They showed up when we scheduled,on time.after 15 minutes the wheel nuts were still fastened to our…read morecoach. They left to bring back other tools they needed.and didnt have.After 3-1/2 hours they had 2 of 6 tires on the motorhome. i was told they couldnt complete the job because they had broken all their tools. We agreed on a price of 550 dollars to mount and dismount 6 tires. i tried for 2 days to locate someone near Holbrook Az without luck and didnt want to blow out another tire trying to hobble to a truck tire vender.Then I was informed they wouldnt be back until broken tools were replaced and that I owed them 180 dollars for the work performed.Sorry fellows, payment for the entire job when it gets done. They got in the truck and said they werent coming back!!! Totally unprofessional DONT CALL P&J Tow when in HOLBROOK,ARIZONA

Undercarriage cover blew half off and Jerry was able to find a zip tie alternative to bolts to…read moreplace it back on so I could safely drive away! Very grateful that there was a solution (my kids were in the car and I had a ton of groceries melting away) and not a warning not to drive. Thanks again Jerry!

We found the parts manager visiting a friend when our car wouldn't start. He arranged a tow, a…read moredrive and to fix the starter in two hours! AND they washed the car!! We are impressed, grateful and on the road again!!

They do not stand behind their work, and will rip you off if you are from out of town and in a jam…read more On June 29th, in the middle of a four thousand mile, cross country road trip with my family, my car started acting up. it began to sputter and surge, and felt like it had a cylinder that was not firing. I limped into this dealership, and explained the symptoms to the service adviser. I was informed that their best, and most senior mechanic would be assigned to repair the vehicle. After several hours of troubleshooting, I was advised that I needed a set of spark plugs, a rotor, and possibly a coil to remedy the problem. I agreed to the repair and advised them that since the coil was suspected and old,they should replace that too. I paid this dealership $386.00 for spark plugs, a rotor, coil and labor, and went hapilly on my way. I hit it off with the guys at the dealership, and we talked alot about camping in the area. After approximately 260 miles (4 hours of driving) the problem returned. it was 11 pm, and I was forced to pull over and rent a room in Needles, Ca. Tate Auto Center was closed (understandibly, due to late hours.) The next day I called and spoke with the service advisor at this dealership, Sastamo, and advised him of the problem. He stated that he would relay the information to the Service Manager, Jack. I was then advised that there was "really nothing we can do, if you want to bring it back, we can look at it again." I was 260 miles away, and to tow it back to their dealership would have cost me approximately $600. I was stranded. I had to call a family member In Fontana to pick us up and had the car towed 80 miles to his house I would have settled for the following fair resoloutions: 1. a partial refund, pay for parts only, not labor, since they didnt fix the problem. 2. tow it back to their dealership, at their expense, for further troubleshooting. 3. have me take it to a dealership close to where I was stranded, and have Tate pay for the repair, if they suspected that I was just trying to scam them and get free repair. I am a proud Veteran, I dont make alot of money and am a hard working productive member of my community. I am an honest Yelper, and do many reviews. Tate Auto Center scammed me out of nearly $400. UPDATE-the problem turned out to be a seized distributer cap center electrode. Its the one a spring loaded center. the engine would heat up, the electrode would seize, and the rotor would loose electrical contact with the distributer cap, causing a misfire. The master mechanic should have caught this when he replaced the rotor, looking as to why the rotor was chewed up.

Quick response. Good price. No hassle or extra charges even though I am in the sticks. Very…read morefriendly. Appreciates your business.

This guy had no reviews, I called another company they told me driver in an hour. Ok. Over an hour…read morecall back to see if drivers on the way? He will need another 30-45 minutes. Called J's towing. 15 minutes he himself was there and my truck was loaded in another 10. Very kind, very professional. Saved my day! Next time I know who to call first! Don't make the same mistake as me. Call Jay first.

Took a look at my car right away, set my mind at ease- drained axle & filled with new grease right…read moreaway to allow us to continue our thousand mile road trip @ a SUPER reasonable price & didn't hold up our trip at all!!! SO APPRECIATIVE!!!!

We were on our way to grand canyon when we saw the check engine light. They looked at the car,…read morecorrected the issue and we were on our way within minutes. Great service and a very nice mechanic.

SURSIM USA INC: Tri-R Towing Tow did great…read moreservice,.polite,patient, fast,negotiable, respectful. I can tell 10+. Our truck was broken in Holbrook, AZ. We're from CA. Finding a good mechanic or service is a huge problem everywhere. So we decided to take the truck to California to our mechanic. We were advised to contact Tri-R Towing. We were lucky. This is a great company, Nick helped us get a truck out of Arizona. Very well built business. The truck driver, Anthony , turned out to be highly professional, and a very responsible driver who knows his work at a high level. Guys, if you are with Nick, then this means you are in a safe hands. Anthony Thank you for your excellent job. Nick, thank you for your help, thank you for your support!

We got stranded with an overheating car about 14 miles from Winslow. Tri-R Towing was very…read moreresponsive to my call and set-up the auto shop that I was having it towed. After the tow, they waited for us to get our luggage and dropped us off at the hotel. The driver let us get our pooch in the truck and we extremely nice and understanding of our situation. They took credit card payment which was extremely helpful. They made a bad situation less stressful. I would recommend them when you need a tow!

We have used Alvarez probably 5 times and each time they are friendly, prompt and efficient.read more

I usually use another local mechanic but they were unable to get me in until the end of the month…read more My friend swears by Alvarez so I called them. They got me in as soon as I arrived. I had had a code that indicates an issue with the catalytic converter. I had turned off the code but I asked them to check the car any. I also asked them to top off the Freon. The mechanics found a cabin filter that BADLY needed to be changed, but checked the other systems. I could overhear them and they found everything in order. I was charged for 1/2 hour of labor although I think they spe more tone than that giving me advice about a radio issue I asked them about. I also felt respected and felt no pressure to purchase anything extra. The new reception gal was also super. Overall I saw zero evidence cited by the negative reviews and I will be bringing my other car in to have them install a radio.

Good people. Gave me a flat rate, and even recommended an awesome mechanic. If I'm in the area in…read moretrouble, I'll call Camel Towing first.

Professional, and he worked fast and efficiently. I need more words for my review, so thank you…read moreSerna.

Winslow ford. Thought ahhh great they can fix the window quick. He spent 5 minutes to figure it…read moreneeds new switch. One hour later he tells me he is looking into getting replacement. So I guess it'll be interesting to see how much they want to charge me. Stay tuned. So the problem is not the service technician, it's the smartass parts guy. It would appear it is a waste of his time to look up my part. To bad. The owner, desk girl and service guy were nice. Maybe the owner should be made aware of this creep. Guess the other parts guy is looking it up. Sadly it takes one jerk to leave a bad taste in one's mouth for a business. The review is on the other staff. The jerk in parts get a tomato in the face. Guess owner needs to have a talk with him.