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    Red Moon Lodge And Retreat

    5.0 (22 reviews)
    Open 8:00 am - 8:00 pm

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    We thoroughly enjoyed our time at the Red Moon Lodge. At first you wonder what you've gotten yourself into as you drive the back roads to get there. Then you realize that seclusion is one of the attractions. Danny and Courtney, the owners, make the place an oasis for anyone looking to relax and enjoy the scenery. They have a garden where they grow fruits and vegetables that are used to make jams and muffins served for breakfast. We also enjoyed pears and apples from their trees. You can tell that they love and enjoy hosting people at the lodge. They are nature buffs and it shows. We even got to see a buck feeding from the bird feeder right outside our room.

    Ivory B.

    Whoh! Time sure flies by quickly when you had fun. We stayed 12 days in the Buffalo room of the Red Moon Lodge. Deanna and George were great hosts and made our stay a very pleasant and happy one in Moab. The place is gorgeous and amazing with their own spring water. The water tastes crisp and clean. Love the serenity, peace, beautiful view of gorgeous yard with trees, flowers, and the mountains. The breakfast was madly yummy, freshly made each morning. The apricot jam was the best. Deanna was cool packing us breakfast if we had to leave early for our meet ups. No TV, but high quality wireless is available. The room was very nicely furnished, clean and quiet. There was a Himalayan salt lamp in the room which was very cool, relaxing and had a nice glow to it. We plan to stay here again when we visit Moab a few months from now.

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    Photo of Les P.
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    7 months ago

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    Courtney L.

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    1 year ago

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    Courtney L.

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    1 year ago

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    Courtney L.

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    3 years ago

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    Courtney L.

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    3 years ago

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    Courtney L.

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    Photo of Ivory B.
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    9 years ago

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    Courtney L.

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    4 years ago

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    Courtney L.

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    4 years ago

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    Courtney L.

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    3 years ago

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    Courtney L.

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    7 years ago

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    Courtney L.

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    7 years ago

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    Courtney L.

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    10 years ago

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    Courtney L.

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    10 years ago

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    Courtney L.

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    11 years ago

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    Courtney L.

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    10 years ago

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    Courtney L.

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    11 years ago

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    Courtney L.

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    8 years ago

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    Courtney L.

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    Courtney L.

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    Courtney L.

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    Courtney L.

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    11 years ago

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    Courtney L.

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    10 years ago

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    Courtney L.

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    George, the owner could not be friendlier and is happy to give advice on local restaurants and trails.

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    Arches Vacation Rentals - This last photo was the entrance of our unit . Very appealing  !!!

    Arches Vacation Rentals

    1.3(6 reviews)
    3.8 mi

    I had a very poor experience with Arches Vacation Rentals. It is clear their business model is…read moreprofit over people, their overriding policy is to take advantage of the goodwill of others. Do not trust this company, they are unscrupulous and unethical with ruthless business practices. They apparently do not care about their customers, and are purely money driven. In my opinion they have no moral compass, no sense of right and wrong. I rented a unit directly from their website and a few days before the rental I came down with Covid, high fever, congestion and contagious. I talked to an Arches Vacation Rental representative on the phone that day, asking to cancel my reservation and they told me nothing about their cancellation policies and told me to call back again in 2 days. I also sent an email cancellation that same day and called again a few days later and left a message on voicemail because I had not heard back from anyone. If the representative had told me about their cancellation policies when I called to cancel I could have given the rental to a friend or come to Moab and stayed there during my Covid isolation. But no, it took 5 days before I received an email response from Daniel Bertoch who calls himself the owner of the company, and he then emailed me their policy which said no refunds. It was 3 days into the rental period and too late to find someone else to take the unit. So instead of a refund I requested a credit which I assumed would be OK because their policy talks about refunds, not credits for future stays. I have asked for a credit towards a future stay at their convenience, off peak, mid week, in any unit that made business sense for them, but Daniel refuses to be reasonable and on top of that he or his representative is now lying to me about my conversation. I have been very polite and reasonable, and Daniel refuses to give me any credit or refund at all. He won't even give me a refund or credit for "cleaning fees" and "hottub fees" even though I never set foot in the unit. Daniel has taken over $1100 of my hard earned money and will not give me any kind of credit or refund. The rental was for November, not peak season, and Arches Vacation Rentals still had at least 20 other similar units available, so a cancellation would not cause them to lose money on this unit. They never even cancelled my reservation and never tried to rent it to someone else. I have never experienced such a harsh, unscrupulous, dishonest business practice, this is not normal in the industry, and feels deceitful. When viewing rental options on the Arches Vacation Rentals website, the policies are not called out, I never saw them through the process and I definitely never signed anything with these policies stated. This brutal, ruthless policy is not clear on their website and is not normal business practice, and clearly not fair to customers. I now know of others with similar experiences with this company. Do not do business with Daniel Bertoch and his unscrupulous, unethical company. There are many other rental properties available in Moab with normal cancellation and refund policies, and many other property managers, so steer clear of Arches Vacation Rentals and Daniel Bertoch.

    We stayed at Kokopell # 10 on September 22nd and 23rd. The entrance was filthy, dirt , leaves…read moreand , cans . In the morning of September 24th as I went into the bathroom there was this horrific smell ! . As I turned the light on I saw the shower filled with water and feces , YES FECES ! Needless to say we couldn't take a shower or use the bathroom . We packed our suitcases and went to the so called " office " . The " manager " wasn't there , only the house keeper . We informed her of the issue , she said she'll call the plumber !!!! I sent TWO emails regarding this horrible experience and asking to have some type of adjustment on our bill . We paid $262.00 for 2 nights . We never received a response !!! Upon returning home , I've called and spoke with a man , I assumed he was the manager . I explained to him what happened and asked for an adjustment on our bill . He said , no I won't do anything and hang up on me . I have reported this so called business to the BBB , and am waiting for a response . Please STAY AWAY FROM THIS rental property . I have pictures of the shower filled with FECES ! Also, an apology would have been nice , but instead nothing . It's obvious that their customer service is totally non existent!

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    Arches Vacation Rentals - Water and FECES at Kokopelly unit # 10 . Arches vacation rentals. 
 Stay away ftom this horrible place .

    Water and FECES at Kokopelly unit # 10 . Arches vacation rentals. Stay away ftom this horrible place .

    Arches Vacation Rentals
    Arches Vacation Rentals

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    Red Moon Lodge And Retreat - bedbreakfast - Updated August 2026

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