When the Dr. called in a prescription for pickup the pharmacy dept said they had no record of it…read more Checked with the Dr. office, they said it was called in but no one answered and the prescription was put on voice mail. Went back in and they said no one had checked the voice mail. They then checked and it was on the voice mail.

They keep messing up my prescription. Every month they send it to New Jersey where I cant go that…read morefar to get my prescription since I live in North Carolina. They have to spend time, every month, fixing it so I can get my refills. They been doing this 3 times now. I can see once but three times so far? It only gets worse: they said my script is ready for pickup. But then I pick it up and they tell me "oh insurance wont pay for it until its the 27th of the month". Um, you said it was ready for pickup up. Why are you telling me I cant pick it up after driving to pick it up? I think they are puposely doing this so ill transfer to a different pharmacy. There cannot be any other explanation for their blatant incompetence. Im tired of them

I transferred my prescriptions during a visit to New Bern. Transfers so easy. They did it all…read more They got my prescriptions to me right away... Friendly and welcoming. Loved it and will return!

I really like going to this pharmacy because there is basically no wait and they have a drive thru!…read moreI walked in right before closing and got my prescription filled. I apologized for being last minute but the pharmacist told me to call next time if I was late and they'd wait for me! I have been using them ever since! They are very friendly,and seem to care about their customers. I just really like the convenience of pulling straight up to the door and getting back in my car with my medicine in 10 minutes or less.

I absolutely love this pharmacy! The staff is very friendly and the pharmacist is always helpful…read moreand accommodating. When you walk in you feel as though everyone is one big family. I wouldn't go anywhere else !

What a monster. That's what one thinks of when one thinks of the head pharmacist at this so called…read moreestablishment. How I wish I had looked on Google and Yelp before trying to give them my business because I would have spotted all of the 1-star reviews, most of them singling out the male pharmacist with glasses, one of the rudest, most egotistical, unprofessional trouble makers you are ever to encounter. In earlier times he would be challenged to a duel for his egregious behavior. Instead he stands behind his counter and yells at customers! He snaps at them, "I don't care about bad reviews." And he is racking up plenty of those bad reviews as a direct result of his insolent and impudent behavior. Do you ever watch videos on youtube where a police officer deliberately escalates a situation, doing everything in his power to create anger and cause a problem? That's what you will experience at Trent East Pharmacy. Don't take my word for it. Look up all of the negative reviews. The owner of this establishment is the obnoxious "Karen" of pharmacists. Understand this; all he had to do to calm everything down was be nice and say, "Look, I am sorry for the misunderstanding." THAT'S IT! That is ALL he had to do, but instead he chose to be arrogant and push a customer to the absolute breaking point. He chose to push a customer so far that he threw up his hands and said, "I'd rather go back to Wal-Mart than deal with you!" I cannot stand going to the mad house of Wal-Mart, but I can say this about their pharmacy: the staff are exceptionally professional and never rude. Never, ever.

The pharmacy is never available to take calls. They only want to do everything over an app. What…read morehas happened to customer service? They haven't had on hand medications for neither myself or my husband, after we visited the Dr's office. It takes them hours to fill a prescription. I Don't like that the Humana Military has chosen CVS as the new pharmacy for the military family! minus -1 star!

Awful! Stopped in on Friday for my prescription. Told to come back Saturday. It's is now Tuesday…read moreand still not ready. Very incompetent people. Just monotone excuses and not listening. Awful!

Was not impressed. The prescription could have been filled quicker. They would be my third choice.read more

I was having trouble learning how to use a new medical accessory I was directed to use. One of the…read morePhysician Assistants that I talked to recommended that I call Trey at Realo Drug on Commerce Ave. Wow, better service than I got anyplace else with my need for a discrete and personal medical product. They had a private fitting room, and a delightful young lady named "Q" showed my wife and I how to remove the old device,and insert a better one than I left the hospital with. Thanks Realm and all of you staff.

Fast, friendly and non judgmental. Always very sociable and fast with my order. Best cash prices…read morearound for people withput insurance. I see a long relationship between them and I. Highly recommend.