First Rate Movers is well named. Matt , the fellow in the office making arrangements for the move,…read moreis very detail oriented and ensured that he understood both the quantity to be moved and the characteristics of the residences on either end of the move. The movers showed up on time ,were very pleasant and knew exactly what they were doing. By that I mean ALL of them were expert. This wasn't a case of a couple of well trained people directing amateurs as is often the case. Each one of them were expert and very impressive. The condo we were moving into is not well suited to moving but that was no problem for them .If you are in need of movers these are your guys. Chris.

Having moved seven times in roughly fourteen years, I can attest to the quality and expertise First…read moreRate Movers brings to the table - especially when compared to other companies we've dealt with. In our experience with them, there's only ever been one hitch, and they made a point of rectifying the issue immediately and to our complete satisfaction--one of the benefits of working with a fully insured, honest, and ethical company. Furthermore, not only have their estimates been bang on for the three last moves we had with them, but their level of organization and attention to detail cannot be beaten. And all of that at market-competitive rates. What more could you ask for? Simply put, First Rate Movers not only live up to their name, but in my opinion, they are without equal. They are the only option for us, and I don't see that ever changing. Do you want pros? Look no further. Do you want a great price and exceptional overall value? They're your guys. And lastly, if anything does go sideways, do you want a company that will take care of you? You bet. Rest assured, they will make it right--on the spot without delay. Positively fantastic. Cheers to you, guys.

Everything on this move was like clockwork! Alex, Mark &…read moreEric where fantastic! Professional all the way! Would highly recommend.

They were fast, professional and reasonably priced. Everything from our 2-bedroom was in the truck…read moreand ready to go within two hours. Unloading was a bit trickier because of the long elevator ride but everything was done in a total of five hours. Overall, a great service. I definitely recommend their services.

AVOID, AVOID, - Long but worth the read. Good reviews mean nothing if you're not taken care of when…read morethings go wrong. I liked my contact in the office and went with my gut. July 10th, our move started well -- the team inspected all the walls both before loading and at the new house before unloading. Good start but unfortunately, went downhill. The move took as long as our move from Montreal two years earlier, including a 2 1/2-hour drive. This move was a 5 minute drive from where we were living. It became clear that our antique furniture was mishandled: My buffet was gouged and a piece broken off the back. The roller ball from an antique table leg fell off and was lost. I asked them to check the truck; the response was "It's dark." I asked them to let me know the next day -- never heard back. My husband's desk had a piece broken off. Too many things to list. Several other items were broken. Boxes were well-labeled, but mostly ignored. Here's where some of them ended up: Cutlery box office upstairs Pantry items furnace room Fancy glasses upstairs hallway Bathroom box office upstairs Master closet items office upstairs Office supplies kitchen counter Living room décor upstairs office cupboard Bedroom furnace room When I couldn't find my cutlery box and asked the team leader for help, he literally said: "Nope, it's late. We're done. Deal with the office." That summed up the attitude perfectly. I still tipped them and said it would have been more. Some boxes weren't found for a long time. One of the movers even said, "It was a bad day." -- It added so much stress especially that boxes couldn't be located. One imoportant box labelled Bedroom wasn't found for over 3 days. It was finally found in the furnace room behind a table that the box wasn't visible. The Aftermath I followed the office's request and sent a detailed email with pictures, copied many people. Then... silence. July 23 - I asked if they could check for a missing box. No response. September - told they'd send someone assess the furniture repair,and did but then nothing. By then, I had already followed my bank's advice after being refused asking to a partial paymenht, submitted all documentation, and they agreed I was justified -- so the payment was reversed. That finally got the company's attention. When they contacted me in November they said they couldn't resolve anything "until payment was made." I told them I would love to pay my but no one had gotten in touch to actually resolve anything or answer questions.. That was the last straw and I spoke with an owner, who was shocked by the breakdown in communication. and other things that happened. He reduced the bill by $300 and sent someone to repair the furniture. They were also supposed to: Install a new roller ball on my table which I supplied btw. Steam clean the upholstered part of my slat bed and realign it. Assess wall chips left by the movers and repair. Arranged for movers to come do this. But it was never clear who was responsible for what.bThe steam cleaning wasn't done by them nor the person who came to assess the wall. One mover even commented he "has bad days all the time." I told him: That's not what customers want to hear.It was arranged for 10:30 and got texted before 8:00 they were on the way. I re-arranged the time again. When I relayed that to the owner, he suddenly decided to cut off communication, even after emailing asking him to call. He claimed the wall and mattress issues "weren't move-related. even after our discussion" They sent $100 and stopped responding completely. All businesses have problems and it's all how it's solved that the story gets told. Final Thoughts This whole experience has left a terrible taste in my mouth. Many details are left out, but in short -- the lack of responsibility, poor communication, and dismissive customer service were unacceptable. Please, avoid this company

