i did happened to see the reviews and it supposedly said a lady in the front was rude and shi but…read morewhen I went today, I talked to a dude first he helped me but couldn't find my size for my tires and when the lady came to the front desk she talked to me and I told her my tire size and I can tell she had some level of authority in there cuz the way she moved and talked to me was nice not once was she rude to me always kept eye contact and had a smile she came with a solution for my tires

My son hit a large pothole that brought his car out of alignment at the beginning of the summer. He…read morewas driving back from college and had 500 or so miles to go to get home and the poor alignment wore out his front tires as he traveled the remainder of his trip home. We opted to have an alignment done, replace the front tires with used tires to match the tread life on the back and replace two TPMS sensors. 3 months and 6000 miles later the front tires were worn out again, which shouldn't have happened. The shop did everything in their power to make it right, performing a second alignment under warrantee, and mounted/balanced the 4 tires we brought in for free. My son forgot that they had installed two TPMS sensors 3 months prior and bought 4 new ones. When my son arrived home he mentioned that he had only needed to purchase the 4 TPMS sensors and that the car rides perfectly. I then pointed out that 2 of the TMPS sensors that he just replaced were only 3 months old. Swann's let us bring the car back, removed/reinstalled the 3 month old TPMS sensors and refunded the cost of them. In this instance they made even our mistake right. Not every service is going to go according to plan, but a great vendor like Swann's is able to turn what could have been a bad experience into one that we won't soon forget. They will be getting all of our future tire related business.

Completely Satisfied as Always! *Helpful Customer Service…read more*Reasonable Pricing *Quality Workmanship *Quick Fix *Locally Owned and Operated *Passionate Owner and Employees make the experience personal and accommodating to you as the customer. Strongly Recommended for people who want honest, trustworthy, and fair business.

I just got my wife's car back from Greg's and I must say wow. If had not known where it was fixed I…read morewould not be able to tell. Awesome work and awesome people.

Worst experience ever! I wrecked my jeep and had it taken to greg auto. The work was good couldn't…read moretell i was in an accident. Than I turned it on there was a very loud thump/pecking sound. The gentleman had the nerve to tell me they didn't hear that noise and it was OK to just go ahead and drive it home! Wtf. Then they had the nerve to ask me what the noise was! I had to contact my insurance company again and tell them bc it needs to be fixed. Not only was my car not finished but it took them the entire month to do a fender light and grill. I was told 3 different times it would be done a certain day then told something else. Now they think I'm going to pay out of pocket for the extra days on my rental car bc Gregs can't get it right the first time and had the car longer than they said. So now I'm sitting around waiting for them to tow my jeep to another place to have it fixed. Which they were suppose to do it yesterday and they still have not so who knows but I'm sure this will end in law suit. I also found out today that someone I know is currently suing them as well for about the same situation. DO NOT TAKE YOUR VEHICLES HERE

My Pontiac Vibe was dying going up the hills on I-77 on trip through the area. Dave diagnosed a…read moreclogged catalytic converter via tapping a hole and measuring flow & code reader. I left the car at this shop and rented a car to continue my trip. Dave put on a new catalytic converter & O2 sensor on my Vibe the next day while I continued my trip in a rented vehicle. The trip ended up getting extended, so he stored my car inside (no added charge) and it was ready when I returned, with all emission codes fixed, and at about half cost of a GM dealer. Correct diagnosis & good job. Engine power restored in my old car. Thanks!

They had exactly what I needed, in multiple colors! A change tray for my 1999 Honda Accord. They…read moreknew what I was looking for and where to find it on their yard.

THEY ARE UNTRUTHFUL AND ASSHOLES we drove an hour to get a part then we got there and tried to…read morecharge almost $100 more than what they stated and tried to give us a worse part for more!!! I will NEVER RECOMMEND THESE PEOPLE TO MY WORST ENEMY

Very friendly staff, they went out of the way to make sure we had the parts to fix our trailer when…read morewe broke down on the highway. We would highly recommend. Yes

I am a fan of I-77 Ford. I bought my car here, I get my car serviced here and I trust the mechanics…read morehere....that is the biggest reason I like this location is because the staff is friendly and very helpful. This is where I am definitely going to buy my next ride!!! I Love strolling on the lot enjoying the beautiful cars and even test driving a few. In fact, this weekend they are having an open house and $20 is donated for charity per test drive.

Passing through and realized an issue with our Expedition. The team inspected it almost immediately…read moreand corrected the issue that was overlooked/ caused by a recent service at another Ford Service Center. Friendly, timely and excellent service... thank you VERY much!

The only place to get tires at great prices with the best customer service. This family knows how…read moreto successfully run a business that shows they care about their customer!

I literally cannot say enough about how much I love this place! I tell everyone they need to get…read moretheir tires here. They really go above and beyond to help a person out and don't try to sell you more than what you need. I always feel like I have gotten the best service and best tires for a reasonable price.