Sam did an amazing job educating me on the type of extensions that were best for my hair type. She…read morematched the color perfectly. I would highly recommend this salon.

Sam and her new addition Marie were amazing. Sam took the time to go over options for my install…read more She corrected my colour, treated my badly damaged hair with olaplex. Marie did a invisable weft install. Her attention to detail is impeccable. Perfect install with no tension stress. I don't even feel the rows in my hair. Great addition to Sam's team.

Kate is really gifted. My color was trash from a botched grey fade at a different salon and she…read moreworked magic on the color and texture. She also gave me a great cut that will be super easy to wear natural or blow dry. I'll be back for sure. I also loved that she explained all the products and what they do, and gave me some tips for making sure the color lasts.

This salon is new and beautiful…read more I booked a root touch-up and face-framing highlights (money piece) and brought clear inspiration photos, including photos of my own previous color. I specifically requested warm tones (no ash), soft placement, and a root smudge for a natural blend. While the root touch-up was completed as expected, the highlight result did not reflect the consultation. The placement extended beyond face-framing, the tone was significantly brighter and streakier than requested, and the root smudge was initially missed. An owner was even sent over during the service to assess the issue (even though I was not complaining), and corrective toning was attempted. Because I do not live locally and am in town temporarily assisting my father with medical treatments, I requested a partial refund (under $100) for only the highlight portion of the service. Important to note that I did not even ask for a refund of the gracious 20% tip I provided even with the poor result. The salon instead declined my polite request (that included photos for reference). The same request I was encouraged to send by the nice gentleman who came over during the service as I ended up being there for 4 hours as she attempted to correct the issues. In their written response, the salon owner: * Emphasized that corrective steps were performed "at no charge" as though this was some type of consolation I should be grateful for. (Should a client have to pay for corrective services if the issue was due to the stylist error?) * Referenced my prior hair color history as a contributing factor. (Shifting blame to a client instead of taking responsibility) * Noted that the stylist is a newly promoted junior stylist who is "learning." (I value opportunities to help others learn but when paying $200 for a simple service, a result is expected even if that the stylist is still in learning mode. If that doesn't happen, the blame doesn't go to the client for booking a junior stylist.) * Offered a future adjustment appointment with the same stylist while being advised by the owner or credit instead of addressing the refund request as owner was already aware I reside in Texas and was only here temporarily. I believe clients should not be responsible for subsidizing a learning curve or navigating blame explanations when the result does not match the agreed consultation. The stylist was kind, but both the outcome and the resolution process were disappointing. I would have even left a great review if they had done the right thing as I know mistakes happen. But how a company treats their clients in these moments speaks volumes. ********Update in response to owner ******** Thank you for your response. I'd like to clarify a few points. At no point did I make threats. I requested a partial refund for a specific portion of the service (the face-framing highlight) that did not align with what was discussed or shown in my reference photos. My request was under $100 and focused only on that portion. While I did not raise concerns during checkout, that does not negate the outcome and the gentleman is the one who encouraged me to reach out to you as he knew the result was undesirable. Tipping is customary and not an indication that expectations were met. I booked same-day based on availability. Regardless of experience level, the expectation remains that the result reasonably reflects the agreed-upon placement and tone. My feedback is about the outcome, not the individual. The mention of prior color in my hair was discussed during consultation and is a standard consideration in color services. It does not change the visible difference between what was requested and the final result. I have included photos of both the inspiration and the result so others can make their own informed assessment. I also have full email correspondence (that I can share here) documenting my attempt to resolve this privately and respectfully. I stand by my experience and the information I've shared. Wishing your team the best moving forward.

Elizabeth is incredible! A true hair artist! She always does a fantastic job with my color and…read morestyles. Short hair, long hair, blond or brunette, I have had them all and will only trust her to change up my look.

I love Elizabeth! She has been doing my hair for about 3 years, ever since I moved to Ft. Myers…read more She definitely knows her craft! She is a great color specialist and I have never been disappointed with her cuts! You are missing out if you don't have her do your next color or style!

My first visit to the salon. Danielle was my stylist! What a fantastic experience! I had a foil…read moreand cut. She did the color absolutely perfectly! The cut was great also. She has a great personality and the salon was awesome! I have found my stylist! Thank you Danielle!

I was visiting Florida and needed color touch up. wow, perfect match. very Happy with attention to…read moredetails, comfort, polite, & reasonable price

Susan is great! She really takes the time to get to know you and understand what you want. She gave…read moremy daughter a beautiful haircut with soft highlights that were very flattering on her. Susan colored and cut my hair and did a great job! Susan is awesome! I was very happy with her service!

This is the absolute best Groupon find ever. I have been coming to this salon now for almost a…read moreyear, for multiple cuts and balayage, and I couldn't be happier. Susan does a great job of listening to what you want and then taking it to the next level with her creative hair artistry. I get compliments for weeks after on the color and cut. It's a little out of the way for me to come here but it's so worth the time to get luscious locks from a pro. Everyone at the salon is super friendly and it's ultra clean and cute. I also love the products she has recommended to me, all well worth it. You won't be disappointed if you go to Susan for sure!!

Love her, the best color and cut I have ever gotten! She knows her stuff! Highly recommend!read more

Karyn is fantastic and fixed my damaged hair that was cut incorrect tly and colored badly! Thank…read moreyou Karyn!! I'll always go to Karyn!

This girl really knows how to give everyone individual service. If you are looking for special…read moreattention to detail and close up attention to your needs she will give you what you need. Male or female she does it all. Takes good pictures and videos too to show you what she can do. Checkout her social media and make an appointment she will make sure you are happy. I can't say enough about the way she works it, everyone I know has been pleased by her performance. Enjoy using her for her skills, she has worked hard at it and it shows. She can do whatever you want, ask and you shall receive.

I booked Sam for hair tinsels and I am beyond happy with the service! She is so sweet and…read moreprofessional. My hair looked beautiful, lots of compliments and I highly recommend her! Love love love everything about my hair tinsel experience! Thank you Sam for uplifting my spirit and making my hair sparkle !

I have booked Sam twice now within the last 6 months.... First was for my best friend's wedding,…read morewhere Sam did both her hair and makeup but also mine. She was prompt, super fun, amazingly talented, and very professional. Bride and I were both VERY impressed. Sam goes the extra mile. EVERYTIME! After having such an incredible experience with Sam, I inquired with her if she would be able to do makeup/glam class for me, my sister, and mom who were in town visiting. Once again, Sam did not disappoint! Initially we provided pictures of our current makeup, pictures of us, and Sam did the rest. She was able to curate a makeup shopping list for us- which we would use in the class. (Day of) She went through an extremely detailed (but easy to use) step by step booklet (which we go to keep for reference of the notes we took!), followed by doing my mothers makeup using the modular steps provided and showing us how to do everything- and why! Once my mother (the model) was done, my sister and I went step by step through all while Sam coached us and corrected or suggested different techniques! Not only is Sam kind, super fun, and spunky, she is also such a patient teacher and skilled artist!!!! My sister is also special needs- which sometimes results in learning to take a little longer, but SAM WAS A PRO!!!! She gently guided all of us and we all came away from our class well equipped to GLAM with confidence everyday!!! CANNOT recommend this amazing women and artist enough. I will be booking more events and classes with her in the near future. Such a gem!