1. Realty ONE Group Complete

1. Realty ONE Group Complete

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Sacramento, CA

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Realty ONE Group Complete

3.0 (2 reviews)
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Lyon Real Estate - Natomas

Lyon Real Estate - Natomas

(20 reviews)

Natomas

I AM OFFICIALLY A HOME OWNER!! Woohoo!!…read more If you own a house, than you already know how stressful the process is. BUT Tong made the process so much easier, always answering my questions and researched my concerns. Thank you Tong for your knowledge, your patience and your advice. I am super appreciative of how Tong educated me on the housing market. He was never a pushy sales agent, he showed me houses and the one thing he said, "don't look for a deal, buy a house you love" and that's what I did with Tong's help! Not only does Tong know so much about the housing market, he is personable and honest. I couldn't be more happier with my "home, sweet home" Thank you Tong and Lyon Real Estate!

My uncle Rod Bouvia, an agent of Lyon, is the reason we went here. It was a huge mistake. Our first…read moreconsideration he wanted us to complete an offer on a home we liked, because of the school district for our kid. When we found out the home was incorrectly listed online and not part of the desired district he wanted us to continue on in the hope we get in from the wait list, 3 years from now. The next home was listed at 40k above our acceptable limit. When we submitted our offer at a lower amount the seller counter was only 5k less than asking. Rod's response was to consider moving fwd but never helped us to make a counter despite knowing our max limit. Our final choice was met with all kinds of issues. The highlights involved going AWOL on our communications for 2 weeks after our offer was accepted. Not to mention we did our own counter negotiation because he suggested we dont do a home inspection and accept as-is. When the inspection time came he failed to get the inspector access and rescheduled it for 4 days later without telling us, just a few days before our acceptance deadline. By the time we recieved our inspection results we had less than 24 hours to review and accept the home, Fyi, we were out of state on vacation. Due to the lack of communication we never received enough time to follow through with additional inspections, nor advised we could request extensions. Needless to say the concerns in the inspection turned out to be large issues, like plumbing. I believe we uncovered several thousand dollars worth of issues after the fact that should have been negotiated, should we had a proper agent. To sum up, Rod's concern was his own money, as all he ever did was want us to close. He couldnt even use his own office software properly causing DOZENS of revisions. He even backed out of the deal we made, before seeing any houses, to return some of his closing funds. He lied about not agreeing to it and he was shown several emails indicating he greed. His response was to lie about a made up phone call saying my wife decided to give back the funds just days before our closing. Rod also reached out to our lendor during the closing process and made a lengthy defamatory statement about my wife. Luckily it was shared with us. It's as if Rod was trying to sabotage our loan because we didnt use his guy, who was much higher in points. Rod's boss, Gary Bradley, response was a course of several weeks worth of meetings with Rod pleading to return the money he agreed to. His boss also acknowledged several grave errors and issues with performance. However, since the closing occurred and he received his share, Lyon claims they could no longer enforce anything, other than ask he return the agreed funds. Gary has given me the impression only suing Lyon will get me what we deserve back.

LuAnn Shikasho - eXp Realty

LuAnn Shikasho - eXp Realty

(157 reviews)

As first time homebuyers, the entire process felt extremely daunting, but LuAnn took amazing care…read moreof us throughout. It was really helpful for us to chat with different agents to get a sense of who felt like the right person to work with, and we're so glad to have gotten in touch with LuAnn. She clearly loves doing this job and isn't afraid to give you her two cents based on her years of experience. It's also so obvious that she loves the negotiating process, which was perfect for us since that was the part that filled us with the most dread. Despite a lot of competing offers on the home we wanted, LuAnn got our offer accepted before the showing weekend was even over. If we were ever to need an agent again, we would absolutely reach out to LuAnn. She has a competent team supporting her and a lot of resources set up and ready to go so that she can spend her time on the things that matter - keeping in close contact with us, keeping us updated when things happen, and jumping in at crunch time when people and processes the extra push.

Amazing experience! Luann helped us purchase a house that was in our ideal location, size and price…read morerange - we toured, put in an offer, and went into escrow all in the span of 24hrs! The more we learned about the house, the more it exceeded our expectations. She led us through the whole process and made it easy for us. We appreciate her timely and clear communication, and how she hustled to help us make such a big and important purchase! Thank you Luann and team!!

Realty ONE Group Complete - realestatesvcs - Updated July 2026

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