Looking back on my experiences there I honestly must say that I am very disappointed with my…read moretreatment at Action PT. My therapist was a high lite. He was a very good guy and I enjoyed working with him. His supervisor was not very warm or friendly. I'm glad my interactions with him were minimal. The front office staff were friendly enough. However after my treatment ended, I was sent a bill saying I had missed three payments. Since I paid after each and every visit and had evidence to support that, I knew that was total nonsense. I received a lot of resistance from them and I got messages threatening collection agencies and possible legal action for less than $100.00. I finally just ignored them and they went away. I say, "Stay away from Action PT." By the way, this was my second and final such experience with them over a similar issue.

Amazing experience at this location! I had a torn rotator cuff and they healed it in no time! A…read moreshout out to Killian for my recent PT on my neck and lower back! Works with you to not only progress in therapy but prepares you to manage it at home!! This place really prepares their employees!

I dont even know where to begin! This place is amazing! My mom was there for about 2 weeks and the…read moretype of treatment she received was great! Her doctor was amazing!! Her nurse viviana hisquierdo was super attentive and helpful!Her physical therapist Michael Calloway and Raven S WERE SIMPLY AMAZING!!! Her speech therapist Lauren reyes was very sweet and helpful!Case manager stephani made everything so easy for us and helped us with everything we needed,she is so sweet and kind ! The place is very clean and organized!! Definitely recommend it for you or your loved ones!

Wow! I have had to go to Encompass, after back surgery! They are amazing!!! They are professional…read moreand have the best team! I have been back to them each time I had to Rehab! I tell everyone about them! They asked me my goal! I told them I wanted to be as independent as I possibly could! They extensively worked on that everyday ! They got me where I could be independent! I worked hard because they wanted me to succeed!!!!!

Personalized and excellent care. Staff is so helpful. Ellen adjusted my treatment as I grew…read morestronger, and thought of things outside the box that would specifically help my issue.

Super helpful, encouraging and knowledgeable. I am already making great strides in my recovery!read more

I was there twice in 2016 after knee replacements. PT was excellent and kind. Food was OK and…read moredietitian and cook took my like and dislike into consideration. The cook came to see me when menu did not meet my likes and offered substitute. Place was clean most staff were very attentive. Staff Dr was insufferable jerk. Would not allow him in my room. A very competent assistant came to see me. Director of nursing came to see me daily. A good friend of mine had been here many times and spoke highly if the facility. He was not easily pleased. Third shift charge nurse was not a nice person. She certainly seemed out of place in comparison to other staff. And that is the end of my review.

My grandmother was admitted here for short term rehabilitation after a stroke. She was supposed to…read morestay about 20 days, but we chose to transfer her early because we did not feel she was receiving the level of care she needed. She became paralyzed on the left side of her body and came here specifically for therapy and rehabilitation to regain movement. During roughly 13 days at this facility, she only received therapy a few times. It reached the point where my family had to step in and do much of the work themselves like massaging her, helping move her limbs, applying lotion, changing her socks, and trying to keep her comfortable because staff did not seem to be attentive to these basic needs. For a rehab center, this was extremely disappointing. My grandmother is diabetic, non verbal after her stroke, and fully dependent on caregivers. We were told she would be checked every six hours, but this schedule did not feel appropriate for someone in such a vulnerable condition. She spent long periods bedridden and developed significant discomfort, especially from not being repositioned frequently. Watching her in pain was heartbreaking. There were also interactions with staff that felt unprofessional and dismissive when we asked for help or clarification. Instead of compassion, we were often met with rude tones or comments that made it seem as if our questions were an inconvenience. This made it very hard to trust that our grandmother was being treated with patience and respect. We also observed other concerning situations in the facility. For example, we repeatedly saw residents sitting uncomfortably in wheelchairs without assistance, including two residents who had to push each other because staff were not helping them. These kinds of things raised serious concerns about overall attentiveness and staffing. To be fair, not everyone here was uncaring. Michael, Wanda, and Becky consistently showed kindness and compassion toward my grandmother, and Wanda helped arrange additional care and testing when we voiced our concerns. We are truly grateful for them. Unfortunately, not all shifts had staff like them, and care depended too much on "who was working that day." Based on our experience, I would not recommend this facility for loved ones who cannot advocate for themselves or who are fully dependent on staff for movement and communication. Vulnerable patients deserve consistent, gentle, and attentive care, not minimal check ins and families doing the majority of the work. We ultimately transferred my grandmother to another center, where she is finally receiving the care she needs. I hope this facility seriously improves staff training, professionalism, and basic patient care, because the people who live here deserve better.

