Do not purchase from this company! Matt made up a fabricated LIE saying my return had a strong…read moreessential oil smell! It sat in his business for days before he even inspected it. The topper wasn't even used at all but he refuses to believe me and will not issue a refund! American Express came to the rescue and refunded me.

Kaelyn was awesome! Super knowledgeable. Let us take our time and was so patient while my husband…read moreand I picked out a mattress. She showed us all of the options and was super personable as well. Great experience buying our first mattress

beautiful furniture, very good prices. customer service10/10…read more plus offers delivery and finace options.

First of all DON"T BUY FROM THIS STORE, these people are so unprofessional! They appear to be…read moreprofessional somewhat while in store but that is far from the truth. This store is a subsidary of Ashley furniture so you get the furniture without the commintment or customer service. First of all my husband and I went to the store to purchase furniture in March for our upcoiming move that would be happening in May of the same year. We were told in store when we made the purchase, which was financed by the way that everything was in place. We would however have to pay $140.00 dollars but that it could be paid all the way up to the day before delivery. We were told this by the manger and sales rep. Fast forward to weeks before the move I called in and paid the for the delivery and was told that I would hear from Maria on the day of dlivery. My husaband I took the day off to move things to the new location. Around miday I call Maria, who tells me that my order was not placed until to the 23rd of May and that they were looking in the warehouse to accomodate me because my order was not scheduled to be in to the 21st of May and it April 27th currently. i argued that this could not be possible as I made this order months in advance and was assured that there would be no delays. She told me she didn't know why this happened but that the order had jiust been placed. I recieved a part of my secctional that same day. Called back to the store to talk to manager who by the way is never available when you call. Only to be told by Miguel that no order is processed until all the moneys are paid, which is completely different from what I was told to my face at the store. Over several days and communciations with Maria I requested for the delivery to be refunded which she stated that she requested from the cooporate office. She then offered me a vacation package instead of the delivery fee. I acceped but we will reivist that in a minute. On or about May 15th I was contacted by text message from a delvery driver asking if I would be at thome to get furniture which no one called or alerted me that anything was coming that day. I got off work to get the furniture only for them to come with the wrong part of the sectional. The next I got a call from Maria not apologizing for the inconciences but telling me that I could possibly get the furntiure on Saturday if it came in. It didn't of coarse no call no show. Finally on May 20th we recieved the rest of the sectional still with no call ahead just a text message asking if we would be home to recieve it. The level of unprofessionalism displayed thru Ashley Furniture,/ Furniture World is unbeliveable, please save yourself the hassel but if you don't. Don't accept the vacation package it will cost you 300-400 and a fee to access it. SO either way this is a losing situation and they don't care about what you go through. Maria sounds fed up with the crap herself and is not professional or very appologetic. JUST SHOP SOMEWHERE ELSE unless you have to!!!! I will never buy from them or Ashley Furniture due to this situation and I think they ought to to be ashamed putting people through this kind of situation in this economy.

I highly recommend Rolesville Furniture! They have the very…read morebest customer service!! My furniture took a little longer than expected to arrive due to COVID but the manager Owen kept me updated through the entire process. I'm so happy and it was worth the wait.

I've transported many furniture items from Rolesville Furniture for friends. I've always have been…read moreimpressed with the quality of the furniture and it's pricing. This morning my wife, daughter and I visited their expansive showroom for the first time. I was truly amazed by their selection and helpful staff. The staff was highly knowledgeable on the furnishings and bedding items. They also have touch screen displays that show additional furnishings that can be ordered if they don't have it within their stock. Their display rooms are uniquely designed, due to the age of the buildings, which create a wonderful shopping experience. It's definitely not like the cookie cutter showrooms of other furniture establishment. We purchased several pieces and found the pricing to be outstanding. We had researched the pricing of the items and we truly amazed at their discounted pricing. I'll definitely be back here for my next furniture purchase.

