Once the loan/mortgage process has started, it Impossible to get anyone to return your calls,…read moreemails, or text. Find a different company.

Our company gave them $15,000 in a Good faith agreement deposit. The company, Bailey Capital, did…read morenot perform to the agreed upon standards/contract, and we NEVER received our deposit back after multiple attempts to retrieve it. Proceed with caution!

Our company entered into an agreement and paid Bailey Capital $5,750.00 in good faith money for…read moreBailey Capital services. Pursuant to the Agreement, the deposit held by Bailey was to be returned to our company upon the failure of Bailey Capital to fulfill its duties set forth in the Agreement. The failure of Bailey Capital to comply with the provisions of the Agreement caused our company to file suit and obtain a favorable judgment against Bailey Capital. Although given ample opportunity to avoid litigation, Bailey Capital continued to make excuses as to the nonpayment of the deposit to our Company, and has continually acted in a matter that serves only to frustrate and otherwise evade our Company of the return of the deposit now due. Sounds like this has happened before to others!!!

Service quality and the different products, it would be nice if they had Saturday branch open houursread more

Honestly not my favorite PNC. The customer service is lacking here. The tellers rather talk to each…read moreother than help the customer and look at you in disgust when you ask for help. The bankers are nice enough. I've had a few issues and they were able to resolve my issues and I walked away happy. Another thing I don't like here is the security guards. I get it's in a bad area so the security makes me feel better but they can be very aggressive. There was one that pretty much no matter where I stood it wasn't the right place and he kept directing me to different spots, and he wasn't very nice about it. I don't normally come to this one so I'm not really upset about the service since it's not my main branch.

I've worked with Amy and her team across three real estate transactions and she has consistently…read moregone above and beyond expectations every time. The Cincinnati real estate market is pretty challenging right now and Amy has adjusted her processes to give buyers the best chance at winning a home with limited inventory on the market. Not only is she an expert in the Cincinnati real estate market having lived and worked in the area for a number of years, but she has built an excellent reputation with realtors here as well. Case in point, due to her excellent advice and relationships, we were able to make a winning bid on a home in a multiple offer situation even though we weren't the highest bidder. Amy has an excellent support team, from loan specialists, inspectors, and title agency. Everyone we have dealt with has been super communicative, eager to answer questions and all working together to support a quick closing that the seller was working for. I would have no hesitation referring Amy to anyone looking to buy or sell in the Cincinnati area. Amy is the BEST!

Selling a home from out of state can be incredibly stressful, but working with Amy made the entire…read moreprocess smooth, professional, and even enjoyable. Amy helped us sell my Mom's home while we were managing everything remotely, and we couldn't be more grateful. From day one, Amy was communicative, organized, and proactive. Amy handled every detail--from coordinating removing items, cleaning and anything else that came up to managing showings and paperwork--with efficiency and care. We always felt like the home was in great hands, even though we were hundreds of miles away. Thanks to Amy's deep knowledge of the local market and expert guidance, we received multiple strong offers and were able to close quickly and smoothly. What could have been a complicated, stressful experience turned out to be seamless. If you're looking for someone trustworthy, responsive, and genuinely dedicated to their clients, I highly recommend Amy. Amy went above and beyond in every way.