Stopped in to buy some tick spray and instead of just telling me it's upstairs, buddy walked me up…read moreand showed me where it was. He also gave me a quick rundown on how to use it and the history of said product. If only all workers could be so helpful. Didn't know this place was even here till recently. I'll be back when up that way. Reminds me of the stores you see in various mountain towns. People want to complain about the price of the clothes obviously don't know what they're looking at. It's about the same price online for those top-tier brands. Check em out!

Well they may be a real daisy, but they got some mighty expensive shippin costs. They charge so…read moremuch for shippin that I expected it to be hand delivered by the Pony Express. Bein an Ohio Boy (I was born in New Rumley) I like doin business with folks from my home state, but the shippin costs killed the deal for me. Now I am used to high shippin as I am generally always somewhere out in the Great Plains (trespassin) but even I got my limitations. Just ask Sittin Bull. Happy trails ya'll

Always helpful and friendly the staff at Chagrin Geiger's are the best retail folks around…read more They sell great quality outdoor merchandise, great hiking shoes and good clothing. Is it a bit expensive? Yes, but you get what you pay for.

Jim at Geiger's is the best! He always takes great of care of our skiing and snowboarding needs!…read morePatient, knowledge, experienced and kind! We keep going back for a reason. Thank you Jim!

Every year feels like the year I'll start skiing again despite last skiing in childhood. Instead I…read morejust go to après ski events. I always complained that there's really nowhere hyper local to get ski attire whether for actual skiing or after ski. I found just the place during Lakewood Chocolate Walk - Geiger's! AMBIANCE: Standalone store in downtown Lakewood that's apparently been part of the community since 1932 (wow!) For being such a longstanding retail space it's surprisingly modern. It really reminds me of Eddie Bauer's. The store has multiple rooms of outdoor attire. MERCHANDISE: Most of the attire (predominantly women's and children's) looks like chic athletic-ish attire to wear around Lakewood. Faux fur vests are especially soft and high quality. There is an entire room of skiing gear - skis, ski goggles, and sweaters with ski landscapes. There's also a pretty expansive selection of children's attire. You'll find popular brands like Patagonia and Yeti, and also less known brands. Prices are mostly what you'd expect at a high-end department store. SERVICE: The service at the store wasn't too attentive. Employees were a bit awkward with client interactions. Perhaps because it was busy. Check out this store if you are looking for winter attire like coats, chunky sweaters, gloves, and hats. There are plenty of choices here. I'll come back when I have more time to browse the coat inventory.

Impeccable friendly efficient service. Parking behind the shop with specifics spaces for the…read morevisit. Other city parking nearby with a parking app registration. This isn't an inexpensive shop so be prepared and you get what you pay for so enjoy it!

REI has been around forever, but since the 70s my friends and I have had to order by catalog (and…read morelater online) and wait for gear to arrive. I couldn't have been happier to find the company finally opened a store in the Cleveland area, where there are a lot of places to enjoy nature. The sprawling, modern store has a pretty excellent selection of outdoor clothing, hiking and camping gear, and even a bike shop. If you're in the market for gear, plan on spending a lot of time browsing. I geared-up for a trip to Iceland here and am readying for another adventure in Norway and Sweden, so this will be a shopping trip before I go. I frequent the store for backpacking food, and they have a wonderful selection of it for all three meals as well as snacks. This is a great place to find deals. I got the REI app a few years ago and it will alert you on sale items, which is great because you can purchase in-app and pickup in-store. There is a section near the back of the store where you can great deals on returned or gently used gear. It's kind of like going to a garage sale, but the items I've seen look new and not someone else's trash. Take the time to look through it! The staff have all been quite helpful and cheerful, so I always feel welcome when I visit. I've never had a hassle with returns or exchanges, either. As big as the store is, it feels comfortable to me. I am always eager to find excuses to return!

Came here for my dad to pick out a sun shade hat for a belated Father's Day gift. He is 85, not a…read morehat guy, but recognizes it's good to cover his head/ears. We needed some help, but there was nobody around. We went to the register, the lady admittedly said she didn't j ow how the Tilly hat adjusted. At $95.00, happy to get it, however, he wasn't quite comfortable with how to adjust it. We went back to loo, at others, I showed him another brand, it seemed easier for him to adjust. It was lighter fabric, covered his ears, and he was comfortable with it. We went to purchase it, the line had one register person and was 6 people deep. They finally called others to check people out. This helped. The store is pricey, no help and long wait at 10:45 am on a Wednesday. It offered no value that I couldn't get online next time. We could've easily ordered a few and returned what we didn't like. I love to support retail brick and mortar, but this experience does not provide a reason with no customer Service and a waste of time! The store was clean. That is a plus. Another plus, getting there at 10 a.m. when they open, parking is reasonable.

The Backpackers Shop just has to be experienced, whether you are a novice or seasoned backpacker,…read morehiker or lover of all things outdoors. I was just amazed by the variety, volume, and selections of items available. There is just so much to choose from and items from every category of needs for backpacking or hiking can be found here. Right after I visited Backpackers Shop I went to another similar popular shop and was not impressed with it. I just wanted to go back to the Backpackers Shop because I knew they'd have multiple things to choose from for the needs. Not only do they have anything i think I might need for backpacking or hiking but their staff are a wealth of knowledge and experience. I talked with a guy who hiked the AT trail and another worker who had just hiked the trail I am planning to backpack through. They were a gold mine of knowledge and wise advice. I love Backpackers Shop

Ordered online and got double charged then got a message saying my lede was cancelled but haven't…read morereceived a refund yet. No email saying why it was canceled or what to do next. Just an email from the shop app. Tried calling them and no one answered. Going n to have to follow up with my CC company to get a chargeback. It's been over a week since my order and zero communication from company.

What a fabulous selection of goods! I especially love the woman's clothing department. The staff…read moreare friendly, the fitting rooms large and super sales are often. The store has ample parking and clean restrooms. There's something for everyone at this location. A+.

Fun shopping experiences with the deals in February. Customer service and help is exceptional. A…read morelot of variety of outdoor goods and miscellaneous.

Once again I was amazed at the merchandise selection, good prices, and great customer service at…read morethe Middleburg Hts.Fin. The employees always exceed my expectations in service, especially Kevin and Josh at the gun counter and Nicole at the checkout counter. They are the best!

There's a great selection of firearms, and the prices are decent. Unfortunately, employees at the…read moregun counter are very dismissive to customers in the age range of 18-25. If you're in that age range and looking to purchase a firearm, I wouldn't recommend this store unless you're okay with being overlooked and waiting for at least 45 minutes for someone to even acknowledge your existence. Multiple times, I have gone in with cash in hand prepared to purchase a firearm and just ended up leaving after over an hour of waiting to be noticed.

I bought a bow on a whim from an estate sale, having never done archery. Went in to Fin, Feather…read moreand Fur to see if the bow needed a tune up and if there would be anyone who could show me how to use it (I literally knew nothing). Met a gentleman named Brian at the counter who adjusted the bow, helped me order new strings (and even told me how to get them cheaper elsewhere), showed me what else I might need/want, and then took me to a space within the store to let me shoot an arrow. He took the time to show me the ins and outs of how to hold the bow, make recommendations, and so on. One of things I want to commend him on is that he always asked if he could touch my body before adjusting my positioning. As a woman who has rarely (and unfortunately) had this basic question asked, I felt safe with Brian and very much appreciated him asking.

Firearm staff is some of the nicest and most helpful I've ever dealt with. Have purchased multiple…read morethings from them at a very reasonable price. Also went out of there way to help me send something back for warranty repair that I didn't even buy from them for free. Great store and people all around!