I worked with Dan before when he was able to get tenants for my home which I have since sold. He partnered me up with his colleague Simone to find me a 1BDR apartment. Due to certain circumstances some landlords were reluctant to rent their places with me. However, Simone was relentless and was finally able to find an apartment for me. She kept me updated thru the whole process and was very professional. I highly recommend Dan and Simone to assist anyone with their real estate needs. Thanks again. read more

I don't even know where to start I've rented 5 different commercial spaces in my life, and nothing even came close to the horrid experience I had with RPM. First of all, the building I was in (219 Westchester Ave, Port Chester NY) was severely neglected. Things would break every other week, the elevator was a deathtrap, the heat only worked when it felt like it, the intercom was barely functional, and the list goes on & on. One time one of my neighbors' clients got trapped in the elevator for 30 minutes. She was screaming & panicking & everything. Super crazy situation. The company knew these things and dragged their feet as much as possible with solutions, which was very aggravating. Secondly when I moved into the space, much like the building itself, the space was in terrible condition. The walls had chipped paint everywhere, there were stains on the ceiling tiles & many more things were wrong with it. I reached out to the landlord about redoing these things and asked if he'd cover it (mainly the painting). His response was he'd give me a $500 concession to do the work, which for an 900 sqft space is very, very low. I denied and asked for more, in which he said "Instead of a concession you can just paint it now and then leave it that way when you leave, so that saves you from painting again." I agreed to this, painted the walls and later replaced the ceiling tiles (my tiles were a modern, sleek looking black ones). When the lease expired, he attempted to charge me to replace my tiles with white ones again, taking the money from my security deposit. I refused this, stating that I had permission to do the swap and there was no damage to the panels, it was just his personal preference. In response, RPM came up with an absolutely insane list of deductions for the space, somehow magically totaling $4,000, the entirety of my security deposit. Photos are attached showing this exchange. The funniest part is they charged me $2,806 for repainting, but would only offer me a $500 concession to do the work myself. That in my opinion speaks volumes on the ethics of RPM. Maybe even funnier than that is they still have the photos from my paint job and ceiling listed in their official renting photos on loopnet, despite ALL THIS MONEY they spent refurbishing the space. My advice: if you see anything represented by RPM Westchester, run for the hills. Also if you're already doing business with them, document everything. EVERYTHING. Paperwork & photos are necessary against a company like this. Lastly, if you find yourself in a similar situation as me, there are steps you can take to fight back. Do your research. There are several organizations that assist tenants in fighting back against companies like this. Some of these organizations include: - Westchester Courts where you can file claims (different monetary values need to be filed in different courts, do your research) - The NYS Attorney General's office (you can file complaints on their website) - The town / city building department (in my case, the Port Chester Code Enforcement Department) - The Westchester Consumer Protection Department - The Better Business Bureau - The Real Estate Licensing Board (NYS Dept. of State Division of Licensing) - U.S. Department of Housing and Urban Development (HUD, file under the Fair Housing Act if this applies to you) - Everything listed above, along with leaving reviews on platforms like google, yelp, zillow, apartments.com and anywhere else applicable. Do not do business with Real Property Management Westchester, or any company that behaves in this way. I filed my city court case against them a few days ago. I will update this review with the results. Last last thing, I left this same review on google, to which the owner replied threatening to charge with legal fees if I pursue this case against them. This is an intimidation tactic, as neither side is responsible for compensating legal fees in small claims. It's just another example of how this company attempted to retaliate against me and bully me into silence. read more

