My Condo Association resigned a second time with ejf Financials only. The services fell short with…read moregeneral contract obligations...so we resigned a third time for remote full service yet still fell short. I believe there's not enough trained workers and overloaded with too many clients not be answered

Even one star is too good for EJF. My co-op hired a management company that immediately made the…read morecomplex go downhill. Within a year, we went from being profitable to being a distressed property. After we got rid of them, I thought anyone would be several steps up, but EJF proved me very wrong. They are several flights down into the abyss. Despite co-op members' constant, valid complaints and efforts to rid ourselves of this plague, our board seems to be under their spell, as they were with the other mismanagement company. EJF has different outfits within their company that don't communicate. You never know if you're calling the right people to handle the problems they foist on you. Their customer support is outsourced overseas and has no idea of the needs of our community. You're likely to get several wrong answers before you find someone that has a clue about your problem. Also, by the time they nickel and dime the co-op for every little thing, we could have hired a company that provided full service for far less. Despite their inability to handle the complexities of our co-op, my biggest problem with EJF is the fact that they try to exploit the vulnerabilities of artificially distressed properties they manage. When a management company tries to buy the property they mismanage, that's a conflict of interest. Full stop. End of argument. Steer clear. Don't let your co-op, condo or HOA get caught up in this racket. Board members of four other complexes they manage in my area have related horror stories of their dealings with EJF and the difficulty members faced getting their boards to terminate them.

great service handled a small escrow issue very well . would…read moreuse again in a minute. it could have gone south quickly

I learned of Avenue Settlement through a recommendation and was very pleased with their service…read more David and team were professional, helpful, friendly, and very responsive. They helped us with necessary paperwork that provided tax advantages we weren't previously aware of. Everything went smoothly and without a hitch.

I did four real estate deals with Coldwell Banker Capitol Hill in the past two years and have one…read morepending currently. I mentioned this because I think that it established my credibility to critique this brokerage firm given the number of transactions I have done with them. I had a great agent who was with them and he handled the first three transactions I had with them. Unfortunately, he decided to pursue another career less than a year ago and another two real estate agents took over from him (Jeanne and Phil). Even since these two agents took over, my experience with the quality of service and responsiveness has changed dramatically. With the sale of my condo, I had several issues including non responsiveness once a contract was ratified, last minute notification of appraisal, lack of follow through of some of the home inspection items. Then with my pending purchase of a new home, these two agents did not track the various important dates that I had to remember, they didn't notify the builder of my current email address, they were not forthcoming on whether they would be accompanying me on some of the required meetings, they also did not proactively follow up with the builder on my settlement date. Then I decided to email their broker to have him address the issues. He did not respond to me until after I sent him my third follow-up email. He then claimed that his agents provided me good service and have met their obligations. He chose to overlook his agents' shortcoming and did not make an effort to address the issues objectively. All he cared about was to keep his commission. I am a firm believer of rewarding people's good work and have worked with several great agents over the years. I know that the level of service I have received from these two real estate agents at Coldwell Banker Capitol Hill did not meet the basic standards required of real estate agents. Furthermore, the way the broker handled my complaint was another reflection of the lack of professionalism and unacceptable customer service level of this brokerage firm. I would never do business with them again and I will do everything I could to make sure that others know the truth so that they would not have to experience the same thing as I have.

Darrin Davis' professionalism and diligence are two of his greatest assets. A well-experienced…read morerealtor like him makes finding the home of your choice much easier. I recommend Anacostia River Realty to any potential buyers. Glen Rushing

I contacted Anacostia River Realty first because I knew the specialized in my neighborhood of DC,…read moreHillcrest. They not only got me home sold quickly, but also secured a price that exceeded my expectations! I a grateful for their professional service and will definitely recommend them to others in the future.

I only have experience working with Martin Weldon. He was my buying agent…read more He was knowledgeable, down to earth, honest, and answered calls, texts and emails, at all hours. Is he perfect? No. We had a difficult transaction, but I've purchased a home multiple times and honestly think he was my favorite yet. I strongly recommend using him.

I feel like I could repeat a previous review. We bought a house that was developed and sold by the…read moreMenkiti group. They took so long to respond to anything. It started with contract negotiations and continued while under contract. If we didn't love the house so much we would have bailed. If you buy one of their houses, be prepared to wait at least 24 hours before you hear back about anything. They had 5 weeks to address inspection and other items per the contract and were working until an hour before closing to get it done. I will say the construction is well done. They were great getting to the 95% mark, but made it very difficult to get to that 100% completion point.

Terrible service. Disrespectful to homeowners. They hang up on phone calls and don't answer emails…read more They arrange payments with plumbing companies without confirming with the homeowner what actually happened. When I asked for an explanation for what I'm paying for on the invoice, they didn't give me one. The company didn't either, because they say they were hired by Gordon James, but guess who pays the bill?

