My first to write a negative review. Service is absolutely terrible. Posted hours of operation are…read moreunreliable. I went there twice and both times the person "who can answer questions" (apparently there is only one) was not there (was told she takes long lunches; it was 2 pm). I was assured a good deal so third times charm and while she was knowledgeable regarding products she had on hand, she was not forthcoming on sharing information that could impact decisions. After a delayed delivery (I did them a favor) I learned I would have to spend more on my remodel (still not getting what i wanted) due to information I did not have and did not know to ask. Her answer - no, what you got was standard, what you want is an option - sorry. Even after doing them a favor there was no suggestions or offer to get the order to match what i wanted - just, a "too bad" attitude. Her attitude supported why she didn't share information in the first place - she don't care. The tub was the highlight of my remodel and now my entire remodel is an expensive disappointment. Just for the heck of it, I went to Lowe's and then Home Depot to see if the service I got from Modern Supply is typical but both stores (especially Lowe's) did a much better job to ensure I considered all aspects of the products (tub and faucets) for my bath remodel. I thought I might get better assistance from a small distributor but lesson learned. I will stick with the big box for my other bath and kitchen remodel.

Came back and made it right and was not has bad a problem has first thought. And even gave me some…read moreextra caulking to use for future problems..

Our upstairs guest shower cracked so I called Bath Fitter Chattanooga for a consult. After the…read moreconsultation the installation was scheduled about a month later. Our installer Chad Newman was very professional, clean and efficient. He and another guy arrived promptly at 8:30 and was completely done by 3:10. The shower looks amazing and I could not have asked for better service. I will definitely use bath fitter for our future needs.

When the vanity we ordered arrived at the store, it was not designed by the manufacturer exactly…read morelike we expected. The team was able to make modifications in their wood shop to meet our expectations. Great job A1!!

From the owner: Design Quotes - Measurement Appointments - Install - In Store Pick-Up - Contractor Pricingread more

Big selection, but nothing is very nice. The prices aren't overall very low; it's even overpriced…read moreon some things. It's pretty junked out and run down. Maybe it's one of those places you have to stop by constantly to find a gem, but it's not for me.

My name is Phyllis Brooks and I visited the store in Chattanooga, Tn, buying some things for the…read moreremodel of my home. I had to return a product and I would like to give 2 thumbs up to Evelyn, the manager at SouthEastern Salvage in Chattanooga, Tn. She was extremely helpful with resolving this issue. She was friendly and just the absolute Best! Big Thank You to Evelyn!!

Beautiful variety by Chattanooga Granite & Marble. I highly recommend them to help transform your…read morespace into your dreams

Wonderful service. We have been doing business with Chattanooga Granite for almost 20 years. They…read morealways do a great job, have a excellent product, and make sure we are happy at the end. We look forward to doing business with them for many more years.

Amazing company definitely 5 stars . I dropped in just for pride cing info bought 3 walk in showers…read moreand new countertops in granite right away. The work they do is fast and amazing they even threw in some extras for free. Highly recommend them. Very happy with their work.

From the owner: Havenly Showers manufactures and sells porcelain slab shower systems nationwide.read more

Couldn't have had a better experience. These guys really KNOW their knives. They sharpened my 4 in…read moreno time AND helped me find another I can't live without. Stop in - you won't be sorry!

I was guided and got a knife, all went well. However, I was told it'd take an hour to prepare and…read morethat I'd get a text to pick it up. Text never came, so I tried calling and that hasn't worked either.

If you read the previous reviews of the "fine" customer service they continue to live upto their…read morereputation. However, if you're on an initial fact finding trip to put eyes on a particular product or style then this is the place to go. No one will bother you as you walk and look at all the product, the all female staff will busy chatting it up at their sit down island area.

First of horrible customer service. I have purchased tens of thousands of dollars of appliances…read morefrom them. Anytime you need any sort of service after the fact, like if you're $17k refrigerator and $5k ice maker both go out less than year after purchasing they completely go silent. Todd Brumley especially. Horrible follow up and when it comes down to it when you actually need him to back up his word he's nowhere to be found. The snobbery of appliance sales people baffles me. You sell elevated toilets, get over yourself.