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This company deserves less than zero stars. They rented my family a severely neglected, uncared for house , and expect us to live in a construction zone and a nonstop state of repairs, while paying exorbitant rent. Frank Norwood has proven himself to be: 1) Dishonest: Prior to move in, Frank emailed me confirming that all windows and doors were in proper working order. (This was required in order to sign the lease). On my date of move-in, the front door lock did not work. In fact, it wasn't even installed properly, delaying our move-in by 3 days and causing us to have to stay at an AirBnB. 2) Unprofessional: It takes Frank DAYS to respond to respond to repair requests--there's always an excuse, and this applies any repairs--major or minor. 3) Irresponsible: Franks accepts ZERO responsibility/accountability for allowing health and safety hazards to go unresolved. 4) Lazy: There have been many issues with this home that if Frank would have taken the time, he would have found them and (hopefully) addressed them before renting the home and allowing a family to move in. Example: Frank didn't bother to note that this home has a septic tank (DUH- if there are no sewers on the road, then there's septic!). The septic backed up because it hadn't been pumped in 10-15 years, which led to a massive repair/construction. A little effort would have gone a long way. Frank consistently schedules appointments with vendors that either do not show up or show up very late; I've had to take personal time from work and rearrange my work and family schedules because the "property manager" has no regard for our time or convenience. RPM Westchester has breached the covenant of quiet enjoyment five times in the six months I have been here. They have zero regard for the noise going on for days at a time and how it disrupts our working and going to school from home arrangements. There are still a handful of repairs that have not been addressed since moving in; I have literally been forced, via non-action on the part of RPM Westchester, to hire contractors to address these issues. I signed a there year lease because I planned on staying here that long, but RPM Westchester has made that impossible. Upon receiving notification that I would be making repairs and deducting costs from the rent, I've received a barrage of emails from Frank that easily amount to harassment. I've made a formal complaint with the Board of Realtors and am looking at the reality of filing for constructive eviction and taking court action Doing Business with RPM Westchester (and especially Frank Norwood) has been nothing but I nightmare, and I recommend that anyone reading this take their housing needs anywhere else. I'd like to take a moment to share that Veronica is perfectly lovely and I believe she is the absolute best part of RPM Westchester :) read more

Frank and Dan are a great team. They effectively managed our property in Westchester whilst we were living overseas for five years, and they were easy to communicate with it on a number of nuanced and complex issues. I would strongly recommend RPM for a property management outfit without reservation. read more

This management company should be ashamed of themselves! Completely and totally UNPROFESSIONAL. They speak to you as if you are beneath them. My complex has been without gas for a month!! Each time we call for an update Dan makes it seem as if it's NO BIG DEAL! I have 2 children! It's not cheap having to eat out everyday!!! We were told we would be getting a credit towards our rent and of course that still hasn't happened and it's already the beginning of the month. (Rent is due) Dan feels since we have a roof over our head we shouldn't be complaining. It's sickening how he thinks not having gas for a month is OK. I'm disgusted and disappointed! I have lived in this apartment for 17 years and have NEVER had an issue until now. He doesn't care because he's not the one without gas! I bet if his family was without he'd have some compassion! Update: Dan it amazes me that you can reply to this and sound SO professional on a forum you know anyone can read yet the way you talk over the phone is condescending and unprofessional! I have to say you did a GREAT job TRYING to convince the public that you've done everything in your power to help the current situation when ALL of the tenants can disagree with these lies! This used to be a great place to live. Now with this management company it's a disgrace!! read more

I have lived in a rental unit in white plains for four yrs and Daniel Cantamessa and real property management has been the BEST landlord. The apartment was very updated and I rarely had any issues withing the past four yrs. If I did need a repair, Dan would send someone out thr very next day, and it was handled. It was very easy to pay rent using the online portal, where you could also request repairs. I needed my TV mounted and Dan was nice enough to find someone to mount my tv for me. I had to move out bc of a job opportunity, if not that, I wouldve stayed forever. Thank you for a wonderful four years. 5star all the way! read more

We have worked with Dan and Frank at RPM Westchester over the past 5 years both as a property managers and as a real estate agents. We have had a great experience working with them despite being on the other side of the world and having to manage the relationship remotely. They are professional, solution-minded and communicate effectively and their fees are very reasonable given the service they provide. Would highly recommend them! read more

Great management agency. We had a problem with our kitchen sink and within two hours everything was fixed. They are very efficient.

