Negative stars would be generous.
I wanted to be proactive about my recovery, and thought that a rehab center would be the way to go. My rationale was that I thought I could afford a nice place, since my insurance is good, and i could afford to pay for some of it out of pocket.
Recovery unplugged advertises itself as a caring, modern, comfortable, safe place, with quality care and amenities. I actually packed a swimsuit, because I thought there would be a pool. HA!
The staff were rude, unhelpful, unprofessional, and incompetent. No corner of the facility resembled the photos I had seen. When I commented on this, one employee laughed and said "none of them do."
When I asked to leave, I was at first told that the decision wasn't upto me, even though I'd never to my knowledge signed anything surrendering this power.
The walls had little stains all over them. My blanket had a hole in it, and the nightstand was covered in scratches, to the point that I'm sure a thrift store would not have accepted it.
I wasn't given a copy of my patient rights. They drew blood from the back of my hand without telling me why or informing me that I had a right to refuse, at which point I became so frightened by the whole situation that i began to hyperventilate and then threw up. The nurse's office was dirty as well, and when I said so, there was no reaction from the staff, as if this was of no concern to them whatsoever. My clothes, phone and keys were taken away, without prior warning or explanation, and I was pressured to sign things I didn't fully understand, and was not allowed to read for myself. My room mate complained that another patient had punched her in the face and threatened to kill her dog. Another patient's Pitt bull had attacked someone. I was honestly terrified that they would not let me leave. When I finally did leave, they notified my mother that I had been there, despite that I had told them multiple times that she was unaware of my drug problem and that they should only contact her in an emergency, which they promised multiple times would be the case.
They were rude to her as well, told her I had left to go use drugs, and then hung up on her. I don't think one dime has been spent on upkeep on the property in at least a decade. The food was not edible. I was as polite as possible to everyone, and was treated like dirt. Most of the staff seemed too young, and the neighborhood was run-down. People had warned me that there were places out there that were total scams, but I thought from the way that recovery unplugged represented itself that it would be a resort-type experience.
I am extremely unlikely to pursue another residential detox program. Most of the patients looked like felons, and were miserable.
I stayed only 8 hours, and would have left sooner, if given the chance. I felt extremely unsafe. It was truly a traumatizing experience. Please, please, do not go here or send anyone you care about to this place. The best I can say of it is that it might be slightly better than jail.
This place will definitely unplug your recovery. read more
