So clean and the personnel are so kind and helpful even when you have a problem with a lock !read more

Update: As you can see from the response below, they don't…read moreactually have a desire to correct the problem or be customer-focused. Just excuses. Original Review: My bill just doubled without notice and this location has refused to adjust this month's auto-bill in ANY way. FULL REVIEW: I have been with the Extra Space location in Bedford for over a year, and have been a prior customer over the years. Today is 7/15, upon receiving my credit card bill I noticed my storage bill literally DOUBLED on 7/1. I immediately called. They claim they mailed a single rate increase notice via USPS. The location has refused to adjust my bill for this month in any way. They have my email address and phone number. I frequently recieve texts and emails from them, but they only send a single postcard to notify customers of rate increases. This is a horrible business practice, it's shameful, and I believe intentional. They have so many ways to notify customers yet they choose the method that is the least reliable and least trackable. As this was a rate increase and I contacted them immediately you'd think they would/could work with me and make a single adjustment for one month.

I've been w several Storage Companies through the years for my businesses until US storage centers…read moreon Golden Triangle. I won't go anywhere else. It's cheaper than maintaining a huge warehouse. Greg is easy to work with & the facility is always clean & well maintained & pricing is good. I've never had any problems and I've had at least six different storage buildings through the years. Great place!!

Gregory is very nice. However the rent has gone up over $200 in a year. I was charged for insurance…read more($15) a month when I already have insurance and never got credit! I'm forced to look for something else!

I understand the free 2nd mth now - must be a bait 'n switch. It would be great if income…read moreincreased as these prices increase.

I've had a unit at this location for over a year, I was un happy from day one but because of the…read morepandemic many people were putting things In Storage and being evicted from homes their the selection of storage locations was very limited. I rented it anyways and since I have had an increase In Rent 2x .. management is far from nice . They threaten to charge you for putting garbage in the dumpster, holding the door or elevator open or having drinks in the building. It's HOT I NEED A DRINK TO KEEP ME FROM PASSING OUT! But they will charge you !! Supposedly under new management now BUT SHE is even worse than the one before! THE ATTITUDE AND LACK OF WANTING TO WORK is ridiculous!! She won't even look up info on the computer that's how bad she doesn't want to work! Seems lazy and unprofessional to be the store manager . If my 10x10 wasn't full and we weren't in The middle of a extremely hot summer I would gather my belongings and never deal with them again.. save yourself before renting DONT RENT HERE!! UPDATE ::: this place is still the worst after speaking to the district manager twice and store manager many times I am still in happy. It's always something with them!! Never answering phones never in the office .. it's 3:15pm right now sign on the door says be back at 3pm I've been here since 2pm... sooooo not sure why you have business hours 9am-6pm if you close at whatever time for however long . This is not the first time and I am more than positive it won't be the last. So disappointed! Yet another update !!! Another disappointment from this location. I do wAnna start with the attitudes in the office have gotten much better since the other location is now managing this location but I was highly disappointed this morning when I pulled up to access my storage and there is a sign saying no electricity. I checked the neighbor buildings and all are running. I live pretty far from this location so to drive here and see this is highly disappointing. Why could we not be emailed, we are emailed when the rent goes up, when we are late ? So I'm in parking lot to write this when the old rude manager seems to still be here walked up to me with her wonderful attitude that she gives rolling her eyes . She said it's been off for two days and didn't tell anyone not even corporate cause they had no idea when I called . I asked if she had called electric company for an eta .. she rolled her eyes and walked away. Then came back and said why wouldn't I have not called . This was the last straw I'm moving out as soon as y'all can get the bills paid here ! This manager has no business being a manger or in customer service AT ALL !!!

Texas Storage Center was such a great experience. We decided our storage unit right away, easy…read moreonline payments, and easy move out requests. We would use Texas Storage again if needed! 10/10!

By far the best storage facility I have ever used, It is remarkably clean and tidy, and I always…read morefeel secure there. Last night, with a quick, simple phone call they offered me two units as backup/overflow in the event I couldn't fit everything into my existing unit. Great folks and great facility.

Taylor is fantastic she is very understanding and has great communication and is always so nice and…read moreprofessional I definitely recommend this place to anyone who is looking for a storage place! Also it's super clean in and they have A/C units and non A/C units!

Great place but buyer beware if YOU ARE NOT ON THE WEST LOT YOU WONT BE ALLOWED TO USE THE RV WASH…read moreSTATION! I pay $220 a month but since I'm in the east lot nope sorry you can't use the facility even though it's under the same ownership! Get rid of this one rule 5 stars but unfortunately for now it's a 1 star storage place

This is still a Great place to keep my trailer. I like the RV wash station. It has a dump station,…read morefresh water, air hose, security and peace of mind. Like this place.

This is one of the last few decent storage places to rent from!! The office folks are always super…read morenice and helpful! And they have amazing rates as well!

Great value. Used for 18 months. Never had a problem with the management. Units are available at…read moreall time. I've seen empty units being cleaned and the doors being oiled so they are maintaining units are all times.

Definitely recommend! AJ is super friendly and knowledgeable! He helped me tour the unit sites to…read morefind the one that fits my needs. The facility is super clean and efficient!