Dan and his team are one of the best property management companies I've ever worked with. They're extremely professional, friendly, and accommodating. I would absolutely want them to represent my properties, or rent from them in the future. Highly Recommend! read more

They have been managing my house in Westchester for the last four years as I moved out of NY area. My experience with them was extraordinary. They always respnded to any question I had very promptly, they took complete care of the whole process and I never had to worry about anything. I cant stress enough how important that is when you are far away. You really need someone you can trust and I found that in Dan's company Before selling my house I really wanted to thank for this superb service. Thanks a lot read more

We've been working with Dan since the beginning of Real Property Westchester - for the last 7+ years. We found him as we were moving out of state and needed someone to manage our property for us. He has been great the whole way through and has given us peace of mind since we can't be nearby. He has always been prompt with communication, gave informative advice when we needed it, and always put our needs first. He was quick to pick up on what our priorities were and managed our property accordingly keeping us informed all the way. He also did a great job mediating with our prickly Co-op board when needed. We could not have asked for a better management company! read more

This property management is the worst of all the businesses in this region. I have remained a loyal tenant -never late on rents and have made numerous referrals. However when it came to the end of my lease and the final inspection was done they made up some ridiculous nonsensical "damages" and pretty much swallowed all my deposit of $3000. I'm extremely disappointed at their lack of professionalism and will do everything in my power to ensure that other future tenants around the Westchester county do not have a disastrous experience as mine by doing business with Dan from RPM. read more

Real Property Management Westchester is an extremely knowledgeable management company. They handle everything and are there to guide you throughout the entire process. Their response time is impressive and you never feel like a number, rather like a valued client whose best interest is always top priority. I just rented out a property and Real Property Management made the process seamless and easy. Dan and the staff are wonderful. read more

Frank, Dan, and RPM have been a great management agency to work with. Every time we have had an issue they have responded quickly. Thank you RPM for making our lives easier! Please continue with the great service! read more

I had a great experience with RPM and Dan. I would highly recommend using them to anybody. Every interaction I had with them was pleasant and they were super helpful and professional. read more

I don't know where to start to say how pleased we are with Daniel Cantamessa from RPM and Yelp. My family had to relocate in a hurry this year. We found out in June that we had to leave in September!!! Renting our house in such a short time frame was a big issue. I am not sure why we had the idea to look into RE management companies (probably because i am an asset manager). RPM came up on yelp with great reviews so I contacted them. Dan answered and the next day was visiting my house. Hocus Pocus 10 days later my house was rented! Dan is the real deal. He is nice, fast and knows his stuff very well. The paperwork with them was also a great experience. I normally don't write reviews (no time) but Dan really earned it. Thanks again. read more

Dan has done a really good job communicating and helping me manage the rental of my condo. He is very responsive and serious about his job. I trust Dan on his knowledge and his dedication. I am still a loyal customer and will continue to work with Dan on my future rentals. read more

I have been so blessed with Real Property Management from the moment I've spoken with Dan to view my apartment. From the paperwork and including all the logistics, everything was seamless. I've since moved in and still to this day, the professionalism, cordialness, and responsive times to address any issues that may arise is so remarkable. I have never rented an apartment with a management company that was so on point and so very diligent. Hands down, amazing management company! read more

We have a property under management by Dan and his team for three years. We are very impressed by his professionalism, knowledge and responsiveness. He always offers options, suggestions and his rationale to help us make the decision. We know we can count on him to take care of the tenant and our property. Last winter our heater was broken. He immediately sent in a few portable ones to help the tenant while contacting us for a solution. After failing to repair the heater, he recommended us to replace the boiler. During the whole process, he was responsive to the tenant's needs and actively looking for a resolution that can stroke the balance between the tenant's needs and our needs. In the most recent case, the property's basement was flooded due to a broken pump. He notified and got his contractor in to replace the old and redo the floor after getting the permission from us. The whole process was transparent and carefree. We truly appreciate his services and look forward to continuing the partnership. read more