nylon men's lightweight jacket…read more 2. Though the place looks huge, it's basically the same thing in every aisle; rows and rows of sweatpants, all nearly identical except for in maybe 4 different colors; then polyester shorts, then tank tops, then polyester tshirts, then polyester sweatshirts. I couldn't find anything that was 100% cotton. They didn't have a great selection of shoes. 3. The lock on the right-most fitting room door seems to work (to the person locking the door) but actually doesn't, and the employees rather seem to enjoy hearing a cry and a 'What the fuck?' every few minutes. 4. The employees stink of cheap perfume. And cannot answer simple questions, like 'where are the men's lightweight nylon running jackets?' And do not acknowledge waiting customers and open another register as soon as they see they should. 5. The bathrooms were disgusting and all out of order except one, which looked to have actual excrement on the floor on the metal drain between stalls. 6. It's expensive. Despite the poor quality of clothing, it is 'brand name' clothing, so still $29 or $43, (even $108,) for most things I picked up.

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i was greeted when I walked into the store. Great customer service and I even got my purchase in a…read moregift bag.

Very helpful saleswomen. She took me to the section I was looking for & helped me to find exactly…read morewhat I Needed.

We like North Face clothes. My husband actually has a North Face jacket from back in the 90's. It…read morestill looks new and still relevant and in style. This particular store I visited for the first time. They do have lots of clothes. They have sales on their t-shirts, I particularly liked the outdoor styles they have. It would be a nice store to visit if you are looking for Columbia coats, jackets, rain gear, hoodies and t-shirts. I couldn't find a good selection of active wear leggings, pants, hikers etc. My husband couldn't find what he wanted either. So if you are visiting the outlets give it a shot. I do believe in keeping the stores open for business. I will definitely visit again in Spring and see what they have to offer at that time. It could be that we are late on the season and they are making room for the next season.

Great deals on hoodies and long sleeved shirts! The store is always stocked and has friendly…read moreassociates.