I will never hire Goolsby Plumbing again - EVER!…read more I hired Goolsby Plumbing to replace multiple undersink and toilet valves with 90-degree ball valves in early May 2026. Upon arrival their technician insisted rubber valves were better than 90-degree ball valves. I questioned it, but he insisted, and since he's the expert, I took his advice. He then took just as long for the simple rubber washer replacement job as was originally quoted for the more complex brazing job. After speaking with two other plumbing companies since then who have confirmed the ball valves are better, I now believe the Goolsby tech doesn't care about quality workmanship and just wanted the easy job rather than braze on the better quality valves like a true craftsman. I also believe that he "milked the clock" in order to overcharge me, not because the job required it. I believe he DEFRAUDED me. (But I could be wrong, this is just my opinion). Their billing practices are also questionable. Undisclosed to me prior to billing and payment, they start billing at $90/hr for the tech to simply DRIVE from their office to the job site, not when the tech arrives on the job. I live 3.7 miles and 8 minutes away from their shop (per Google maps) and was charged $45 for an alleged 30 minutes of "travel time". I was charged professional plumber rates for non-plumbing activities, and additionally was overcharged for travel time by 375%. I believe this is also FRAUDULENT! (But I could be wrong, this is just my opinion). I called the office that same morning, right after the tech departed and politely expressed these concerns to "M" and requested a refund of the travel charges. She politely informed me "This is our normal practice" and said she would forward my request to the owner. A few hours later I called again with the same effect. On such a simple and obvious matter, I expected a response the same day, or perhaps an immediate decision from the office manager. Instead, I remain ignored and swindled. (But I could be wrong, this is just my opinion). As of this writing, 02June2026, I still have not received a response, and I do not expect one. "Fool me once, shame on you...". There will not be a "twice". I will NOT be doing business with Goolsby Plumbing in the future. (Definitely NOT wrong- it ain't gonna happen!)

Called Goolsby to get a quote for new construction electrical install of House and Shop. Large job…read more Receptionist tells me they have enough work in town and wouldn't except my job. We are literally 20 minutes from Enterprise. Not a smart way to run a business.

I had two other electrical companies leave me hanging on my home remodel, so needless to say I was…read morevery grateful when Will from French's Electrical was willing to come behind someone else's work and finish it up for me and in a timely manner I might add. He is very knowledgeable in his field, did a fantastic job for me and at a fair price.

From the owner: 25 + years experienceread more

I just moved into my new home and my dryer plug was not correct for my wall socket plug-in. I…read morecalled on Wednesday and they came out Thursday and fixed it quickly. I recommend this company whole-heartily. Efficient and not expensive.

Beware of this company. I called and got a hourly quote for service at $60 an hour (no min fee,…read morejust hourly). The guys that came were nice enough and had my problem fixed in less than 15 mins. The replaced a breaker in my circuit box and found a GFI I didnt know I had tripped. After a few weeks I got a bill in the mail for $85. Called the company and long story short they admitted that they had overcharged because the service guys had logged the time wrong on my job. They use a computer system with gps to track their workers. To add to this the guy I spoke to named Mike told me that regardless of time a service call was $60 plus the hourly rate. After going back and forth with Mike he told me they would recalc my bill and train the receptionist to inform future customers correctly regarding fees. Another 3 weeks go by and I get another bill...for $85 (the same amount they already admitted was wrong). This time I spoke to a guy named Lonnie who then told me the fee was $65 an hour and the extra $20 was for the breaker (an $8 part from Lowes). On top of this he told me it was standard practice to charge clients based on the time it took their workers to get from one job to the next. This means you're paying the bill before they ever get to your jobsite whether thats 5 mins or 2 hours. I told Lonnie that was the most crooked thing I had heard in a long time regarding running a business. When I told Lonnie about the conversations Mike and I had already had, Lonnie responded that Mike had thrown them (Diamond Electric) under the bus and he was done talking to me. I ended up having to go to the owner of the company and talk to him regarding the entire situation. By the time I was done he told me to name my price and leave. Great way to run a business?!?! Needless to say I will not be using these guys again...and I recommend you don't either.

I contacted Lance at the office get help with an electrical issue at my home. Rob and Jesus came…read morethe next day and fixed the problem within 20 minutes. I also had two plumbing issues and Victor and Paul made those fixes in less than an hour. I highly recommend this company for electric and plumbing issues. Ask for Lance at the front desk to schedule

left nasty sewage water for me to clean up, left parts a pieces everywhere. they We're nice,…read morehowever they're extremely messy. Would not recommend.

Chris and his crew are amazing!! They were recommended to us to complete inspection checklist…read moreissues for our new home in Dothan. Cody personally came to the house and was very knowledgeable and worked with us on a plan to not only fix identified issues but additional electrical work we wanted done. This is a family business that became a "one stop shop" for not only electrical work / plumbing needs but thanks to Chris's wife Janice, also drywall repairs and interior painting!! I think there were a total of 6 people who worked on our house and 4 were members of the same hard working family! Everyone was extremely friendly, professional and accommodating. They showed up when they said they would and did great work! I highly recommend this business and I'm sure we will be calling them for additional work in the future!

From the owner: Take advantage of our 15 years of industry experience in combination with the latest tools and…read moretechnology. You can rely on us for exceptional results every time you call.