Totally rude, expected me to need financing which I don't, and wouldn't let me test drive. He was…read moreso rude I didn't even want to look at the cars I drove AN HOUR in the rain to come and see!

Bought the car of my dreams and salesman Ryan S helped me do it. Recommend them highly!read more

Terrible service never fixed the truck that I purchased new from them but charged me $4000 when I…read moretook it back they kept it 3 weeks and did nothing until I finally gave up and went and picked it up and took it somewhere else

This place has the worst customer service. The employees are rude and nasty and slow. When you go…read morein there, they treat you like you're an inconvenience for them to do their job. It's a joke. This place is ridiculous.

Is there a 0 star rating capability on here? My husband bought my son's FJ Cruiser there . Looks…read morelike a great ride BUT the frame is rusting into. They refuse to acknowledge this fact and keep saying that it drives okay and is Is there a 0 star rating capability on here? My husband bought my son's FJ Cruiser there . Looks like a great ride BUT the frame is rusting into. They refuse to acknowledge this fact and keep saying that it drives okay and is mechanicly sound. We found out when trying to get the AC unit fixed, the motor mounts and steering column are rusting into. The shop told us to refrain from driving it because it is a severe safety hazard and should have never been sold. My husband has tried numerous times to explain the problem to Nessia but she refuses to deal with it or accept it. They said they could replace the noisy CV joint and fix the AC. Now they are threatening to repo and put it on my husband's credit. My husband and son both have MD and can't deal with this stress. I am afraid they will sell this same life threatening vehicle again to some other unknowing buyer and that person could get seriously injured or die in that vehicle. Definitely buyer beware!

I've brought my truck in for servicing and to fixed a loud sound coming from engine area…read more Mechanics claimed to have fixed the problem. I got charged for a repair that wasn't fixed because as soon as I drove off the lot I heard the loud sound again. I brought it back and one of the senior technicians rode with me so he could hear the sound. He immediately stated it was the clutch fan. I paid for that repair and a couple of months later the sound returned. I brought my truck for that and to replace a Nitros Oxide Sensor. Over two days I called to check on the status, only to be stuck leaving messages. No one ever called me back. I eventually had to talk to a manager who got the service department rep call me. He told me the Nitros Oxcide Sensor needed to be replaced and that there was nothing wrong with the clutch fan. I decided to take my truck elsewhere. Bottom line these employees (mechanic and service department rep) are not proficient at their jobs.

This dealership is under new ownership called Patriot. They have a pretty good selection and…read moreawesome customer service! We had looked all day at trucks online and in the Tulsa area. We were getting discouraged with The shortages of trucks and high prices. My husband called this Patriot location in Pryor and asked if they had any 1 ton trucks available. We really appreciated a person answering the phone, instead of an automation. The salesman, Dalton, checked the lot and texted pictures of 3 trucks within minutes. We told him exactly what we thought was fair for our trade, what we thought the truck was worth, and he made it happen. While we waited for paperwork, he showed us around the remodel and told us about their expansion plans. This place has a small town feel, 100% customer service, transparency, and honesty. Since we had arrived only an hour before closing, we told them we could come back on Monday to do paperwork. They insisted that they didn't mind staying opened late for us and ended up being 2 hours after closing. We look forward to bringing it in for oil changes in the newly remodeled customer area and saying hi. We recommend this place for sure! Thank you Patriot for such a good experience.

If you can afford it, this is the place to get a classic car...read more

I came all the way from Detroit to buy this car, and everyone at D & J did a great job in making…read morethis purchase happen! At various times in the deal, we worked with four of the various family members to help gather information, do research, and then finalize the paperwork. They were all very friendly and went out of their way to provide things like extra photos to give me enough confidence to buy the plane ticket and come out to Joplin to seal the deal. Everyone knows that buying any used car can be a roll of the dice, but this is perhaps the first time that I have had zero disappointments in buying a second-hand vehicle from a dealer. Thank you again to D & J for making this a smooth and thoroughly enjoyable purchase experience -- and their lunch recommendation was great too!

Amazing experience, I can't tell you how incredibly well I was treated, and the genuine help I…read morereceived. I absolutely recommend.

An absolutely horrible experience. Agreed on a price, got the cash, and received the vehicle. Two…read morehours later a sales representative showed up at my workplace to let me know it was previously sold. THIS TURNED OUT TO BE A LIE. Later that afternoon I witnessed another buyer trading in another vehicle on my previous purchase. NOT TO BE TRUSTED!!!

I bought my car here over 3 years ago and they're a great dealership. Prices aren't through the…read moreroof, communication is great and they're really nice. Would buy from this dealership again

These are truly good honest people that run this car lot. I bought a car here a few weeks ago and…read morethey took such good care of me. Allen motors went above and beyond to help me get financed. I will recommend them to everyone i come in contact with!!

never us this company. they left us stranded for 2 hours and canceled and hung up on us.read more

Went through my insurance for a tow. They gave me the first ETA of 11-11:45am for pick up. 12pm…read more(noon) rolls around and I give them a call and ask for an updated ETA for them to give me another hour and they stated that they have no drivers to pick me up right now. Hour rolls by, no arrival. Call again and then they tell me it will probably be another hour. Another hour rolls around and they're nowhere to be seen. I call again and they said they didn't know and would call the driver. Finally they picked up my vehicle around 3pm. I hit a deer and my radiator broke and I needed a tow. Never again will I ever use this company and I will NEVER recommend this company. I waited from 10:00am to 3pm for a tow and then to not stay true to their word on when they'd be here.