I can't say enough good things about these therapists. I've been to a lot of PT, and this is…read morehonestly the best. They work with you as an individual and are constantly checking to ensure they aren't pushing too fast or too slow. It's been an awesome experience - they are helping me tremendously. Both Rachael and Fidel are very talented professionals.

I recently fractured my ankle in Jan. I started physical therapy about 4-5 weeks in. I have been…read morecoming at this location for about a month. The front desk Ashley making the appointments to all the therapist in the location, everyone is pleasant from the time of your arrival. Kaylee is my physical therapist. She pays attention to all details during your session. From how I walk to if the exercises she gives me are effective. She is indeed creative with the exercises that she gives out. They are not the same boring exercises week after week. I have improved my motion and mobility since I been coming. The office is always pretty clean. They clean every table after every persons use. I really like the establishment and all that they do.

This was the strangest doctor's office I have ever been to. Very friendly nurse practitioner and…read morelady she was training but felt very unorganized. Never got my lab results until I called them repeatedly. Then found out I was billed a TeleHealth visit with the doctor called me back to tell me my results were normal. I had no idea she was billing my insurance for our brief conversation about my results. Overall felt weird not having the online portal to view my results and being billed when I was not aware of it. Felt more like an esthetician's spa than a clinic.

Doctor and staff were very kind, I never felt rushed and the Doctor helped me put my worries at…read moreease. (They were able to get me in the same day I called and inquired!)

This is my first time going to a PT for issues with my shoulders. I'd been having a lot of pain and…read morelacked the range of motion i once had. Thankful for how they would walk me thru new exercises and explain how my body and muscles were working. Looked forward to every visit and I never had to wait! They were always on time so that I could get back to work.

This clinic is family owned! Physical therapists are mom and daughter! I had pain in my shoulders…read moreand the upper/middle back. Dr. Isabelle Hwang was very informative on what to do and help release the tension through exercises and stretches. I would come back here again and definitely recommend this place!

I was treated for a pinched nerve in my neck 3 years ago. During my time they found that I was…read morehaving some other issues which thank goodness I was treated for and released. I went back for an evaluation and everything was good. Two weeks later I fell and broke my left wrist and had to have surgery...Once again I am in therapy to learn how to use my left hand and fingers. I have 2 different therapists who do different things and they are wonderful. I had a different therapist who was good but she left to go back to teaching. During that time I had to stop therapy because my husband who went there before me, unfortunately had to have Heart surgery...They put a hold on my therapy so that I could take care of my husband. I am slowly returning to therapy and my hand is getting better. I highly recommend EVERYONE at the Therapy Spot...Office people included! Thank you to ALL the Therapists I have had in the past 3 plus years. Teri G.

I have been treated by Bellaire Physical Therapy numerous times over a period of 4 years, with…read moreamazing caring Therapists. I find their front desk staff to be very kind and helpful, Most recently there appears to be new hires, but they are very professional and cautious; I find it sad that they are referred to as disorganized as I have only experienced first class service from everyone! there is extensive seniority among the staff and they are always friendly as well. I would highly recommend Bellaire Physical therapy to anyone who wants to recover from any surgery, especially knee, neck and back pain, balance issues, etc. I have been a patient of M D Anderson for almost 15 years and they come recommended by MD Anderson. I was sent back to Physical therapy after experiencing a bad fall with multiple injuries, and I am relieved they are there to help me. Thank you Dr. Lieberman for all that you and your staff do to get us all well. We are all so Blessed to have each and everyone of you;Shout out to Kelsey and Tim!! Anna Shaheen