1. RE/MAX Crossroads Realty

1. RE/MAX Crossroads Realty

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Santa Fe, TX

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RE/MAX Crossroads Realty

4.0 (4 reviews)
Closed 9:00 am - 5:00 pm

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7 years ago

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Robbie N.

Thank you Michelle! Always glad I can help!

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7 years ago

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Robbie N.

Thank you Barry and Michelle! You were so fun to work with!

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6 years ago

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10 years ago

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Robbie N.

Ian it was my pleasure being able to work with you and Brittany!

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Jay Hicks Inspection Services

Jay Hicks Inspection Services

(12 reviews)

First time home buyer and was told the home I purchased was a great first home by Jay. Great first…read morehome for someone with deep pockets as I have had to do several major full replacements including full duct work and a new ceiling that had obvious water damage in the attic (think skateboard ramp) not visible from the room only in the attic, but yet missed by Jay. Also, I had no insulation so it should have been clear. I had an extreme fire hazard where the dryer vent was not hooked up and it appears dryer lint had been venting into the attic for years...again not identified. A lot of things I feel should've been checked were not and the response to nearly everything on the report was to have a professional_______ come inspect. I waited some time to write this review because I truly wanted to see what other completely missed surprises I would find. Seeing some of the other reviews I know I am in good company, but I definitely will never use this "company" again. First time homebuyers especially beware.

I had a home inspected by Jay Hicks several months ago, and although the home hasn't turned out to…read morebe a great investment, Jay will stand by his work, explain it thoroughly, and answer your questions (even after the fact). The inspection was a bit vague in several areas where "recommended licensed ______________ come out and inspect entire system", but I get that. A valuable aspect to me is that immediately after, or months after, Jay is happy to pull up the inspection and discuss it at length.

Oak Loop Properties

Oak Loop Properties

(8 reviews)

River Oaks

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

RE/MAX Crossroads Realty - realestatesvcs - Updated July 2026

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