11 October 2024 - I hope the company responds so I can revise this review in the future…read more My relationship with Gordon James *was* great for 12 years! As soon as I planned to sell my investment property and was no longer a revenue source for them, the support and willingness to engage with me disappeared. This has created numerous headaches as I plan to sell my rental property. 1) The company accepted a tenant-cleaned property, but still told me they would be charging the tenant for a move-out cleaning. When the tenant complained about the withheld deposit - the company refuses to acknowledge that they told me *in writing* that the $690 cleaning would be charged to the deposit. Now I owe the tenant another $690. 2) The company mailed the keys and garage door openers to my realtor. The package is lost and was not insured by the company. Now they simply suggest filing a "missing package" request and are not willing to accept responsibility for replacing the items that I entrusted to them. 3) Besides from one phone call, all communication is over email, which is creating delays in resolving these issues, leading the former tenant to threaten legal action against me. The company is not taking ownership of any of the issues that were caused by their miscommunication or negligence. Be careful!

Lived in an apartment at in DC. All units are excessively rat infested, and of course there are…read moreroaches. Once there was a carbon dioxide leak in the building, the property manager was angry and told me that the fire fighters were wrong to turn off the gas, and that the fire fighters didn't know what they were doing. I'm sure the positive reviews are company employees, and family members. This company strictly cares about the bottom line, not the families that occupy their overpriced units.

Customer service is great! However, I spent 6 years in a basement apartment with non stop bugs,…read more(I've experienced 8 different species of bugs, in my unit) MICE !!! Re occurring dust and DIRT , cock roaches out side of my apartment door. Dealt with occasional floods from storms and neighbors leaving there water on :/. It has always been a complete mess to deal with. The amenities could be a lot better and I believe they could've kept my building a lot cleaner. Glad to finally say my nightmare is over.

I loved working with Tina! Very professional, and she…read moreresponded fast, love the quality of the pictures they're wonderful! She made me feel very comfortable and relaxed. was a great experience. I highly recommend her.

I give Tina my highest possible recommendation! I've never worked with a photographer so talented…read moreor attuned to the needs of her clients. We first engaged Tina to take headshots that our daughter needed for school applications. Despite a VERY short turnaround time, Tina was able to bring her into the studio and get the perfect shot. Tina talked to her about what she was looking for, got her comfortable with being photographed, and -- literally the same day -- produced several dozen proofs for us to review and select from. The end result was a series of absolutely dazzling photos that were exactly what my daughter needed (and came at an extremely reasonable price). Thank you again, Tina for so quickly producing such spectacular results!

They built our condo. Not bad. But they didn't connect some underground pipes to the water or sewer…read moresystem. They left exposed pipes under our home, so our bathtub downstairs flooded the crawl space. They seem to have denied responsibility and have continued to ignore requests to repair these pipes and the related damage. Their contractors almost always flake or are late when they even bother to agree to show up. Then, when they arrive, they demur and pretend not to realize the plain issues they see. They're also quite rude. They left a Washington Gas account open at our new address for more than a year and repeatedly refused to call Washington Gas to cancel it. So, my wife had to do it for them instead. All the while, the people in the M Squared offices dismissively claimed they had nothing to do with it. In closing, condo builders like M Squared are a dime a dozen. And other ones might not do shoddy work and treat you poorly. So take a chance with one of them instead.

I know the rental market may be competitive but be seriously warned renting through M squared…read more Usually I give at least a 2 star review but with them trying to screw us over at every turn, it had to be a 1 star. Starting off the list: 1) They allowed our AC/Heat to stay broken in the dead of summer for 5 months. The only reason they fixed it was because we said we were moving out. They said it was our fault, that we didn't change the filters, but we had proof that they were changed. And the technician told them explicitly to replace the blower the first time he came to fix the AC. Luckily we left before it got too cold. 2) The paint they used on the walls was very cheap and cracked very easily. Leading to them taking a large chunk out of our security deposit because they had to double paint. Apparently $3300 is how much it costs to paint 1 floor of a house with cheap paint. 3) They raised our rent $300 at the start of the pandemic before it became illegal. $200 extra for month to month and $100 for an annual rent raise. 4) They offered us the parking space in the back but then took it out from under us to sell the downstairs unit. 5) The house had mice when we first moved in. 3 of them within a month span before we finally found and patched up the hole. But I will say this is common with DC houses so not their fault. Unfortunately they let landlords walk all over their renters and refuse to fix problems. Especially in old houses that are bound to have issues. They use the fact that renters don't want the expenditure of taking action in court so they make every excuse to squeeze you. Absolutely the worst experience we've had renting in the 10 years we've been renting apartments/houses.