I'm from Las Vegas, Nevada. Out here, we really only have a couple boat dealerships, and they…read moreup-charge the heck out of their boats.
My fiancé and I took to looking for a used boat online, and stumbled upon our boat now: a 2014 Axis A24 wakeboarding boat.
We came into contact with Casey Britt, who works there, just to ask some questions about the boat, etc.
Casey was more than helpful: took photos and videos of the boat, sent them to us, and took our calls whenever we wanted to ask more questions. I'd say that his customer service was a very big part of why we ended up buying a boat, even this boat specifically (keep in mind, this was a 55k purchase and I HAD NEVER EVEN SEEN THE BOAT!). Being in law enforcement, I would have never felt comfortable enough doing this if it wasn't for Casey.
Upon purchase of the boat, Casey had it washed, checked, and set for shipment. We got it out here a few days later and it was just as good as Casey had described. He had been truthful about some minor cosmetic issues, and honest about the condition of the boat in its entirety.
When it came to having all of the documents to title and register the boat (from AL to NV), this was a nightmare through our DMV and Dept. of Wildlife.. but Casey had our back once again and made even dealing with different, taxing (literally) government agencies that much more simple.
I'd absolutely recommend buying a boat from this dealership and through Casey specifically. He was knowledgeable, friendly, courteous and timely. I'm rarely satisfied with customer service and am usually left disappointed or annoyed.. but Casey and Skiers Marine set a new standard in service and attitude that is unmatched in sales.