We've had Boyd's move our family a number of times over the last decade and we are always happy…read morewith their service. Our most recent move we had the amazing, friendly, efficient, considerate team of Eric, Logan and Conor and I can't praise them enough! They made everything go smoothly, they were thoughtful and helpful and it was our best move yet with Boyd's!

Patrick Labelle, Jason and Tom did a super job in emptying a three bedroom house to prepare for an…read moreestate sale. They worked hard and fast. They were cheerful and very courteous. They engaged fully with me to ensure that everything was going well and according to my needs. Five stars to the team. In dealing with Junk Gods Ottawa, I recommend that you phone and discuss your needs in detail with Robert to ensure that there is a clear understanding of what is to be done and the cost. Otherwise you may be surprised by additional fees for extra time, etc. Four stars instead of five because of the need for additional cost negotiation on arrival at job site, Based on the service received and having negotiated the cost ahead of time, I recommend Junk Gods. John McCrea

Junk Gods are the best most professional service I have dealt with in any business over the years…read more Cannot say enough about how efficient, professional, polite a d nice these guys are. You will not be disappointed. THANK YOU JUNK GODS!

I had a small moving job and they were excellent to deal with. Communication was excellent, service…read morewas professional and they offered to help with a few items I wanted moved around my house. Price was very reasonable for the service provided.

I had a great experience with Got Junk today. Sebastian and Nathaniel were very polite, efficient…read moreand easy to deal with. Highly recommend this company!

When I made an appointment I detailed the items to be removed from my lower level, including a…read morestacked washer and dryer. The young and seemingly inexperienced men were late, then they went downstairs where I had taken the items out and were therefore easily accessible. Studying the stacked washer/dryer, they proceeded to make a phone call. Then they told me, although with apologies, they couldn't take it, because they didn't have any straps or tools with them???? What???? I told them I had straps and plenty of tools and could assist them if necessary. They proceeded to tell me that their manager told them not to bother...someone could get hurt or the walls could get damaged. Bottom line, they simply didn't want to do the job and it's obvious these guys were inexperienced. I realize it's hard to get good help since COVID but come on! I had to move the items back out of the way until I could have them removed. I booked "Junk Ninjas" the next day. They were $65 cheaper and had no problem removing all the items carefully without hesitation.

I'm always here. Maybe x 2 a week. I'm starting to get to…read moreknow the workers here and while you may not get a greeting upon entry, the staff are kind and helpful if you have a question. I love what the company stands for and I enjoy supporting them. IF the price tag calls for it. Most of the items to me for what they are, are overpriced. Other than that, usually cool treasures to be found, lots of older items, some antiques. Xmas section happening now, some clothing, lots of glassware, lamps, pictures, hardware and furniture in general. Great location for me and parking has never been an issue. Clean and organized as best as can be as the items here get sold quickly and empty spots are soon replaced with the newly brought in items. You can even shop on line and in store, grab a loyalty card.

I'm so very glad that Habitat for Humanity Restore has come to Stittsville! We've had some good…read moreluck here, finding items we can use at home. The store is well laid out. If you see something here that you can use, you have to pick it up right away - whatever they have in stock is not standard and they may not be able to get more to match at a later time. I have also heard that they occasionally get end of the line items from the local hardware stores, so you can pick up floor tiles or bits of finishing items, among other things, for really good prices. They offer furniture and lighting, some modern and some old. We go in semi-regularly to have a look around. We will definitely be back.

This is my first review on Yelp, although I have written several for other sites such as…read moreTripadvisor. I just felt services fit better on this site. Anyhooo....Just wanted to give a quick shout out to Just Junk Ottawa. We had them come by earlier this week and the service was excellent. The gentlemen who came to do our haul away were professional and fast. They were also mindful of our walls, doors and surroundings and didn't damage anything. The price was also very reasonable and considerably lower than 1-800 Got Junk. We were very happy and would recommend this service to everyone.