When I made an appointment I detailed the items to be removed from my lower level, including a…read morestacked washer and dryer. The young and seemingly inexperienced men were late, then they went downstairs where I had taken the items out and were therefore easily accessible. Studying the stacked washer/dryer, they proceeded to make a phone call. Then they told me, although with apologies, they couldn't take it, because they didn't have any straps or tools with them???? What???? I told them I had straps and plenty of tools and could assist them if necessary. They proceeded to tell me that their manager told them not to bother...someone could get hurt or the walls could get damaged. Bottom line, they simply didn't want to do the job and it's obvious these guys were inexperienced. I realize it's hard to get good help since COVID but come on! I had to move the items back out of the way until I could have them removed. I booked "Junk Ninjas" the next day. They were $65 cheaper and had no problem removing all the items carefully without hesitation.

Not cheap but you get what you pay for. Great service, Jacob and Brock were amazing. Fast, polite,…read moretidy after they finished. I was moving away and had no time to give away/sell everything and knowing that some would be given to charity or properly recycled made it worth it. I'd highly recommend them, no matter how much or little junk you want to get rid of.

Just junk came in to save to the day. 3 guys came did what I asked and left with all the junk that…read morethe previous Tenants left at my business I newly leased. Fairly priced. there was a lot of junk. 400 bucks later problem free Is worth it to me.

I used Just Junk's services this week before the new buyers took possession of my house. I was in a…read morepanic trying to get rid of stuff that was heavy and awkward to carry. For around $170, the two Just Junk representatives went with me for a tour of the three junk sites, grabbed everything I was getting rid of which included: garbage I wasn't going to get to put out next week; a patio table; plastic and wood shelving; and garden tools and decorations that weren't in good condition. The truck was half full by the time they left. These guys didn't judge, went at it with full force and did their job ... and for a reasonable price. Thanks to them, the old house was all ready for the new owners to move in. I'm really glad I contacted them.

Christian was great to deal with! He was professional, courteous and very fair with his quotes. He…read more& his employees did a great job on my balcony which was loaded with junk. I highly recommend using his services! Kelly

5 stars for great work and great communication. Christian and Matt were pleasure to deal with. They…read morewere polite and friendly while they cleaned out the junk pile in the basement. The job was done quickly and at a great price too!

Just had junk and broken furniture removed from my place in Barrhaven. Found the service to be…read moreperfect - on time, professional, took the time to explain pricing and reasoning, and came in under the quoted amount. Would absolutely recommend this company!

From the owner: Bytown Haul is Ottawa's expert in Junk Removal. We offer affordable, professional service with no…read morehidden fees, and we are fully insured. Just point at the junk, and we'll haul it all away in a heartbeat. You don't need to move it out; we'll go into your house and handle everything. We specialize in light demolition, deep house cleanouts, furniture removal, and a wide range of other services. Contact us to get a free quote!

BEWARE of this company! Hidden charges, overcharging, poor business practices, deceiving website…read moreprices and all the Managers who work for JunkSquad simply blame the customers for "signing" the invoices and refuse to deal with customer concerns. The Managers are rude, disrespectful and will "talk over" you as you try to express your concerns over the billing and/or service. Take your money elsewhere!

Fake quotes, rule of thumb is that you will be charged ~2x what they list on their site. Almost…read morelost my mind when he sat there for 15 minutes thinking up ways to scam me harder. Was too pressed for time to say no and schedule with another company.

Well I was in a pickle! Having had 2 knee surgeries and a ruptured disc in the past I was really in…read moreno shape to handle the hoard left in my father in laws basement after we put him in care. After doing 6 utility trailer loads myself I decided it was time for professional help. I called the gang at Capital Junk and talked with Justin who got me all set up for an appointment to send 2 trucks and 2 men to cart it all away. Throughout the process Justin kept me informed and aware of when they were arriving and how long things would take. As we live in the country about an hour drive from Ottawa there was an additional $100 fee per load, which seemed fair given the 2 hour round trip just to get here and back. Paul and Coran arrived at the specified timing and worked like beavers to sort and haul. Despite the fact that it was snowing hard they worked steady and tirelessly. It took them 2 days and 4 truck loads but the results were amazing. Thoughtful, pleasant and respectful, these 2 young men were a credit to their employer and I really enjoyed their wit and conversation which they never used to slack off....they just kept working away through it all. The cost seemed reasonable given the tipping fees, gas and time involved and it was all done swiftly and efficiently. Highly recommend.

The guys were super quick in getting to me, and when they got here their top priority was getting…read moreme the best deal for their service-no price gouging or haggling. I needed to get rid of a huge load and they gave me a fair estimate. It was out of my budget though, so they worked with me to find to most cost-effective solution. I had a big problem and they made it manageable. They were professional, kind, and quick. 10/10

Hands down top notch experience from a family business who treated us as family. Best value for a…read morelong distance move. From the get-go communication was excellent and all staff were sensitive and empathetic to the stresses of moving. Huge thanks to Molly, Josh and Blayre for all your great work!

False advertising: They told us it'd be two guys and a cube van, but when they showed up they were…read moreactually THREE guys and a cube van! Yahoo! So Josh and his two colleagues phoned us on our moving day to tell us they were running ahead of schedule, and if we wanted them to come a bit earlier they could. What a pleasant surprise! Our old apartment was in the kind of sketch part of Vanier, and Josh & co took good care to make sure none of our stuff got jacked while they were moving it in. And hot damn, they were efficient! They loaded all of our stuff in like half an hour tops. When we got to our new place, the guys were equally as efficient, despite the fact that we had a lot of going up and down stairs to deal with. They never nicked the walls, and damaged nothing. They were just friendly, quick, efficient, and overall delightful. Did I mention they were inexpensive? We ended up tipping the guys twice as much as we had budgeted for because we were just so happy with them. I pray we don't have to move again for a long time, but if we do, I know we'll be calling these guys again. We would highly recommend Two Guys and a Cube Van to anyone!