Massage Envy in Branchburg...Signed up for an appointment with the disclosure that same day…read morecancellation would be 50% of the cost of the treatment. Called same day to cancel and was told I would be charged 50% of the service which I understood. My statement showed I was charged 100% of the cost of the service. I called and received an email from the manager Michael that said the cancellation policy is up to the discretion of each branch and he would not refund the 50% even though his staff told me that was what I would be charged. Absolutely terrible customer service here. Find a Hand and Stone Massage location, you will not be disappointed and the customer service is top notch.

This is not a review of massage or other services because no services were rendered. I had a very…read moredisappointing experience booking massages here. I called on February 11 to book 3 appointments for Saturday, February 29 - one for myself and two for my friends. The person who answered the phone was able to accommodate us all at the same time and took down all 3 of our names. I called this evening to confirm and they had no record of my appointments what so ever. They also said there was nothing in my profile indicating the massages were ever booked. My friends and I were looking forward to a relaxing day. Side note, the girl who answered the phone also thanked me for calling "Chipotle".

I have been seeing my massage therapist, Blasi, for the past six months, and every visit has been…read moreamazing. She is attentive, patient, and always focuses on the areas where I have the most tension and knots. The entire staff provides excellent customer service, and I've recommended this place to many friends and family members because of the consistently great experience. I highly recommend them!

Emmanuel did a great job! The deep tissue was a perfect choice and I left feeling rejuvenated, and…read morenot nearly as sore as I was when I entered. The facility had a super sleek design and was very clean. I will definitely be returning.

First, I was very pleasantly surprised by the clean and modern interior. That can be quite unusual…read morefor massage establishments in any area. I was in town on personal business and needed some relief from my lower back pain before driving back home and this place could accommodate me immediately and the cost was reasonable. The table shower was one of the better that I have experienced. I've learned that a little patience in an Asian massage spa goes a long way in getting what you want. If I am ever back in town, I will come back again.

I had my second appointment and it was fantastic. She gives a very good and intuitive massage. I…read morehave issues with my right knee, and I have been to the doctor a few times for it, and I have had regular massages with little or no relief. Both times I have been here for a massage she has found the right spot and massaged out the issue. I know it will come back in a few days, but I also know she will work it out again in a week when I go back. I couldn't be happier with my favorite masseuse.

Amazing!! I've had several massages here and they are incredible. They are always so friendly and…read morehave awesome hours of availability.

I had a 90 min hot stone massage & Joan is amazing! Very safe & relaxing. I have scoliosis & she…read morewas very knowledgeable. She helped me relax, worked out my tight spots with cupping, & cared about my overall health. It was beautiful inside! Very clean. She took all the precautions that are in place during this time. I would definitely recommend her!

Angela has unusual skills, which is probably why a pro football team employs her services. She's…read moreawesome. - J.

I was looking for a local massage therapist, not at a chain storefront, but someone I could go to…read moreknowing I'd get the same quality of treatment. I'm so glad I found Angela. She has a great touch and way about her. I've been several times already, and I'll be back.

I would give more stars if I could! Asian Lotus Spa is hands down the best spa I have been to. The…read moreowner KE is very professional, knowledgeable and accommodating to last minute appointments. Special shout out to ANGELA who gives the best massages I have ever had. She has MAGIC hands and works out any knots or pain you may have. I could not recommend this spa more!

Best massage in the area. The space is clean, calming, and welcoming, and the staff are friendly…read moreand attentive. My wife and I go once a month. Highly recommended for anyone looking to unwind and feel rejuvenated.

Professional personnel, clean cozy atmosphere, easy booking, and hands down the best massage I have…read moreever had. I am new to the area so I have tried out multiple places. i had Erika for a deep tissue massage yesterday and it was exactly what my body needed. She briefly chatted with me prior to about area of concern and did exactly as I asked. She even throughly read my profile prior to! I prefer a lot of pressure and I often find massage therapists still don't meet my need, not her, she was absolutely wonderful. They have a customer for life from me!

I've spent the past thirty years trying to remedy a sports injury with everything from acupuncture…read moreto physical therapy to chiropractic care and everything in between. Only recently have I begun to experience any lasting relief after visiting Gail at Massage Therapy Group. Gail's care is focused and intense, and has had immediate positive effects for me. She addresses the areas of concern with her vast knowledge of the muscular system and is able to answer any questions I have with detail.

I love this place it's my go to when I need a massage. $90 for 90 min and I usually bring cash but…read morethis time I used my card (paid $95.96). I normally bring a $100 bill and just give that and tell them to keep the change as tip. I took one star off because when I was checking out today I wrote $10 as the tip (which I always do) and the guy, who I think is the owner possibly, looked at me weird and tried to tell me how much a 90 min massage SHOULD be tipped. I don't appreciate that. As someone who's worked as a server, you should NOT tell your customers how much they have to tip and make them feel bad for not tipping what you expect. It just didn't feel nice. The only reason I will keep coming back to this place despite this is because the massage itself is AMAZING. Other than that one time moment, I love this place. Today I had Chunli (i'm sorry if I spelled that wrong) and she was AMAZING. She would check in with me and ask me if I'm okay throughout the session which I appreciated. She hit all the points of my body that really needed attention and it's like she just knew which parts needed extra attention. It was fantastic and I feel so much better afterwards. They use hot stones and a hot towel during the session. The area is very clean and when you enter they give you slides to wear when you walk in. They play calming music in the rooms which is nice. On weekdays (mon-thurs) I've been able to walk in and they can take me. Today is Friday and I had to come in at a certain time for them to take me, so it would be smart to call ahead of time and ask if you can walk in or if you need an appointment. Overall, this place is still a solid go-to for me because the massages are consistently incredible and worth it. One uncomfortable checkout interaction knocked off a star, but the quality of the service keeps me coming back.

Cons:Street parking but it's downtown so it's a given,…read more Loud music next door but does not interfere with service Pros: They are absolutely amazing, my shoulder has been hurting for about 2 years and after one session with Kayla who has the most intentional has has relieved my pain from a 7/10 daily to about 2-3/10. I can't thank you guys enough. I'll be seeing you once a week now Many business such as Açaí bowl, steak house name it you are in the epicenter. The owner is amazing and allowed me to have a unique experience which involved cup which is something I will be including into my self care routine Felt safe and comfortable the entire time.

What a great experience. I called at 6 PM on Sunday night and they got us in at 6:45 for a couples…read moremassage for my husband and I. We were both amazed by their technique, cleanliness and professionalism. And with a cash price a 60 minute massage was only $75. Would definitely go back to this location.

My husband & I have been customers for nearly 10 years. The staff are skilled at traditional…read moreChinese Medicine techniques in addition to general massage therapy. To refute reviews about a cigarette smell, Moxibustion is a form of Chinese Medicine that involves heat therapy...it smells like tobacco. It's effective therapy for alleviating arthritic pain. This place is part of my wellness routine. I highly recommend it. Amy & Kayee are magnificent! Steph BMoore

I has a 90 minute massage and enjoyed every minute of the deep tissue massage experience.read more

Best massage ever.... finally someone who know what they are doing; how to find the knots & kinks…read moreand then work them out!! Wonderful!