DO NOT BOOK WITH THIS COMPANY! They did not show up the night of my wedding until 12:30 when they…read morewere supposed to come at 10. They blamed me for not giving them the address when they had made zero contact with me to get address leading up the wedding. When I attempted to get a refund for the hours we did not receive the shuttle the man was extremely rude over the phone. I cannot express how terrible these people were to work with.

We had a terrible experience with Arrow Limousine Services! They are very unfair, rude, steel money…read morefrom the customer's credit card. Would never ever recommend them to anyone! it is a very bad way to run a business!

Kevin and his crew are always very accommodating to all of our stations events! 5 stars!read more

There are no words for how professional and fantastic Kevin and his drivers are! The fleet is…read moreawesome and unique! Anyone looking for great service, and a fun trip call them! 5 stars are not enough for them!

So have found out that Global Limos is out of business and the people taking the bookings are doing…read moreso fraudulently, saying it is for Global but then subcontracting the work out to other companies and paying them discount rates thus pocketing the money without doing the work.

Imagine being stranded in the middle of the highway at 2 am, The driver abruptly pulled over in the…read moremiddle of highway 16 and had the audacity to demand cash or an email money transfer to his personal account before he would continue the trip. It was an utterly outrageous and unacceptable demand. I travelled to get my pregnant wife from the hostage situation as the driver "Mass" would not continue the trip unless they paid 200$ to his personal email address. I asked the driver "Do they not add additional charges to the credit card" and he kept responding with I do not know the rules. When I asked for the rules he both refused to give me his name or any such rules to review. Police Non-Emergency line was phoned over the situation and the driver informed me over the phone they were on their way to deal with the situation. I informed him I am also on my way to get my wife so he can continue to sit on the side of the highway with 8 Women. Which in turn made him continue the trip. Global I would be investigating this driver as the girls on the bus sent some money to his personal email to make an additional stop - and I dont believe that is how any business is run. I strongly urge anyone considering using Global Limos Edmonton to think twice. This companies driver prioritizes their own financial gain over the safety and satisfaction of their customers. The incident I encountered was not only unprofessional but also potentially dangerous, as being stranded on a highway in the middle of the night can pose significant risks. Global Limos Edmonton was nothing short of a complete disaster. Their driver's demand for cash or an email money transfer on the highway at 2 am was the epitome of unprofessionalism and left me feeling both outraged and vulnerable. This company has proven itself to be utterly unreliable, lacking in customer service, and unworthy of anyone's trust. Steer clear of Global Limos Edmonton if you value your safety, sanity, and overall well-being. I have reached out to Global Limos and I am awaiting a response. I have photos of the driver along with videos of the conversation. Unless this situation is dealt with immediately I will be elevating this way beyond a terrible review. Disgusting.