My mom and I were greeted upon arrival and after letting the sales lady know what we were looking…read morefor, she let us look! No pressure, no hovering. After sitting in almost every leather recliner they had, the perfect chair was found!! Mom is super happy with her purchase. Thank you Coopers Furniture

Thanks to sales representative Jenna Donahue, my husband and I became quite knowledgeable about…read morecurrent-day furniture shopping in the early part of 2025. We have not moved for 26+ years and going from a 6 bedroom, 3 bathroom home in Florida to a 2/2 apartment home in North Carolina has us challenged on many fronts surrounding this life change. Jenna was super friendly and very supportive and relaxed throughout the morning of our shopping the Cooper's showroom in Cary. I had seen an upholstered king bed on their website which was the piece that drove us to Cooper's in the first place. Jenna let us know the approximate delivery time and it seemed way too far out so we walked the showroom pondering our options. There was a lovely console table that would fit just perfectly in our new space and Jenna arranged to have the floor piece delivered in a fairly short turnaround time so that we could have something lovely in our new home. When I called back a couple days later to inquire about that same bed we had seen at the start of our furniture search, Jenna was very helpful and super organized with getting us pricing and ETA's on both the bed and a narrow lingerie drawer that would fit our smaller footprint. All-in-all a painless and seamless process so far. We attribute this to Jenna's extensive experience and great demeanor. Thank you.

I didn't like the Helix mattress I bought, but after 90 days, they allowed me to exchange it, so it…read moreworked out ok. Every mattress they sell is shrunk into a bag (even the hybrids which are supposed to have springs), but they deliver it, unwrap it, and let it pop up quickly. It's a good place to test different brands, but they clearly push the Helix brand with 5 or so beds on display. Helix is good quality, but overly padded and quilted. Not good for hot sleepers, especially once you add a mattress pad and sheets. It'll also cost $2500, which is still cheaper than most Mattress Firm beds. I ended up with a Casper Dream which is really nice. The beds on display are not your only options. You don't have to get the highest end versions.

We spent over $2,000 here on a bed frame and mattress, never received my headboard. Still getting…read morethe runaround for OVER A YEAR. Was always told it was on back order and it'll be in 2 weeks.. well that was in November of 2024. Very disappointing and horrible customer service.

Jessica helped us get the perfect couch and dining table. She was helpful, patient, and had great…read moreattention to detail. We would work with her again any time. The furniture is beautiful quality.

When I first got there I was welcomed by Michelle, who showed me around the amazing showroom, with…read morean impressive variety of texture, color and types of furniture in really beautiful modern styles. She was assisting me, while also helping an interior designer, who needed a last minute rescue for a tv show. It was hard not to over hear the hoops she jumped through to make sure he got the things he needed. Lovely store, will be back!

Jeff and his team at Nadeau are the absolute best. Walking through the store is kind of like…read morehunting for treasure, you'll never know what you'll find. And if you love it, snag it. Because it may never show up again as all pieces are one of a kind. We missed out on getting a lovely console table but pro tip, join the newsletter for email updates. Two months later we saw an even better console in the newsletter and rushed back. It's the perfect addition!

I loved everything in this store. Modern, mid century, farmhouse, you name it. Quality furniture…read more Decent prices. The price point is a little higher, but I also thought it may be a consignment store when I walked by and it is not, so for new furniture the price is what you would expect. The staff was awesome as well. Definitely worth checking out.

When we first moved here from across the country, we had about half a house to furnish. Thankfully…read moreRaleigh Furniture Gallery was recommended because we ended up buying about half the house of furniture in our first visit! Really though, we bought at least a dozen incredible pieces plus accessories and they delivered the furniture the next day. We found truly unique, high quality pieces ranging from a full dining set, bedroom set, bookcase, and more PLUS beautiful hardcover antique books and artwork. We were able to accomplish so much within a short amount of time that could have taken us months and months. I was thrilled to have furnished our house with items from our past while incorporating decor and pieces true to this area as well. Since the first visit, we have been back several times and always find way more than expected. It is hard not to buy everything. Reasonable prices and quality items - lots of variety. Customer service is wonderful and the owner Kevin always interacts with his customers no matter if you're an old friend or your first time in.

I had an amazing experience with my online purchase at Raleigh Furniture Gallery. Buying such a…read morelarge piece from another state made me nervous at first, but I decided to try it anyway. Absolutely thrilled that I did, because the hutch is perfect for my space. Kevin was wonderful to work with too! He communicated quickly, accurately, and thoroughly. My hutch arrived as described and was in expected condition. I would completely recommend them for any future purchase.